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Partnerships & Certifications Home / Company Anchor 1 We work with trusted, internationally recognized partners to offer innovative solutions and services that drive companies forward and prepare them for the challenges ahead. Our joint effort and experience allow us to bring real value results, helping you expand your business and reach new heights. Partnerships Microsoft Gold Partner Scalefocus has developed a strong partnership with Microsoft, based on multiple competencies, including Gold Application Development, Gold Cloud Platform, Gold Data Analytics, Silver Datacenter. Oracle Gold Partner Achieving a Gold Partner membership with Oracle has given us the power and expertise to offer successful implementation and extensive support of the entire Oracle portfolio to established businesses worldwide. Amazon Consulting Partner Scalefocus is an AWS Advanced Consulting Partner. We design, migrate, build and support sophisticated cloud applications on Amazon Web Services with increased flexibility, scalability and reliability. Salesforce Partner Partnering with Salesforce has allowed us to accelerate our capability offerings at a fast pace, while solidifying our experience in implementing high-value CRM products. Apttus Partner Our partnership with Apttus enables us to help business grow their businesses faster and achieve longterm results through implementation, integration and custom development of quote-to-cash solutions. Google Cloud Partner Scalefocus is a member of the Google Partner Advantage program and multiple European markets for Google Cloud Platform and Chrome Enterprise. We are also an Android Apps publisher. We partner with Google to provide optimised, secure mobile applications and cloud-based solutions. Alibaba Cloud Partner Through our solid partnership, Scalefocus offers reliable Alibaba Cloud services with unparalleled technical support and a smooth service escalation path. VMWare Professional Solution Provider Our partnership with VMware allows us to offer extensive support and tools in addition to the professional virtualization solutions across the entire VMware product line. MuleSoft Partner Our partnership with MuleSoft allows us to help our clients overcome integration difficulties so they can transform and scale up. We offer implementation and consulting of the MuleSoft’s API-Led Connectivity integration approach for increased productivity, innovation and agility. Certifications Scalefocus implemented Integrated Management System according to the requirements of ISO 9001, ISO 27001, ISO 20000-1 and ISO 14001 international standards for quality, information security, IT service and Environment management. ISO 9001: Quality Policy Quality is an ever evolving perception by the customer of the value provided by a product or service. We believe that the drivers of quality are our customers, our services, our employees and our organization. Our corporate values are: integrity, commitment, delivery. ISO 27001: Information Security Policy The policy’s aim is to protect all Scalefocus’ confidential information and assets against all internal, external, deliberate or accidental threats to information security. This is relevant to business operations in both Bulgaria and on client premises and includes physical security measures as well as theoretical and procedural business practices. ISO 20000-1: IT Service Management Policy It is a fundamental principle of Scalefocus service management quality that the provision of IT services is driven by business needs. We never take results for granted. We focus on every client, making sure value is actually delivered. The system aims to ensure structured approach efficiency, effectiveness and quality of services provided. ISO 14001: Environment Management System Policy It is a fundamental principle of Scalefocus’ management that the provision of IT services is driven by business needs. The management is committed to making a positive contribution to environmental issues and the integration of these into our everyday activities. The policy’s aim is to minimize negative environmental impact of processes, comply with applicable laws, regulations, and other environmental requirements and drive a process of continuous improvement.

Agria Embraces Innovation with SAP S/4HANA Single Tenant Edition Technology Strategy Agria Embraces Innovation with SAP S/4HANA Single Tenant Edition Home / Case Studies Anchor 1 Success Story As an international company specialized in plant protection products Agria needed a partner who would lead their digital transformation journey, migrate their business infrastructure to SAP S/4HANA STE and help them take advantage of all benefits this future-proof ERP solution brings. Scalefocus’ SAP consultants crafted Agria’s digitalization strategy that optimized their business processes, increased visibility and traceability and reduced overhead. Improved production and resource planning capabilities Higher agility and reduced time to market Lowered maintenance costs and prevented downtime The Client Established in 1932 in Bulgaria to meet local demand for high-quality plant protection solutions, today Agria is the largest agrochemical producer on the Balkan peninsula. The company has two main production and packaging facilities and exports their internationally certified products to over 70 countries in Europe, Asia, South America, Africa and the Middle East. Agria’s multi-faceted business development approach includes continuous modernization, regular portfolio expansion and an ongoing commitment to environmental protection. The Solution As part of their global plan for digitalization and process optimization, Agria needed a technology partner who would help craft the company’s digital roadmap for years ahead. The first step involved migrating their heavily customized SAP ECC 6.0 solution to SAP S/4HANA to allow seamless management convergence of all company subsidiaries in Bulgaria, Russia, Ecuador and Indonesia. The main objectives of the project were standardizing processes across Agria’s global business entities, increasing visibility over KPIs as well as the entire business and reducing overhead. Agria executed an extensive RFP procedure to find the best vendor for their digitalization journey and Scalefocus was among the shortlisted companies. They tasked us with executing their ERP migration strategy due to our extensive experience in delivering complex enterprise projects for business transformation and solid track-record of successful SAP S/4HANA implementations within the manufacturing industry. We guided Agria in unpicking the SAP ECC 6.0 customization that was not driving satisfactory results and provided the complete picture of the value they would get moving forward with SAP S/4HANA. In this way we were going to fulfill step one of the global plan to move all of Agria’s subsidiaries to SAP and resolve the long-standing issue of production and resource planning optimization. SAP S/4HANA is a future-ready enterprise resource planning (ERP) system with built-in intelligent technologies, including AI, machine learning and advanced analytics. It transforms business processes with smart automation and runs on SAP HANA—a market-leading in-memory database that offers real-time processing speed and a dramatically simplified data model. After careful evaluation with the active participation of Scalefocus’ consultants, Agria decided to go with S/4HANA Single Tennant Edition, which provides next generation ERP capabilities packaged as Platform as a Service (PaaS) for maximum flexibility and scalability. The decision allowed the company to take advantage of all benefits this comprehensive cloud-focused approach offers, specifically a flexible licensing model and compliance with regulations in the countries of all subsidiaries. Having carried out the first Greenfield SAP S/4HANA migration in Bulgaria the year before, Scalefocus had the confidence and full expertise to rise to the occasion and turn Agria into a trailblazer on yet another front. The modules in the implementation scope were Sales and Distribution (SD), Materials Management (MM), Production Planning (PP), Finance (FI), Controlling (CO), Plant Maintenance (PM) and Quality Management (QM) and we configured them in a single integrated system. The Scalefocus SAP team utilized PP/DS (Production Planning and Detailed Scheduling) with characteristic dependent planning, which we had to modify in a way that would enable extremely precise resource planning and configuration. It was a necessary step to ensure compliance with varying sets of international regulations and quality standards. We conducted walkthrough tests, key user trainings and provided dedicated hyper care to secure seamless integration. Results Agria’s SAP S/4HANA migration strategy involved complex decision making on the Scalefocus SAP team’s part due to the global scale of the project and the sophisticated nature of production processes. Alignment with the company’s subsidiaries required a flexible system that combines innovation, scalability and full transparency on all levels with UI that would facilitate and accelerate user adoption. Every digital transformation runs into challenges, but with the right roadmap they can be minimized and solved quickly. Going forward with a cloud-first approach enabled Agria to have a higher degree of agility, reduced the time to market and in the end ensured the project’s success. Implementation and Go-live of the future-proof S/4HANA STE Improved production and resource planning capabilities Eliminated business-critical system inefficiencies perpetuated by ECC 6.0 Laid the foundation of the international SAP convergence plan Lowered maintenance costs and prevented downtime Enabled traceability of results down to single transaction level Ensured transparent real-time information flow and informed decision making “The business value for Agria that Scalefocus helped unlock with the implementation of S/4HANA STE is just the beginning of our digital transformation and the collaboration between our companies. Our long-term strategy to transform both internally and externally to adapt to constantly evolving market requirements was set in motion by the best technology partner we could have hoped for. We will take full advantage of the opportunities offered by the cloud and keep pursuing innovation at every step of our digital transformation journey. Thanks to Scalefocus and the implementation of S/4HANA STE, we feel completely supported on that journey and together we will continue pushing the boundaries of what this new solution can bring in terms of business value. “ Alexander Krustev CIO, Agria Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Technology Strategy Mobile Solution for Geospatial Activities Read more Technology Strategy Creating a Native Virtual Assistant App for a European Lottery Read more Technology Strategy Increasing Operational Excellence in Hospitality with a Data Warehouse Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Changing the World, One Socially Conscious Banking App at a Time Banking, Financial Services & Insurance Changing the World, One Socially Conscious Banking App at a Time Home / Case Studies Anchor 1 Success Story Spiral Bank, a US FinTech, needed a technology partner who would raise up to the challenge of developing a native iOS application within an aggressive deadline, guaranteeing impeccable UX and top functionalities specific to their market niche - encouraging users to donate to different charities through their personal banking app. Scalefocus developed a secure, easy-to-use solution combining financial services with opportunities to support social and environmental causes combined with an impressive array of features. We brought Spiral Bank’s idea from inception to launch and navigated their technology choices through the competitive world of FinTech. World-class security with military-grade encryption Scalable AWS solution to handle growth Native iOS application built from scratch The Client To be a true disruptor, Spiral Bank, a US FinTech startup, decided to solve the product-market fit challenge in a way that not only meets their target users’ needs but goes a step further by making a change in society. Their core belief is that the future belongs to socially conscious brands that care about giving back as they do about generating profits. The founding goal behind the FinTech is to provide the first digital solution that seamlessly combines personal banking and charitable giving by linking givers with charity and non-profit organizations. Users can support different causes with one-time or recurring donations of as little as $5 while earning rewards and monthly cash bonuses on their deposits. The Solution On their journey to pioneering ethical banking, Spiral Bank needed a technology partner with deep FinTech expertise who would develop their iOS application - a new ecosystem solution for connecting givers and 1.5 million non-profit businesses. The startup partnered with Scalefocus and tasked us with developing their business idea, leading it from inception to market while navigating them in choosing the best technology stack. The final result had to be a scalable solution to handle growth and make them a frontrunner in the world of mobile banking. Based on information from Spiral Bank’s team about the target user, we knew that our primary persona was a tech-savvy young adult with an iPhone and an income that allows them to set aside a certain amount for charity. This meant they were after a simple yet catchy design that was not overly playful in look and feel, or too basic in functionality. We based our approach on the premise that most people would like to contribute to a cause, but don't get opportunities to do it easily, hence the need for one-click actions and architecture that would support them. Our team built a Proof of Concept (PoC) detailing the need for the development of a native mobile application as opposed to a hybrid one to best answer the business needs. Design with a hybrid UI would ultimately mean non-essential elements, misplaced features and a less-than-intuitive UX overall. Our experts concluded it was imperative that the app was native to ensure consistency with the client’s idea for interactive elements and effortless navigation. We executed each step -architecture design, user testing, launch and post-launch, against specific deadlines and followed detailed requirements coming from the Spiral Banks’s internal UX specialists. We took into consideration Human Interface Guidelines (HIG) - Apple’s design guidelines for consumer products - and made sure every design decision coming from the company’s in-house team was in alignment with all recommendations. Scalefocus involvement in the project was focused on: Backend architecture and design, DevOps and process optimization Digital and physical card options via third party integration Automatic daily top-up option to refill the cards to a set level Digital checking and savings accounts via third party integration Meticulous transaction history and expense tracker option User-friendly homepage with an infinite scroll and newsfeed-like look Instant outgoing and incoming money transfer notifications Follow and share options of charity organizations and NGOs’ content Robust API security based on intelligent backend algorithms Results Since the Covid-19 crisis practically eliminated in-person events and fundraisers, the client’s banking app had to make donating easier and safer in the context of the pandemic and beyond. The Scalefocus team developed an application combining financial services with opportunities to support social and environmental causes by tapping into users’ philanthropic side. The native iOS banking app matches users’ donations made for organizations dealing with climate restoration, cancer research, human rights, poverty relief, accessible education, gun control, cultural heritage and many different causes. There are no fees for active accounts, no minimum balance required and no hidden fees. Donations are done through a reward system characterized by full transparency: charities provide users with images and video recordings of what their funds have been used for. To make sure that Spiral Bank can take maximum advantage of their unique vision, the Scalefocus team set up continuous integration processes so their incredible growth potential can be fully realized over time. Deliverables: Native iOS application built from scratch after developing a PoC Scalable AWS solution to handle unlimited growth and changing business needs World-class security with military-grade encryption Seamless KYC and third-party payment provider integrations Mobile check deposit, monthly bill payment, and end-of-year tax report Continuous integration processes allowing easy addition of new functionalities Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Case Studies We let our clients speak for our success. Check out the results of our work from Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Home / Our Work Anchor 1 All Technology Strategy Banking, Financial Services & Insurance Energy & Utilities Healthcare & Life Science E-Commerce & Retail Logistics Telecom & Media Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Creating a Self-Care App for a Global Telco Provider Read more Telecom & Media Doubling Productivity with Offshore Software Development Center Read more Telecom & Media Premium Video App Development Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Load more Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today

Case Studies We let our clients speak for our success. Check out the results of our work from Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Home / Our Work Anchor 1 All Technology Strategy Banking, Financial Services & Insurance Energy & Utilities Healthcare & Life Science E-Commerce & Retail Logistics Telecom & Media Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Creating a Self-Care App for a Global Telco Provider Read more Telecom & Media Doubling Productivity with Offshore Software Development Center Read more Telecom & Media Premium Video App Development Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Load more Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today

Healthcare & Life Science Private Cloud-Based Application Development Home / Case Studies Anchor 1 Success Story The clinical solutions provider managed to replace all of their monolithic solutions in a single cloud-based microservice platform divided by business domains. This decreased the time to market by double, decreased costs and allowed for greater control and visibility of quality through a CI pipeline. The application could also be easily changed to fit new products, without the need for any development. 15 000 Automated QA Tests 40% Cost Decrease Effective Services Distribution The Client Our client is one of the biggest clinical solutions providers offering high-quality, safe and affordable care. Their platform delivers significant cost-of-care savings across an expanding set of clinical domains, including rehab, radiology, cardiology, oncology, specialty drugs, sleep medicine, musculoskeletal care, and genetic testing. Serving more than 50 million members, the company promotes optimal care through use of evidence-based clinical guidelines and real-time decision support for both providers and their patients. The Solution Scalefocus was chosen as a reliable offshore partner, who can provide a team of experienced specialists to cover all of the above-mentioned areas. Together with one of our partners, we managed to build a sustainable Onshore-Offshore development team to carry on the entire transformation journey with quality, speed and cost-effectiveness. Using the onshore-offshore method allowed us to be engaged in the project 24/7, thus being available to the client at all times. The first major milestone in this project was successfully completed only four months after the official start of the partnership. The Scalefocus team delivered a fully functional software solution, namely a modernized platform on which our client can rapidly build and release products on the market twice as fast as they currently do, while simultaneously achieving cost savings of at least 40%. Two days after the delivery, we received a thank-you letter from our client. So far, our team has been an integral part of the transformation journey of our client, which is revolutionizing their IT landscape with the introduction of more than twenty-three new technologies. Results The result of this project had a tremendous impact on the core aspects of our client’s business as well as on its future development and growth. The newly optimized platform allowed us to: • Set up a CI pipeline for automatic quality checks • Build a QA automation framework with 15,000 business domain-driven tests • Build a configuration layer for fast and dynamic change of the application to reflect new products without the need for development • Create clear and functional documentation including training videos to help the new team easily grasp the application’s code • Reach a twice faster time to market of new products • Delivered new features to production in 2-week sprints • Replaced all client’s solutions with a single unified platform • Increased cost savings by 40% • Enabled services distribution to allow for seamless delivery to end-customers. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Home / Case Studies Anchor 1 Success Story Our client faced multiple business challenges, with distributed teams operating in a disconnected digital and data environment, following suboptimal internal processes, and little or no cross-team resource interchangeability. Severe bottlenecks in developing crucial simulations, statistical, and machine learning models, led to increased resource management overhead and longer time-to-market. We rolled out a solution that turned into a centralized platform for all teams, offering them model orchestration, management, monitoring, and ease of deployment in a consistent way. The Model Orchestration platform provided a standard set of tools that are reusable, scalable, and fault-tolerant. Its implementation improved productivity, collaboration and enabled faster iteration of ideas to production. 80% Reduction of Model Crashes 40% Quicker Diagnosis of Root-Causes 24% Decrease in Model Execution Times The Client An international energy company that operates numerous power plants and leverages advanced technologies and innovations to manage large-scale power systems and infrastructure. The company sources oil, natural gas, and global commodities and trades electricity, emissions certificates, natural gas, LNG, and coal. They operate a sophisticated ecosystem of power plants and manage their own power infrastructure business. The Solution In order to modernize and harmonize our client’s modelling setup, we took a two-pronged approach. First, we consulted and advised their internal teams on best practices for software development and governance. As a second step, we designed and implemented a modelling platform, which would be used across different departments, serving various use cases, each with its own technical and functional requirements. I. Process consultancy We began by performing a detailed analysis of our client’s needs and workflows when developing, orchestrating and collaborating on different models. We proceeded to create a comprehensive gap analysis, which outlined our findings and suggested improvements. We implemented several CI/CD pipelines following industry standards and best practices, which allowed the in-house engineers to collaborate in model creation and efficiently utilize the Modelling Platform’s capabilities. As a result we: Harmonized the technological stack and tools used by teams across departments; Implemented a proper Gitflow for version control; Set up centralized Azure DevOps pipelines for building, testing and dockerizing models; Set up a central Container Registry for image distribution. II. Modelling platform To enhance the cross-team collaboration, we implemented a central modelling platform to be used as an orchestration, execution, and monitoring tool, tailored to satisfy all current use cases. The platform is based on Azure technologies and allows for the deployment, orchestration, monitoring, and debugging of various models with different technical and functional requirements. It is designed with extensibility in mind, so it can be easily adapted whenever new requirements and use cases surface in the future. Results As a result, our client’s internal collaboration was significantly improved, inter-department projects were vastly facilitated and overall model quality was enhanced. Unlocked business value: 80% reduction of model crashes. Improved model stability & IT infrastructure; 40% quicker diagnosis of root-causes; 24% decrease in average model execution times; Faster Time-to-Market. Model deployment/release timelines reduced from avg of 1-2 hours to 10 min; Robust processes and collaboration. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Banking, Financial Services & Insurance Next-Gen Digital Platform for an Illiquid Asset Management Leader Home / Case Studies Anchor 1 Success Story Scalefocus partnered with a fintech trailblazer in Trade Finance to replace their existing system with a holistic solution for large-scale corporate transactions. To find the best technology approach and address inefficiencies causing negative trends, our team worked in constant collaboration with the client. In under a year, the Scalefocus team managed to build a cutting-edge cloud-native platform for the Trade Finance market. Full Re-engineering of the Technical Infrastructure Holistic Multi-Solution Platform for Trade Finance Blockchain Utility Facilitating Information Exchange The Client Our client is a global provider of illiquid asset management streamlining trading and operations for Banks, Corporates and Insurance companies. Their system digitizes three asset classes – Trade Finance, Insurance and Loans. The idea behind the platform, in essence, is to improve working capital for its clients. Since its inception in 2016, the company’s trade volume has exceeded $100B. The Solution We started with MVPs for Supply Chain and Entitlements to focus on core functionalities to stay on track and make better development decisions in the long run. We chose Azure for the main platform as well as for our client’s separate blockchain utility for digitizing manual assets and decentralizing trading. We also developed a White Label Solution enabling corporate clients to deliver the platform’s services to their own clients with new branding. New log-in capability with a single sign-in; Account Receivables marketplace for corporate debt; Entitlements portal managing user permissions and platform access; Post-trade Settlement module managing incoming and outgoing payments; Supply Chain Financing where funders finance suppliers and buyer receivables; Trade Credit Insurance marketplace where IPs request insurance quotes from multiple ICs. Results In a time of unprecedented market turbulence, we built an agile platform with intuitive interface, in which one legal agreement allows large-scale transactions with all parties. This next-generation network makes it as simple as a few clicks to safely buy or sell assets in multi-million-dollar Trade Finance deals. To ensure continued growth, our development plan over the next year will focus on offering more trading protocols and available currencies as well as integrating new asset classes. Complete visual revamp; One holistic platform with solutions for working capital finance and insurance; Access to a wide liquidity pool of diverse funders and insurers; Greater operational and transaction. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Healthcare & Life Science 40% Cost Reduction Via Private Cloud-Based Platform Development Home / Case Studies Anchor 1 Success Story With the help of Scalefocus, our client, a US clinical solutions provider, managed to replace their entire monolithic solutions system with a single cloud-based microservice platform divided by business domains. This decreased time to market twice, reduced costs and allowed for greater control and visibility through a CI pipeline. The newly architected platform can easily be modified to fit in new business products without the need for further development work, providing opportunities for unlimited growth and scalability. Twice as fast time to market 40% cost reduction Effective services distribution The Client Our client is an innovation-driven clinical solutions provider offering next-generation healthcare coordination. Their integrated platform, consolidating all of the client’s nine customized clinical solutions, delivers significant cost-of-care savings across an expanding set of domains including rehab, radiology, cardiology, oncology, specialty drugs, sleep medicine, musculoskeletal care and genetic testing. By working with health plans and health providers, the client determines medical necessity and appropriateness of care to drive down costs and guarantee that patients receive high service level. The company serves over 50 million people and champions transformation within the HealthTech field on a global level for both patients and providers. The Solution One of the core strengths of our client is their ability to deliver real-time decision support for providers and their patients. The legacy network they were using to manage each of their clinical solutions as independent systems had to be replaced with a brand-new centralized domain-driven microservice platform to satisfy the constantly evolving business needs within HealthTech. The company needed a technology partner with solid HealthTech focus who would carry out the transformation of their entire back-end architecture. Such transformational projects are characterized with high complexity and can be broken down into smaller sub-projects that require tech capabilities in various areas. These areas included Architecture, Infrastructure, Transformation Implementation, Refactoring, Big Data and Analytics, Automated Quality Assurance accompanied by Program Consultancy and Project Support. We achieved the first milestone in the project only four months after the official start of our partnership and continued to deliver results quickly for the entire duration of the engagement. The Scalefocus team developed and deployed a fully-fleshed software solution—a modernized platform where the client can rapidly build and release products on the market twice as fast while achieving cost savings of at least 40%. Our team was an integral part of the client’s transformation journey and helped revolutionize their IT landscape with the introduction of over twenty-three new technologies. Results Our client enlisted Scalefocus as their offshore partner based on our ability to provide a team of seasoned IT and HealthTech experts to cover all of the tech areas in the project’s scope. Together with one of our long-term partner companies we managed to build a sustainable onshore-offshore development team to carry out the entire transformation journey with quality and seed. The onshore-offshore model allowed us to be available to the client at all times and remain engaged with the project 24/7. It also made it possible for them to focus more actively on business development and to take advantage of lower risk and cost-effectiveness. The completion of the project had a tangible impact on the core aspects of our client’s business as well as on its future development and large-scale growth plans. Deliverables: Replaced all client’s legacy system solutions with a single unified platform Achieved tangible cost savings by 40% Reached twice as fast time to market of new products Enabled services distribution and a seamless delivery to end-customers Set up a CI pipeline for automatic quality checks Delivered new features to production in 2-week sprints Built a QA automation framework with 15,000 business domain-driven tests Built a configuration layer for fast application adaptation to fit in new products Created training materials for the client, such as videos to help with the application’s code Technologies used: Java 8, Spring Boot, Spring Cloud, Docker EE, RabbitMQ, MongoDB, Elasticsearch, Microsoft SQL Server, Logstash, Kibana, Amazon Web Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Home / Case Studies Anchor 1 Success Story A quickly growing market in Europe prompted our US-based client to pivot and expand its presence in the Old Continent. A Silicon Valley Salesforce innovator, its main workforce was based predominantly out of the US and India. To this end, Scalefocus stepped in as a nearshore development center and provided a team of experts ready to embrace the challenge. Our team delivered a low-code configurable solution that could be scaled up depending on the client’s needs. Shorter time-to-market Improved productivity Decrease in engineering costs The Client Our client is a global leader in the software as a service (SaaS) industry. The company offers a unique product portfolio that includes quote-to-cash and contract management solutions. More precisely, these are Configure-Price-Quote (CPQ), Contract Lifecycle Management (CLM), Document Generation, and Process Automation. These distinctive features add up to create a complete package that could transform any business and propel them into digitalization. Our client’s aim is to maintain and further develop its competitive edge in order to constantly achieve commercial excellence. The Solution Our client’s main challenge was to find ways to navigate through delivery roadblocks and to have reliable and scalable software solutions in order to meet the rising demand in Europe. For that reason, they needed to find a trusted nearshore partner who could readily take up the project and hit the ground running, offering prepared and skillful teams. After a brief training, we built out a Remote Delivery Center to service a variety of software development projects. We scaled their operations with four teams, each with specific technical know-how and expertise. More precisely, these teams were: developers, configuration engineers, solution architects, and a QA department. Having a strong presence and being actively involved across departments allowed us to track and control the whole software project cycle from start to finish. Our responsibilities included software implementation in which software engineers set up out-of-the-box functionalities. Developers worked over customizations. In order to successfully handle our client’s operations, our team was involved in the development of functionalities for the specific products: Configure-Price-Quote (CPQ) and Contract Lifecycle Management (CLM). CPQ is an automated sales tool that allows a business to handle and manage offers sent to clients. CPQ applications often work together with CLM applications. Seen as the next step of the cycle, CLM automates contract processes and streamlines them to a specific client, product, region etc. Working on a project in which the client entrusted us their software allowed us to expand our scope and take care of every detail along the development life cycle. More specifically, we were able to use a number of technologies like CPQ & CLM configuration, Apex customizations, Salesforce Lightning & Aura frameworks, Visualforce pages, Data integrations, Salesforce declarative development, Salesforce Administration, and more. A great amount of attention was given to the development of the CPQ product. Our team worked on the creation of Pricing Engine software that provides fast and accurate pricing to make sure margins and profits are optimized. The solution architect’s department was focused on the application architecture, and our QA experts performed complex tests to make sure there would be no issues throughout the process. In addition, our team devoted time and effort to enhance X-Author – an award-winning connector between Microsoft Excel and our client’s CLM or CPQ applications. That way, data could be automatically transferred from one software to another in a hassle-free and convenient manner. Thousands of records could be moved at any time, alleviating the workload from administrators, and also making the end user’s journey easier. In addition to this project, our team was also involved in software development, solution and technical architecture, configuration, and QA for a large Dutch manufacturer of technical equipment. For this second project, Bulgaria acted as one of the main delivery centers. We provided solutions for quoting, product configuration, pricing, ordering, and integrations. Additionally, among other developments, we improved the product record and the catalogue structure. Our team successfully handled the migration of one CRM, in this case Microsoft Dynamics, to another, Salesforce. Scalefocus was the preferred vendor for this migration based on our previous expertise and proved track record in delivering exceptionally smooth processes. Another important project for which our remote delivery center offered software solutions was for a leading Dutch online travel agency. Our Apttus/Conga certified team successfully implemented a Conga CLM solution, enhancing the platform's capabilities when handling user tasks. Last but not least, our RDC has also managed a project for a leading Nordic telecom provider. This was our client’s first project in Europe, and we started providing them with software development services since their very beginning. Results With our solid backing, the client received more than satisfactory results that allowed for quicker time-to-market, significantly improved productivity, and led to a considerable decrease in engineering costs. While the tasks were complex and challenging, a trusted RDC like Scalefocus came prepared and highly ambitious to drive growth and showcase a stellar performance. Key Benefits Results: Shorter project delivery times for existing and new business 10+ successful projects for various partners of our client Established Center of Excellence for Salesforce QTC and CLM with a team of certified professionals Decrease in engineering costs due to streamlined process and delivery Improved productivity due to reliable enablement of process, staff planning, retention planning and capacity building Technologies used: Apex Development Salesforce declarative development Salesforce Administration CPQ/CLM/Billing configuration Visualforce pages Lightning and Aura Frameworks CPQ pricing configuration CPQ catalogue configuration Template administration Conga Composer configuration Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Banking, Financial Services & Insurance Changing the World, One Socially Conscious Banking App at a Time Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Telecom & Media End-to-End Digital Solutions for Over-the-Top Video Provider Home / Case Studies Anchor 1 Success Story Scalefocus and our client, a Swiss over-the-top video streaming provider, partnered almost a decade ago and have since been enabling top-quality video consumption anytime, anywhere. Through a combination of consultancy and technology know-how, our team helped optimize both hardware and software performance and facilitated the client’s business growth and their positioning as a reliable and highly efficient OTT vendor. A turn-key end-to-end TV service B2B White Label Solution Research & Development Center The Client Our client is a top provider of innovative solutions at the focal point where the Internet, digital media, and broadcast television converge. Their portfolio consists of over-the-top set-top boxes offering UHD viewing for Live and Catchup TV, as well as VOD. They offer a turn-key TV-in-a-box solution and combine cloud-based services and TV content in a single package (System Management, Mobile Apps, Set-top Boxes, Data Tracking). The Solution For the past 8 years the Scalefocus team has developed and continuously improved our client’s several generations of Android-based set-top boxes and mobile apps and our consultants played a key role in our client’s product development. The devices give end-users access to live TV, films, series and integrated apps such as YouTube and Netflix. Some of the most prominent features include time-shifting, 15 days of EPG, video recording, VOD and 7-day catchup. The flagship solution of the company is the Streaming Set-Top Box, which manages different hardware platforms distributed by the UFC to bars and other establishments to stream live events. Front-end development of Android-based operating system System-level Development (AOSP) Integration of streaming providers (front-end and back-end part) Software and hardware performance optimization Hybrid solution unifying cable TV and OTT TV Digital Rights Management for live and on-demand content Analytics solution tailored to the flagship service Automation in building, testing and deployment (full CI/CD pipeline) Results With the solid long-term partnership of Scalefocus, our client was able to focus on their core business activities and start opening new distribution channels. This new cooperation model built on trust and clear objectives contributed to our client’s business growth through an agile development approach of a dedicated and qualified team. Unique Android-based solution for telecoms, ISPs and operators Successful positioning on the local market Significant business growth through a White Label Solution Development of our client’s own streaming service TV PLUS Seamless UI/UX & interactivity allowing user engagement and customization Access to 200+ TV channels with very fast channel switching Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Telecom & Media Premium Video App Development Read more Telecom & Media Creating a Self-Care App for a Global Telco Provider Read more Telecom & Media Doubling Productivity with Offshore Software Development Center Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Home / Case Studies Anchor 1 Success Story Having invested a significant amount of resources and energy in their digital platform, our client reached a point where they needed an experienced technology partner to bring it to the next level of operational excellence. Scalefocus built a next-generation web-based monitoring and control platform, which enhanced our client's energy distribution operations and sales processes and increased their end-users' satisfaction. 25% Reduction in Infrastructure Costs Faster Time-to-Market for New Features Enhanced Automated Backup Procedure The Client One of the largest European municipal utility companies, our client offers municipal utilities and energy providers the right solutions in the complex energy market, helping them meet their business goals with standardized and highly individualized analysis and consulting services. The company also produces, procures, trades, and distributes energy resources – mainly electricity and gas. The Solution Scalefocus performed a Software Development gap analysis with specific areas for improvement for consistent quality control over the development, quality, and infrastructure delivery process. We created a completely new environment, built from scratch, using CI/CD with automated provisioning in the complex hybrid IT landscape. After the modernization, the most critical business cases are now covered by automated test cases. The test-case management tool in use is quite adept – it can be used to write and execute test scenarios, create test plans, etc. Our teams implemented new microservices architecture, fixed existing old modules of the system, refactored and cleansed the code according to the industry best practices, and automated the processes. The platform went through an extreme makeover that transformed and stabilized the existing application’s landscape to enforce scalability and functionality. Our team successfully completed: A front-end and back-end solution audit and performance assessment; Custom application development and quality assurance; Application and Business-as-Usual management services; Preparation for real-time data provisioning. Results Our technological partnership resulted in a modern next-generation digital platform for energy supply and sales functions. Within a tight deadline, we managed to completely transform the backbone of the client's existing digital landscape and fully transform one of their most essential business tools – altering it into a next-generation, fully functional, and scalable platform for energy supply and demand and sales operations. We were involved in the entire solution development lifecycle – from requirements gathering to production delivery. At the same time, our teams were simultaneously developing new functionalities and fixing old bugs. 25% reduction in infrastructure management costs; Operational excellence – from an average of 3 major crashes per month to 6 months without any major shortages of the platform; A new environment with automated provisioning; Improved peer code review procedure, enforced by CI/CD; Enhanced automated backup procedure; Faster Bug-fixing / New feature development; Total removal of redundant components and resources optimization. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Read more Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch