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Case Studies We let our clients speak for our success. Check out the results of our work from Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Home / Our Work Anchor 1 All Technology Strategy Banking, Financial Services & Insurance Energy & Utilities Healthcare & Life Science E-Commerce & Retail Logistics Telecom & Media Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Creating a Self-Care App for a Global Telco Provider Read more Telecom & Media Doubling Productivity with Offshore Software Development Center Read more Telecom & Media Premium Video App Development Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Load more Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today

Case Studies We let our clients speak for our success. Check out the results of our work from Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Home / Our Work Anchor 1 All Technology Strategy Banking, Financial Services & Insurance Energy & Utilities Healthcare & Life Science E-Commerce & Retail Logistics Telecom & Media Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Creating a Self-Care App for a Global Telco Provider Read more Telecom & Media Doubling Productivity with Offshore Software Development Center Read more Telecom & Media Premium Video App Development Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Load more Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today

Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Home / Case Studies Anchor 1 Success Story Our client faced multiple business challenges, with distributed teams operating in a disconnected digital and data environment, following suboptimal internal processes, and little or no cross-team resource interchangeability. Severe bottlenecks in developing crucial simulations, statistical, and machine learning models, led to increased resource management overhead and longer time-to-market. We rolled out a solution that turned into a centralized platform for all teams, offering them model orchestration, management, monitoring, and ease of deployment in a consistent way. The Model Orchestration platform provided a standard set of tools that are reusable, scalable, and fault-tolerant. Its implementation improved productivity, collaboration and enabled faster iteration of ideas to production. 80% Reduction of Model Crashes 40% Quicker Diagnosis of Root-Causes 24% Decrease in Model Execution Times The Client An international energy company that operates numerous power plants and leverages advanced technologies and innovations to manage large-scale power systems and infrastructure. The company sources oil, natural gas, and global commodities and trades electricity, emissions certificates, natural gas, LNG, and coal. They operate a sophisticated ecosystem of power plants and manage their own power infrastructure business. The Solution In order to modernize and harmonize our client’s modelling setup, we took a two-pronged approach. First, we consulted and advised their internal teams on best practices for software development and governance. As a second step, we designed and implemented a modelling platform, which would be used across different departments, serving various use cases, each with its own technical and functional requirements. I. Process consultancy We began by performing a detailed analysis of our client’s needs and workflows when developing, orchestrating and collaborating on different models. We proceeded to create a comprehensive gap analysis, which outlined our findings and suggested improvements. We implemented several CI/CD pipelines following industry standards and best practices, which allowed the in-house engineers to collaborate in model creation and efficiently utilize the Modelling Platform’s capabilities. As a result we: Harmonized the technological stack and tools used by teams across departments; Implemented a proper Gitflow for version control; Set up centralized Azure DevOps pipelines for building, testing and dockerizing models; Set up a central Container Registry for image distribution. II. Modelling platform To enhance the cross-team collaboration, we implemented a central modelling platform to be used as an orchestration, execution, and monitoring tool, tailored to satisfy all current use cases. The platform is based on Azure technologies and allows for the deployment, orchestration, monitoring, and debugging of various models with different technical and functional requirements. It is designed with extensibility in mind, so it can be easily adapted whenever new requirements and use cases surface in the future. Results As a result, our client’s internal collaboration was significantly improved, inter-department projects were vastly facilitated and overall model quality was enhanced. Unlocked business value: 80% reduction of model crashes. Improved model stability & IT infrastructure; 40% quicker diagnosis of root-causes; 24% decrease in average model execution times; Faster Time-to-Market. Model deployment/release timelines reduced from avg of 1-2 hours to 10 min; Robust processes and collaboration. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Healthcare & Life Science Private Cloud-Based Application Development Home / Case Studies Anchor 1 Success Story The clinical solutions provider managed to replace all of their monolithic solutions in a single cloud-based microservice platform divided by business domains. This decreased the time to market by double, decreased costs and allowed for greater control and visibility of quality through a CI pipeline. The application could also be easily changed to fit new products, without the need for any development. 15 000 Automated QA Tests 40% Cost Decrease Effective Services Distribution The Client Our client is one of the biggest clinical solutions providers offering high-quality, safe and affordable care. Their platform delivers significant cost-of-care savings across an expanding set of clinical domains, including rehab, radiology, cardiology, oncology, specialty drugs, sleep medicine, musculoskeletal care, and genetic testing. Serving more than 50 million members, the company promotes optimal care through use of evidence-based clinical guidelines and real-time decision support for both providers and their patients. The Solution Scalefocus was chosen as a reliable offshore partner, who can provide a team of experienced specialists to cover all of the above-mentioned areas. Together with one of our partners, we managed to build a sustainable Onshore-Offshore development team to carry on the entire transformation journey with quality, speed and cost-effectiveness. Using the onshore-offshore method allowed us to be engaged in the project 24/7, thus being available to the client at all times. The first major milestone in this project was successfully completed only four months after the official start of the partnership. The Scalefocus team delivered a fully functional software solution, namely a modernized platform on which our client can rapidly build and release products on the market twice as fast as they currently do, while simultaneously achieving cost savings of at least 40%. Two days after the delivery, we received a thank-you letter from our client. So far, our team has been an integral part of the transformation journey of our client, which is revolutionizing their IT landscape with the introduction of more than twenty-three new technologies. Results The result of this project had a tremendous impact on the core aspects of our client’s business as well as on its future development and growth. The newly optimized platform allowed us to: • Set up a CI pipeline for automatic quality checks • Build a QA automation framework with 15,000 business domain-driven tests • Build a configuration layer for fast and dynamic change of the application to reflect new products without the need for development • Create clear and functional documentation including training videos to help the new team easily grasp the application’s code • Reach a twice faster time to market of new products • Delivered new features to production in 2-week sprints • Replaced all client’s solutions with a single unified platform • Increased cost savings by 40% • Enabled services distribution to allow for seamless delivery to end-customers. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Banking, Financial Services & Insurance Next-Gen Digital Platform for an Illiquid Asset Management Leader Home / Case Studies Anchor 1 Success Story Scalefocus partnered with a fintech trailblazer in Trade Finance to replace their existing system with a holistic solution for large-scale corporate transactions. To find the best technology approach and address inefficiencies causing negative trends, our team worked in constant collaboration with the client. In under a year, the Scalefocus team managed to build a cutting-edge cloud-native platform for the Trade Finance market. Full Re-engineering of the Technical Infrastructure Holistic Multi-Solution Platform for Trade Finance Blockchain Utility Facilitating Information Exchange The Client Our client is a global provider of illiquid asset management streamlining trading and operations for Banks, Corporates and Insurance companies. Their system digitizes three asset classes – Trade Finance, Insurance and Loans. The idea behind the platform, in essence, is to improve working capital for its clients. Since its inception in 2016, the company’s trade volume has exceeded $100B. The Solution We started with MVPs for Supply Chain and Entitlements to focus on core functionalities to stay on track and make better development decisions in the long run. We chose Azure for the main platform as well as for our client’s separate blockchain utility for digitizing manual assets and decentralizing trading. We also developed a White Label Solution enabling corporate clients to deliver the platform’s services to their own clients with new branding. New log-in capability with a single sign-in; Account Receivables marketplace for corporate debt; Entitlements portal managing user permissions and platform access; Post-trade Settlement module managing incoming and outgoing payments; Supply Chain Financing where funders finance suppliers and buyer receivables; Trade Credit Insurance marketplace where IPs request insurance quotes from multiple ICs. Results In a time of unprecedented market turbulence, we built an agile platform with intuitive interface, in which one legal agreement allows large-scale transactions with all parties. This next-generation network makes it as simple as a few clicks to safely buy or sell assets in multi-million-dollar Trade Finance deals. To ensure continued growth, our development plan over the next year will focus on offering more trading protocols and available currencies as well as integrating new asset classes. Complete visual revamp; One holistic platform with solutions for working capital finance and insurance; Access to a wide liquidity pool of diverse funders and insurers; Greater operational and transaction. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Healthcare & Life Science 40% Cost Reduction Via Private Cloud-Based Platform Development Home / Case Studies Anchor 1 Success Story With the help of Scalefocus, our client, a US clinical solutions provider, managed to replace their entire monolithic solutions system with a single cloud-based microservice platform divided by business domains. This decreased time to market twice, reduced costs and allowed for greater control and visibility through a CI pipeline. The newly architected platform can easily be modified to fit in new business products without the need for further development work, providing opportunities for unlimited growth and scalability. Twice as fast time to market 40% cost reduction Effective services distribution The Client Our client is an innovation-driven clinical solutions provider offering next-generation healthcare coordination. Their integrated platform, consolidating all of the client’s nine customized clinical solutions, delivers significant cost-of-care savings across an expanding set of domains including rehab, radiology, cardiology, oncology, specialty drugs, sleep medicine, musculoskeletal care and genetic testing. By working with health plans and health providers, the client determines medical necessity and appropriateness of care to drive down costs and guarantee that patients receive high service level. The company serves over 50 million people and champions transformation within the HealthTech field on a global level for both patients and providers. The Solution One of the core strengths of our client is their ability to deliver real-time decision support for providers and their patients. The legacy network they were using to manage each of their clinical solutions as independent systems had to be replaced with a brand-new centralized domain-driven microservice platform to satisfy the constantly evolving business needs within HealthTech. The company needed a technology partner with solid HealthTech focus who would carry out the transformation of their entire back-end architecture. Such transformational projects are characterized with high complexity and can be broken down into smaller sub-projects that require tech capabilities in various areas. These areas included Architecture, Infrastructure, Transformation Implementation, Refactoring, Big Data and Analytics, Automated Quality Assurance accompanied by Program Consultancy and Project Support. We achieved the first milestone in the project only four months after the official start of our partnership and continued to deliver results quickly for the entire duration of the engagement. The Scalefocus team developed and deployed a fully-fleshed software solution—a modernized platform where the client can rapidly build and release products on the market twice as fast while achieving cost savings of at least 40%. Our team was an integral part of the client’s transformation journey and helped revolutionize their IT landscape with the introduction of over twenty-three new technologies. Results Our client enlisted Scalefocus as their offshore partner based on our ability to provide a team of seasoned IT and HealthTech experts to cover all of the tech areas in the project’s scope. Together with one of our long-term partner companies we managed to build a sustainable onshore-offshore development team to carry out the entire transformation journey with quality and seed. The onshore-offshore model allowed us to be available to the client at all times and remain engaged with the project 24/7. It also made it possible for them to focus more actively on business development and to take advantage of lower risk and cost-effectiveness. The completion of the project had a tangible impact on the core aspects of our client’s business as well as on its future development and large-scale growth plans. Deliverables: Replaced all client’s legacy system solutions with a single unified platform Achieved tangible cost savings by 40% Reached twice as fast time to market of new products Enabled services distribution and a seamless delivery to end-customers Set up a CI pipeline for automatic quality checks Delivered new features to production in 2-week sprints Built a QA automation framework with 15,000 business domain-driven tests Built a configuration layer for fast application adaptation to fit in new products Created training materials for the client, such as videos to help with the application’s code Technologies used: Java 8, Spring Boot, Spring Cloud, Docker EE, RabbitMQ, MongoDB, Elasticsearch, Microsoft SQL Server, Logstash, Kibana, Amazon Web Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Home / Case Studies Anchor 1 Success Story A quickly growing market in Europe prompted our US-based client to pivot and expand its presence in the Old Continent. A Silicon Valley Salesforce innovator, its main workforce was based predominantly out of the US and India. To this end, Scalefocus stepped in as a nearshore development center and provided a team of experts ready to embrace the challenge. Our team delivered a low-code configurable solution that could be scaled up depending on the client’s needs. Shorter time-to-market Improved productivity Decrease in engineering costs The Client Our client is a global leader in the software as a service (SaaS) industry. The company offers a unique product portfolio that includes quote-to-cash and contract management solutions. More precisely, these are Configure-Price-Quote (CPQ), Contract Lifecycle Management (CLM), Document Generation, and Process Automation. These distinctive features add up to create a complete package that could transform any business and propel them into digitalization. Our client’s aim is to maintain and further develop its competitive edge in order to constantly achieve commercial excellence. The Solution Our client’s main challenge was to find ways to navigate through delivery roadblocks and to have reliable and scalable software solutions in order to meet the rising demand in Europe. For that reason, they needed to find a trusted nearshore partner who could readily take up the project and hit the ground running, offering prepared and skillful teams. After a brief training, we built out a Remote Delivery Center to service a variety of software development projects. We scaled their operations with four teams, each with specific technical know-how and expertise. More precisely, these teams were: developers, configuration engineers, solution architects, and a QA department. Having a strong presence and being actively involved across departments allowed us to track and control the whole software project cycle from start to finish. Our responsibilities included software implementation in which software engineers set up out-of-the-box functionalities. Developers worked over customizations. In order to successfully handle our client’s operations, our team was involved in the development of functionalities for the specific products: Configure-Price-Quote (CPQ) and Contract Lifecycle Management (CLM). CPQ is an automated sales tool that allows a business to handle and manage offers sent to clients. CPQ applications often work together with CLM applications. Seen as the next step of the cycle, CLM automates contract processes and streamlines them to a specific client, product, region etc. Working on a project in which the client entrusted us their software allowed us to expand our scope and take care of every detail along the development life cycle. More specifically, we were able to use a number of technologies like CPQ & CLM configuration, Apex customizations, Salesforce Lightning & Aura frameworks, Visualforce pages, Data integrations, Salesforce declarative development, Salesforce Administration, and more. A great amount of attention was given to the development of the CPQ product. Our team worked on the creation of Pricing Engine software that provides fast and accurate pricing to make sure margins and profits are optimized. The solution architect’s department was focused on the application architecture, and our QA experts performed complex tests to make sure there would be no issues throughout the process. In addition, our team devoted time and effort to enhance X-Author – an award-winning connector between Microsoft Excel and our client’s CLM or CPQ applications. That way, data could be automatically transferred from one software to another in a hassle-free and convenient manner. Thousands of records could be moved at any time, alleviating the workload from administrators, and also making the end user’s journey easier. In addition to this project, our team was also involved in software development, solution and technical architecture, configuration, and QA for a large Dutch manufacturer of technical equipment. For this second project, Bulgaria acted as one of the main delivery centers. We provided solutions for quoting, product configuration, pricing, ordering, and integrations. Additionally, among other developments, we improved the product record and the catalogue structure. Our team successfully handled the migration of one CRM, in this case Microsoft Dynamics, to another, Salesforce. Scalefocus was the preferred vendor for this migration based on our previous expertise and proved track record in delivering exceptionally smooth processes. Another important project for which our remote delivery center offered software solutions was for a leading Dutch online travel agency. Our Apttus/Conga certified team successfully implemented a Conga CLM solution, enhancing the platform's capabilities when handling user tasks. Last but not least, our RDC has also managed a project for a leading Nordic telecom provider. This was our client’s first project in Europe, and we started providing them with software development services since their very beginning. Results With our solid backing, the client received more than satisfactory results that allowed for quicker time-to-market, significantly improved productivity, and led to a considerable decrease in engineering costs. While the tasks were complex and challenging, a trusted RDC like Scalefocus came prepared and highly ambitious to drive growth and showcase a stellar performance. Key Benefits Results: Shorter project delivery times for existing and new business 10+ successful projects for various partners of our client Established Center of Excellence for Salesforce QTC and CLM with a team of certified professionals Decrease in engineering costs due to streamlined process and delivery Improved productivity due to reliable enablement of process, staff planning, retention planning and capacity building Technologies used: Apex Development Salesforce declarative development Salesforce Administration CPQ/CLM/Billing configuration Visualforce pages Lightning and Aura Frameworks CPQ pricing configuration CPQ catalogue configuration Template administration Conga Composer configuration Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Banking, Financial Services & Insurance Changing the World, One Socially Conscious Banking App at a Time Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Telecom & Media End-to-End Digital Solutions for Over-the-Top Video Provider Home / Case Studies Anchor 1 Success Story Scalefocus and our client, a Swiss over-the-top video streaming provider, partnered almost a decade ago and have since been enabling top-quality video consumption anytime, anywhere. Through a combination of consultancy and technology know-how, our team helped optimize both hardware and software performance and facilitated the client’s business growth and their positioning as a reliable and highly efficient OTT vendor. A turn-key end-to-end TV service B2B White Label Solution Research & Development Center The Client Our client is a top provider of innovative solutions at the focal point where the Internet, digital media, and broadcast television converge. Their portfolio consists of over-the-top set-top boxes offering UHD viewing for Live and Catchup TV, as well as VOD. They offer a turn-key TV-in-a-box solution and combine cloud-based services and TV content in a single package (System Management, Mobile Apps, Set-top Boxes, Data Tracking). The Solution For the past 8 years the Scalefocus team has developed and continuously improved our client’s several generations of Android-based set-top boxes and mobile apps and our consultants played a key role in our client’s product development. The devices give end-users access to live TV, films, series and integrated apps such as YouTube and Netflix. Some of the most prominent features include time-shifting, 15 days of EPG, video recording, VOD and 7-day catchup. The flagship solution of the company is the Streaming Set-Top Box, which manages different hardware platforms distributed by the UFC to bars and other establishments to stream live events. Front-end development of Android-based operating system System-level Development (AOSP) Integration of streaming providers (front-end and back-end part) Software and hardware performance optimization Hybrid solution unifying cable TV and OTT TV Digital Rights Management for live and on-demand content Analytics solution tailored to the flagship service Automation in building, testing and deployment (full CI/CD pipeline) Results With the solid long-term partnership of Scalefocus, our client was able to focus on their core business activities and start opening new distribution channels. This new cooperation model built on trust and clear objectives contributed to our client’s business growth through an agile development approach of a dedicated and qualified team. Unique Android-based solution for telecoms, ISPs and operators Successful positioning on the local market Significant business growth through a White Label Solution Development of our client’s own streaming service TV PLUS Seamless UI/UX & interactivity allowing user engagement and customization Access to 200+ TV channels with very fast channel switching Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Telecom & Media Premium Video App Development Read more Telecom & Media Creating a Self-Care App for a Global Telco Provider Read more Telecom & Media Doubling Productivity with Offshore Software Development Center Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Home / Case Studies Anchor 1 Success Story Having invested a significant amount of resources and energy in their digital platform, our client reached a point where they needed an experienced technology partner to bring it to the next level of operational excellence. Scalefocus built a next-generation web-based monitoring and control platform, which enhanced our client's energy distribution operations and sales processes and increased their end-users' satisfaction. 25% Reduction in Infrastructure Costs Faster Time-to-Market for New Features Enhanced Automated Backup Procedure The Client One of the largest European municipal utility companies, our client offers municipal utilities and energy providers the right solutions in the complex energy market, helping them meet their business goals with standardized and highly individualized analysis and consulting services. The company also produces, procures, trades, and distributes energy resources – mainly electricity and gas. The Solution Scalefocus performed a Software Development gap analysis with specific areas for improvement for consistent quality control over the development, quality, and infrastructure delivery process. We created a completely new environment, built from scratch, using CI/CD with automated provisioning in the complex hybrid IT landscape. After the modernization, the most critical business cases are now covered by automated test cases. The test-case management tool in use is quite adept – it can be used to write and execute test scenarios, create test plans, etc. Our teams implemented new microservices architecture, fixed existing old modules of the system, refactored and cleansed the code according to the industry best practices, and automated the processes. The platform went through an extreme makeover that transformed and stabilized the existing application’s landscape to enforce scalability and functionality. Our team successfully completed: A front-end and back-end solution audit and performance assessment; Custom application development and quality assurance; Application and Business-as-Usual management services; Preparation for real-time data provisioning. Results Our technological partnership resulted in a modern next-generation digital platform for energy supply and sales functions. Within a tight deadline, we managed to completely transform the backbone of the client's existing digital landscape and fully transform one of their most essential business tools – altering it into a next-generation, fully functional, and scalable platform for energy supply and demand and sales operations. We were involved in the entire solution development lifecycle – from requirements gathering to production delivery. At the same time, our teams were simultaneously developing new functionalities and fixing old bugs. 25% reduction in infrastructure management costs; Operational excellence – from an average of 3 major crashes per month to 6 months without any major shortages of the platform; A new environment with automated provisioning; Improved peer code review procedure, enforced by CI/CD; Enhanced automated backup procedure; Faster Bug-fixing / New feature development; Total removal of redundant components and resources optimization. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Read more Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Telecom & Media Premium Video App Development Home / Case Studies Anchor 1 Success Story Our client needed an efficient solution for a smooth mobile experience that is suitable for an online platform of their magnitude. Scalefocus built separate apps for cell phones, iPad, and Android tablets to improve video streaming and create a seamless customer journey. 134% faster data processing Revenue growth from mobile advertising Global expansion with a worldwide data center The Client The company is the largest video-sharing entertainment portal in Bulgaria. Our client is a national leader in the distribution of online visual production and provides a wide array of video content that appeals to viewers of various backgrounds and interests. Additionally, the channel airs various programs such as reality shows, sitcoms, and independent productions. The Solution As mobile devices were becoming ubiquitous, the company stakeholders realized they needed to enter this niche with an optimal solution that would provide the best experience to their viewers. Scalefocus was invited to step in and ensure that the portal web version would be complemented by a flawless mobile platform. The final solution would have to include four native apps available for all types of iOS and Android mobile devices. They would facilitate video distribution and sharing, meeting customer requirements with flexible infrastructure, dynamic functionalities, and an appealing user experience. The final result brought in a significant increase in end-user satisfaction. The delivery team completed the task in a fast and diligent manner. It was essential that the apps would enable improved video streaming in a minimized screen, allowing uninterrupted video playing as well as profile customization where users would create, categorize, and manage their personal playlists. New functionalities included adding favorite channels and sharing videos on social networks with a single click. Other major functionalities: Enhanced search options and comments section Single sign-on and quick access to the camera Reliable background notifications Watch on your TV’ option with a plugged-in Chromecast device Personal playlists categorization and management Results Scalefocus engineered a brand-new app architecture and upgraded the design, providing improved user experience. This resulted in the all-time highest ratings for the channel, more daily views, and mobile app downloads, as well as increased advertising and revenue. Reported improvements include: 200% increase in daily views rate 134% faster data processing using the cloud based Bluebee platform for genomics data analysis Revenue growth from mobile advertising Several times increase in the number of mobile app downloads per day Successful support of the global expansion with a worldwide data center and easy, transparent management capabilities Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Telecom & Media Creating a Self-Care App for a Global Telco Provider Read more Telecom & Media Doubling Productivity with Offshore Software Development Center Read more Telecom & Media How a Scandinavian Tech Company Boosts Growth with NDC in Bulgaria Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Home / Case Studies Anchor 1 Success Story Our client, a leader in personalized healthcare, pharmaceuticals and diagnostics, needed а technology partner who would migrate their heavily customized Team Management Foundation Server (TFS) to a next generation development management system. Scalefocus identified the required functionalities of the future system and created a roadmap for improving the organization’s DevOps maturity. Our team performed the migration to Azure DevOps Server resulting in a fully unified workflow, ultra-secure storage of information and a future-ready approach to code and software development management. Full control over update rollouts Enacted DevOps best practices Created a fully unified workflow The Client Our client is a biotech company specializing in pharmaceuticals and diagnostics to solve today’s healthcare’s challenges through innovation and targeted therapy for patients. A pioneer in the industry, the client is a leading provider of in vitro diagnostics and treatments across different disease areas, including oncology, neuroscience, immunology, ophthalmology and infectious diseases. Since it was founded over a century ago, the company has helped millions of people across the globe and has been at the forefront of cancer treatment and research for the last 50 years. Our client’s focus is on improving patients’ lives through science that provides better medicines and diagnostics. The Solution Our client needed a technology partner to guide a major transformation initiative—moving away from Microsoft’s Team Foundation Server (TFS) to a next-generation development management system. The client needed the ability to allow their people, their hardware and their process to work together without compromising effectiveness. The outdated approach TFS offered in terms of managing code and software development used a central depository and the client felt their business needs would be better met with a system that uses a distributed depository. Scalefocus proposed a phased migration approach to achieving the business goals the client had set out. The initial stage focused on setting up the migration’s priorities by determining environment readiness and identifying current gaps. Our team conducted extensive interviews with stakeholders across the entire organization which were followed by the delivery of a roadmap for transitioning to the new system and maximizing its benefits long term. Once our team had concluded the best system to transition to was Azure DevOps Server, the client’s management team was fully onboard, and we then executed the strategy we had mapped out. Due to the handling of large volumes of confidential medical information and based on the client’s budgetary requirements, our team decided to proceed with Azure DevOps Server as opposed to Azure DevOps Services. This ‘closed network’ implementation offered a level of security unrivalled by Microsoft’s cloud-based Azure DevOps. Since the essence of the client’s business required certain information to be stored onsite, Azure DevOps Server was the best choice. The migration allows for full control of how and where data can be accessed. Whenever the client decides they need to take full advantage of Azure DevOps Services, the transition will be easy and seamless—our team made sure the information stored in Azure DevOps Server is cloud-ready and it can be transferred at any time. Results Scalefocus delivered a detailed TFS migration and a DevOps roadmap on time and on budget. The client, who is biotech pioneer, was missing business opportunities due to the lack of DevOps practices. To amend that, we recommend the necessary tooling and automated processes coordinated with the migration strategy set of recommendations. The new Azure DevOps Server system helps the client with the organization of the work process and code management, as well as with quick and automated software deployment. Scalefocus stepped in as a technology partner who knows the steps required, the pitfalls and the tools that best match the needs of the client who now takes full advantage of tall that an advanced development management system like Azure DevOps offers. Up-to-date development management system implementing the current SDLC A fully unified workflow allowing faster software delivery and deployment Eliminated the need to synch data: Azure DevOps Server as the single source of truth Next level DevOps maturity that was non-existent in the client’s entire infrastructure Ability to create, share and consume useful code in the form of packages Full control over update rollouts and unrivalled levels of security Recommended broader DevOps best practices and organizational structure Defined per-program and cross-program metrics and reporting Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Healthcare & Life Science Building Resilience with Offshore Software Development Center Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Telecom & Media Creating a Self-Care App for a Global Telco Provider Home / Case Studies Anchor 1 Success Story Our client, part of a multinational telco corporation, needed to rapidly ramp up engineering resources and business-critical expertise to upgrade their existing native B2C self-care mobile application portal. We built a user portal where customers can pay their bills, recharge their vouchers, manage invoices, check monthly data usage, and manage a plethora of additional services. Reliable payment process Fully digitalized customer journey Faster time-to-market The Client Our client has the largest mobile network in Bulgaria that brings technology and connectivity in one place. The company is a part of a technology communications conglomerate that connects over 3 million customers to people, devices, and businesses. During its 20+ years in the Bulgarian market, the company has established an excellent track record as a wireless pioneer, launching Bulgaria's first commercial 4G network, the first VoLTE service, and paving the road for the local 5G network's development. The Solution The greatest challenge for the transformation of the B2C native mobile apps was to upgrade and expand the functionalities of the self-care mobile application portal of the client, which is used by a large number of people, without interrupting the service. Our team delivered integration with numerous subsystems, work patterns, and rules and redesigned existing components, turning the portal into a new focal point for customer interaction. We went through a total redesign of the whole native mobile app, migrated it to new and modern architecture and technologies, and developed new features and functionalities in parallel. The process started with investing significant time and effort in analyzing the current state of the application and planning the roadmap for technology migration and further developments. The Scalefocus team adapted the native mobile application to run on Android versions 6 to 12, and the iOS application supports version 12.1 upwards. Both applications run smoothly on mobile phones and tablets since the design is scalable and adaptable to various screen sizes. Both versions of the application applied the modern and widely used MVVM design pattern for mobile apps, although initially based on MVC (Model-View-Controller). This is getting changed, and the Scalefocus team is on a path to transform the whole application and apply the MVVM design pattern as it is the preferred way of development for state-of-the-art mobile applications. The Android architecture contains one activity, and each screen is split into fragments. The business logic is inside each fragment, and each screen executes the calls to the backend to fetch data. Scalefocus developed all the new features on Kotlin. The legacy Java code was migrated to Kotlin step by step in order to guarantee that users were not affected. For the iOS version, the language chosen for implementation is Swift, and the current development supports the most recent version of Swift (5+), which comes with all-new features. iOS follows a similar architecture path to Android. Due to the nature of the self-care app, it provides access to multiple types of information from various client back-end systems. We combined all communication streams to the different back-ends into one central service as a single gateway to combat this challenge. The solution ensures easy extensibility, maintainability, and high security. The communication between the customer devices and the gateway happens securely via HTTPS by exchanging JSON objects with information about the service that will be accessed, the operation to be executed, and the endpoint hit. A 3-layered authorization ensures the security of each separate request to the gateway service: Basic authentication Device verification Access and refresh token provisioned on initial authentication Since the application provides a payment method by using the device's NFC ability, even higher security is desired. The Scalefocus team has integrated several payment gateways, for which we have introduced SSL (Secure Socket Layer) pinning. As the application was developed for a particular MSP (Mobile Service Provider), it is mandatory for each user to possess a valid mobile number provided by the MSP when signing a contract. User account creation is initiated together with the contract signing. The activation of the user account happens upon app installation and initial password setup. There is also a 2-Factor-authentication triggered as soon as the account is created. The user receives a verification code via SMS, ensuring the phone number is accessible and valid. Since the account creation and authentication happens on the client web page represented in a WebView, the application receives in response access and refresh tokens, which get stored securely and are further used for calls to the back-end via the Gateway Service. No login data is stored in the library. It is persisted in the application. In both applications, tokens are saved in secured and encrypted containers. To prevent re-login on the reopening of the application, tokens are only used for API requests and are checked every time if they are valid. If they have expired, a new token pair is regenerated and stored This process happens in the background, so there are no required actions for end-users. In terms of communication between the mobile app and the back-end, the app uses asynchronous REST API requests via JSON formatted requests/responses. They get decoded as specific models and used inside the application wherever needed. Scalefocus also has been delivering an end-to-end digital transformation of all the end-user-facing portals of the client, including not only the self-care mobile apps but also the web B2B and B2C portals. Our client went through major rebranding process, where we helped with the rebranding of the end-user-facing portals (mobile apps and web), delivering strategic and critical for the users functionalities and changes within fixed strict deadlines, impacting the new branding of the company and all related marketing initiatives. Results Scalefocus refactored, adapted, and expanded the existing system, adding new features and integrating them into the client's network. We set up the required infrastructure to accelerate production and established development procedures and best practices, elevating the quality of the entire development process. The self-care portal we built and integrated supports our client in providing top-notch customer service and functionalities. Fully digitalized customer journey – through an integrated omnichannel solution Faster time-to-market for client’s business requests Accurate usage tracking of the app, backed up by the latest technology Reliable payment process State of the art design which enables easier and faster operation 24x7 support of infrastructure and software Tech Stack Java 8, Oracle DB, Tomcat server, Apache Ant, Jaspersoft, Nginx, Varnish, Jenkins Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Telecom & Media Premium Video App Development Read more Telecom & Media Doubling Productivity with Offshore Software Development Center Read more Telecom & Media How a Scandinavian Tech Company Boosts Growth with NDC in Bulgaria Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch