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Building The First All-Digital Bank in The Middle East Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Home / Case Studies Anchor 1 Success Story As more consumers go digital, only the truly innovative financial service companies can disrupt the market. To keep pace with consumers’ changing preferences and to serve them in the best way, our client decided to expand their core business by creating the first fully integrated digital bank in the Middle East with online-only set of offerings. The first entirely digital banking solution in the Middle East Easy-to-use, end-to-end mobile loan feature Cutting-edge UI/UX on any device The Client Our client is a leading financial services company with 80% of their operations taking place online, they give investors and traders all necessary tools to capitalize on their funds via a state-of-the-art digital platform. Through a single login, traders get access to regional exchanges and to more than 20 international financial markets, creating a diversified portfolio of assets. Individual investors can choose from multiple mutual fund providers across various products to make quick and informed decisions with the help of our client’s expert investment advisory services. The Solution The project is supported by one of the region’s leading government innovation programs as part of a long-term strategy to place the country on the map of tech giants in the Middle East and beyond. After an extensive selection process and detailed vetting procedures, the company partnered with Scalefocus and tasked us with building their new cutting-edge banking solution. Our FinTech and delivery expertise coupled with a highly agile development approach singled us out as the most qualified technology partner that would rise to the challenge. The core leadership managing the project consisted of senior-level experts who applied their know-how in the context of the ongoing shift to digitalization in the Middle East. To ensure maximum collaboration, transparency across a very large and scaling team, we adopted the Spotify agile model. We operated with squads - cross-functional, autonomous teams that focus on certain product and business goals, and chapters where specialists align on best practices, engineering standards and solution design companywide. This created a strong solidarity within the teams, high sense of ownership and responsibility and reduced the typical blocking interdependencies in a large-scale organization. Project management was agile, strictly following the Scrum framework, which helped us solve challenges quickly and effectively while working with rigorous standards and quality control. In-depth analysis of business objectives, KPI's and creation of an action plan MVP closed testing version released within just 3 months Leveraging our expertise in Mobile, Backend, Automation, DevSecOps, Big Data Tech stack with cutting-edge technologies aimed at increasing security and performance (Spring, Golang, React, Swift, Kotlin, Python, Ansible, Terraform, Oracle, Docker, K8s, Hashi) Results Modern consumers’ openness to purely digital propositions is what laid the foundations for our client’s business expansion into online banking and what informed our approach to the project. We took a close look at the trends underscoring people’s adoption readiness and their decision journeys. As a result, the digital bank Scalefocus built provides an exceptionally engaging digital experience and offers consumers frequently used and value-added features, such as loyalty programs and discounts through mobile. Apart from the standard checking and savings accounts, transfers and payments, it offers a holistic portfolio that includes crediting and insurance. It is perhaps the most exciting and large-scale tech project in the Middle East, and we managed to ensure its scalability, performance and efficiency within aggressive deadlines while onboarding a high number of team members. In a fast-paced marketplace moving towards online banking to meet digital demands is the only way to remain relevant. The first entirely digital banking solution in the Middle East Cutting-edge UI/UX on any device regardless of hardware capabilities Easy-to-use, end-to-end mobile loan feature Consolidated summary of personal finances Attractive loyalty programs and discount coupons via mobile devices Plastic or virtual debit cards for secure payments Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Banking, Financial Services & Insurance Changing the World, One Socially Conscious Banking App at a Time Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Enhanced Asset and Risk Management for an Insurance Company Banking, Financial Services & Insurance Enhanced Asset and Risk Management for an Insurance Company Home / Case Studies Anchor 1 Success Story Our client took the strategic decision to improve their performance by increasing capital to nearly €10 million, which was part of the measures to meet future requirements, including those in the Directive 2009/138/EC of the EP. Scalefocus implemented the IBM Solvency II solution, which optimized their internal processes, ensured compliance, improved customer satisfaction and enhanced stability across the company. 15-20x Faster Reporting Process Better Cross-Departmental Collaboration Enhanced Corporate Reliability The Client Our client is one of the first insurance companies in Bulgaria with a General Insurance License. Through a combination of health insurance packages that cover a wide spectrum of health risks our client provides comprehensive medical services to their clients. The company has offices in nearly 100 cities across the country and employs over 4000 brokers and insurance agents. The Solution The IBM Solvency II solution that Scalefocus implemented utilizes the latest technology for working with large amounts of heterogeneous data, analyses, risk models and transparent corporate reporting. It is based on SQL Server 2012 platform to store all information necessary for report preparation and uses the same server repository for all components. The data is used for compiling the reports in IBM Cognos BI and visualization, as well as for generating final xBRL files from IBM Cognos DM. Among the main features are the systems’ ability to work with diverse data types and the conversion of the original data through ETL processes in a form suitable for use in a database: Assessment and forecast of insurance risks Preparation, analysis and comparison of different actuarial models Implementation of stress tests for the company Automated risk measurement of processes for Solvency II Compliance Results During the implementation of the project, our client used the opportunity to optimize its internal models of asset management and insurance risk and its predictive modeling and automated quantitative reports. The effectiveness of the implemented system is confirmed by the results achieved during its use, including: 15 to 20 times faster reporting process Increased collaboration across departments due to optimized business processes at all levels Elimination of manual error-prone tasks and duplicative processes Enhanced corporate reliability to ensure payment of all amounts taken out as insurance in case of disaster Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Building Resilience with Offshore Software Development Center Healthcare & Life Science Building Resilience with Offshore Software Development Center Home / Case Studies Anchor 1 Success Story The healthcare industry is shifting more and more to client-centric and innovative value-based treatments. With that shift comes the increased demand for refining efficiency and reducing costs while utilizing the latest software solutions to create value. Our client, a global leader in personalized healthcare, pharmaceuticals, and diagnostics, needed a team of savvy software development professionals to establish his Offshore Software Development Center in R&D and healthcare IT services. Working with Scalefocus helped them to minimize risk in the highly regulated environment of healthcare, improved their capabilities, accelerated time-to-market, and put them one step ahead of the fierce competition on the market. Enhanced operational effectiveness Reduced training and overhead costs Expanded R&D capabilities The Client Our client is one of the largest biotech companies globally, fighting diseases on many fronts like oncology, immunology, infectious diseases, ophthalmology, and diseases of the central nervous system. Focused on advancing science to improve the world's health and pioneer in pharmaceuticals and diagnostics, their global strategy aims to fit the proper treatment to each patient through technology. World leader in in vitro diagnostics, diabetes management, and tissue-based cancer diagnostics, the company aims to improve patient access to medical innovations worldwide. The Solution Three of four CEOs of healthcare companies see a decrease in rising costs as one of their critical financial priorities. Working with a partner with Remote Delivery Center capabilities has proven to keep organizations innovative and technologically advanced while saving resources to focus on their core business strategy. Like many other global companies, our client needed to rapidly increase its capacity to develop software solutions for the company's needs. Obsolete software, advancing competition, the need for stable R&D progress and easy scalability were the main challenges they wanted to address. Our client wanted to focus not only on cost-cutting but on improvements in Total cost of ownership, ROI, and value creation of software development. Working with a reliable and experienced technological partner like Scalefocus gave them access to a vast talent pool of software developers without the recruitment, training, and onboarding hassle. The Offshore Software Development Center that we established helped the client to shape a well-connected ecosystem of software products. The OSDC proved to be one of their most viable investments in terms of digital transformation. Our software development and R&D teams shared the responsibility for the software and product development, providing the client with enough time and resources to focus on their core business, to launch products faster, and to save the costs involved in staff hiring and infrastructure maintenance. Digital transformation through DevOps maturity DevOps has transformed the IT industry by changing the way teams operate and collaborate. By following the DevOps maturity model, we helped the client identify their organization's strengths and weaknesses and focus their efforts on critical areas that needed improvement. Our Offshore Software Development Center enrolled a significant transformation initiative – moving away from Microsoft's Team Foundation Server (TFS) to a next-generation development management system. The TFS was used as a centralized system to manage the whole software development cycle and the complete source code. But it was an outdated approach using a central repository, where distributed depository would have been more beneficial for the client's team – giving them the flexibility to work locally without relying on a central server. We conducted numerous interviews with the relevant stakeholders to determine the current "as is" IT environment and identified any gaps in the process. Our teams determined the pain points and offered a few sustainable solutions. Our client chose Azure DevOps Server as a viable solution, and we implemented it. The migration provided the client with full control of how and where data could be stored. As healthcare providers need to comply with rigorous data safety regulations – the information was stored on-premises. Our solution made sure the information was cloud-ready and could be easily transferred at any time. The RDC also helped the client to reach DevOps maturity. Following the SAFe methodology, we implemented DevOps to break down organizational silos and developed a Continuous Delivery Pipeline (CDP) – enabling our client's teams to deliver market-leading solutions at much greater speed. The result – highly agile teams able to deliver value whenever there is a business need. Accelerating productivity with modernized UI and UX Another important project that our OSDC delivered was the modernization of the UI/UX of newly acquired software, expanding the client's capabilities for Tissue Diagnostics (RTD) Advanced Staining. All of their software products follow the concept of One Company Design – the same look and feel across different applications. The software that we revamped is aimed to facilitate the work of laboratories and medical personnel. It enables them to understand the performance of various medical hardware devices through detailed, high-quality visualizations such as test progress updates and task completion levels. Our OSDC revamped the software and aligned it with the One Company Design requirements of the client. The challenge was to modernize the UI/UX while keeping the functionalities and build an intuitive experience for users with various technical competencies. The modernized UI/UX led to two times higher productivity rates among end-users Optimizing performance through R&D One of our clients' products enables medical personnel for early diagnosis of cancer through examination of cytosmears. The hardware takes samples automatically in 5 steps, but one of these steps still involves manual interactions. Our R&D team had to develop the necessary software that would automate this process. We were collaborating with the client's team and external teams responsible for developing the hardware. Our teams built several MVPs using different technological stacks. They consulted the client at every step of the process, advising them of the pros and cons of the suggested technologies and verifying and testing their productivity and performance. For the first time in the company's history, software and hardware will be developed simultaneously, thanks to the extended R&D capabilities that our RDC provided. Following our advice, the client also chose this to be their first hardware with embedded Linux. Results The Offshore Software Development Center enhanced our client's software development operations and turned into an instrument for growth that provided a greater degree of flexibility. It also improved collaboration and responsiveness across teams and the efficiency of the software development processes while maintaining the centralized decision-making required at the business level. Our experts helped the client reach DevOps maturity, replaced their legacy systems with a cloud-ready decentralized development environment, and streamlined the UI of the newly acquired software. We are now entering the next phase of the MVP development to automate their next-gen medical equipment, which will help for the early diagnosis of cancer. Key business benefits: Enhanced operational effectiveness Access to a large pool of talent as well as industry expertise New features and products have a shorter time to market. Reduced training and overhead costs Business flexibility enables the client to respond more quickly to market changes and capitalize on growth prospects. Complete redesign of the user-facing elements of the newly acquired legacy software Two times higher productivity rates among end-users of the revamped system Up-to-date development management system implementing the current SDLC A fully unified workflow allowing faster software delivery and deployment Expanded R&D capabilities Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Achieving Two Times Higher Productivity with Fully Redesigned UI/UX Healthcare & Life Science Achieving Two Times Higher Productivity with Fully Redesigned UI/UX Home / Case Studies Anchor 1 Success Story Working with the client, a leader in personalized healthcare services, Scalefocus provided architecture, design and UI development expertise to rearchitect a newly acquired software system that expands support for legacy instruments for Tissue Diagnostics (RTD) Advanced Staining. We helped the company rise above the technology challenges of such acquisitions and revamped the client-facing side entirely in a way that is fully aligned with the client’s One Company Design policy. Our team ensured consistency and functionality that live up to the high standards our client holds for the systems they offer their users - medical practitioners, lab workers, researchers and patients. Rearchitected UI/UX enabling efficiency Double increase in user retention Improved business user productivity The Client Our client is a global HealthTech provider delivering personalized healthcare to patients through their joint Pharmaceuticals and Diagnostics divisions. For over 50 years, the company has been at the forefront of chronic disease research, utilizing technology and data science to fully transform patient care. Founded at the end of the nineteenth century, the organization is committed to creating innovative medicines and diagnostic tests that help millions of people across the world with targeted treatments. A leader in sustainability, our client currently employs around 90,000 people in more than 100 territories. The Solution Our client acquired a licensed software system that would extend support for legacy Tissue Diagnostics (RTD) Advanced Staining instruments that they were already using. The direct users of these systems are laboratories and medical workers who need complex high-quality visualization of the processes taking place within the different hardware devices they are operating - visualizations such as test progress updates and task completion levels, depending on the type of hardware the software system is attached to. This enhancement required the creation of new UI/UX content for the incorporated legacy instruments, as well as for the new planned features. Scalefocus was enlisted to work on the front-end and UI aspect of the project, our team being responsible for revamping the client-facing side without any aggressive changes that would interfere with the system’s core logic. The project’s complexity was rooted in the need to align the acquired software system’s UI/UX with the rest of the client’s systems according to their One Company Design philosophy. The main goals were to provide a level of visual and functional consistency and to make using the interface intuitive for medical personnel despite the varying degrees of their technical skills. Due to the monolithic UI of the acquired software system, we faced some difficulties in rearchitecting the underlying outdated technologies, but our IT experts rose up to the challenge and completely transformed the user experience into a smooth and intuitive one. Results Our team worked on the architecture, design and UI development alongside the client’s internal team to build the platform and integrate legacy instrumentation. We generated results in two-week sprints and incorporated feedback quickly, which gave us the flexibility to address the client’s changing requirements and interface preferences smoothly and at speed. Using the Scaled Agile Framework® (SAFe®) methodology allowed us to implement Agile, Lean, and DevOps practices at scale. It also allowed for increased collaboration and responsiveness across teams and made development processes efficient while maintaining the centralized decision-making necessary at the enterprise level. We leveraged WPF/XAML screen content for the Agile Development teams to consume as part of the design input for their feature work. The Scalefocus experts assisted the client successfully in bridging the gap in quality and functionality between the new software system they acquired and their larger systems pool. The healthcare company now benefits from: Full redesign of the user-facing elements of the newly acquired legacy software Two times higher productivity rates among end-users of the revamped system Impeccable user experience helping advance the company’s business goals Enterprise-wide streamlined operations across Tissue Diagnostics (RTD) Advanced Staining Significant reduction of the time to perform business-critical operations Modern look in-line with the One Company Design policy, boosting the client’s credibility Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Continuous Security Posture Assessment of a Leading Fintech Company Banking, Financial Services & Insurance Continuous Security Posture Assessment of a Leading Fintech Company Home / Case Studies Anchor 1 Success Story As a FinTech company striving to provide innovative solutions to both individuals and organizations, our client has the responsibility to ensure the security of sensitive financial information and protect it against cyberattacks. They needed to develop a strong cybersecurity defence strategy to meet all industry-specific regulations, such as PCI-DSS, and ensure compliance. By implementing the CsRM platform, we gave our client full control over the security of their assets and allowed them to make informed business decisions. Continuous visibility and monitoring Custom risk score based on business needs Visibility & control over the security posture The Client Our client is a FinTech leader in online payments bringing together experts from the banking and payment sectors, aiming to disrupt corporate banking and payment services. The company was established as a technology-led platform delivering simple solutions through easy access. Today it employs over 100 people in 5 offices around the world. The Solution The Scalefocus team of highly accredited cybersecurity professionals helped the client gain in-depth understanding of the need to continuously assess their whole security posture rather than solely the security of the online payment platform. To achieve this, we implemented our Cybersecurity Risk Monitor (CsRM) platform across the whole company infrastructure (on-prem & cloud; SDLC) with an initial 2-year subscription. The CsRM platform provides: Regular automated updates on the vulnerabilities of all assets Technical and business analysis of company exposure and threats Identification of changes in the threat and risk landscape through constant monitoring Results CsRM gave our client full control over the security of their assets and allowed them to make informed business decisions. Deliverables Reduced risk on the whole portal by over 22% in just the first 2 months Identified over 240 vulnerabilities companywide, 24 of them business-critical Reduced cybersecurity spending by 15% in just the first 3 months Improved management and employees’ awareness of cybersecurity’s importance Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Deploying a Remote Delivery Center for a Digital Retailer E-Commerce & Retail Deploying a Remote Delivery Center for a Digital Retailer Home / Case Studies Anchor 1 Success Story Our client – a Fortune 1000 manufacturer and digital retailer, was on the quest to fully digitalize their service offerings and augment the customers’ experience worldwide. As part of their transformational journey, they entrusted us with the development and implementation of critical components to support and accelerate the development of a wide range of digital products, which increased customer satisfaction and provided fresh opportunities for the company to stand out from the rest of the crowd. 30x Increase in Time-to-Market 2x Decrease in Engineering Costs 6x Faster Staffing The Client A Fortune 1000 manufacturer and digital retailer of high-quality personalized products and services offered through a family of lifestyle brands, based in the USA. Their business solutions revolve around digital printing services that enable efficient and effective customer engagement through personalized communications. The Solution The portfolio of products and services composing the client’s infrastructure is a critical mix of interconnected systems and other standalone products or services that are integrated on various levels. Social Share The key component in the portfolio of brands is a social add-on and a mobile app regarding the product experience. Sisyphus Sisyphus is another significant component in the client IT landscape. It is one of the features that are externalized from AppCode and acts as a standalone functionality. It is accessed by a variety of clients (desktop, mobile, web). The component provides API endpoints for the actual upload of data. Data API Data API is a cloud-based data management ecosystem. As a member of the Data API team, our experts were engaged in a high-performance agile environment that focuses on deliverables within the client’s backend systems – developing features, improving quality, and delivering a scalable platform. Scalefocus’s team was responsible for Data API services, managing asynchronous queue-consumer workers, improving the cache layers, increasing telemetry with instrumentation, continuously enforcing unit testing, and working with billions of records in a highly available database. The team also integrates external third-party services and works with the client’s shared microservices providing a speedy and resilient Data API platform. Content management Content management is a project that aims at faster product enablement. It covers the tools used to make new or modified products available to customers through the front-end systems. Network Operations Center (NOC) Concurrently, a network operations center (NOC) is founded at Scalefocus in Sofia to support the client’s initiative to turn the existing support center from a communication point into an active problem-solver that automates activities and architects the systems to operate more efficiently. The Remote Delivery Center effectively covered the off-hours shifts, removing the need for night shifts in the US headquarters. RDC provides access to a large pool of 100+ dedicated engineers with a diverse set of skills; Multi-project engagement & technical ownership for many key in-flight projects; Business-critical ongoing 24/7 services; Implementation of a highly configurable hybrid-cloud modular platform based on a modern technology stack. Results Prior to embracing the Remote Delivery Center of Excellence concept, the client used to lack processes and measurability of the tech-work delivered by several geographically dispersed vendors. The centralized global delivery hub of Scalefocus ensured a well-balanced communication stream between the offshore delivery teams and the headquarters. Scalefocus took responsibility for the enhancement of components that cover the entire user flow from image upload to print along with the large-scale engineering projects. Our team efforts were directed towards a simplified consumer creation experience and implementation of a more straightforward UX design, which led to an increased consumer engagement and conversions. Our team introduced a new custom test automation framework, which resulted in faster script creation, enhanced test maintenance, and better code reusability. As a result, 90% of the false-positive alerts were eliminated in 35% of the test scripts in the framework's previous version. Some of the results include: 30x faster time-to-market on new products; 5x reduced operating costs to business-critical rendering platform; 2x decrease in engineering costs; 6x faster staffing when new resources are needed. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Mobile Solution for Geospatial Activities Technology Strategy Mobile Solution for Geospatial Activities Home / Case Studies Anchor 1 Success Story Our client – an industry leader in measurement and survey information technologies worldwide, wanted to build a user-friendly mobile solution to manage portable industrial geodetic devices using Android or iOS gadgets. 70% less software malfunctions 90% reduction of regressive issues 50% lower maintenance costs The Client An industry leader in measurement and survey information technologies worldwide. The company is part of an outstanding global provider of information technology solutions that drive productivity and quality across geospatial and industrial landscapes. Our client operates in an industry where exceptional attention to detail and diligence in execution are essential. It is also is a firm believer that technological advances strongly enrich its capacity and potential for delivery. The Solution Our client’s team has always believed in the importance of innovation and continuous development. Occupying a leading spot in a challenging industry, they are strongly focused on delivering continuous quality improvements. This was of primary importance for the project in which they chose Scalefocus as a trusted partner for the development of a user-friendly mobile solution to manage portable industrial geodetic devices using Android or iOS gadgets. The new platform would allow users to create virtual professional rooms, i.e. to visually depict how a room would look like. It would do so via enabling the creation of building plans by sketching, recording, capturing and measuring a photo of an actual room. The customer also required that the app should allow the creation of a heatmap of the venue. The specificity of the company’s expertise demanded remarkable meticulousness. After the successful collaboration, a variety of useful features were implemented on both versions of the platform: for iOS and for Android. It supports the capture of images and the addition of measurements to them via the Disto Devices (easy-to-use laser measurement tools). Precise sketches with real estimation as well as an intuitive sketch workflow have been created. Apart from the subscription-based in-app purchases, data could be shared with others via email or cloud. The platform also: Stores and manages work data; Manages Disto devices and their updates; Connects Disto devices to mobile via Bluetooth or WiFi. Results An easy-to-use platform has been created for managing Disto devices using an Android or iOS mobile phone. Users have been given the ability to further extend their knowledge about the device’s specification and manual, supported by a help video, current Bluetooth connection, etc. There is a simple way to connect the Disto device to a mobile phone via Bluetooth or WiFi and update the firmware of the Disto X3, X4, and Disto Transit. Additionally, there are: More than 5 different ways to take highly precise measurements; User-friendly interface to create complex geodetic diagrams; Exports to various formats: JPG, PDF, DXF, etc. for an even easier workflow management. Technologies used: Android Tech Stack: Xamarin Android, Xamarin iOS, MVVM, XML, JSON, GitLab, Jenkins, Hockeyapp SDK, Bluetooth communication, WiFi communication, Visual Studio, Integration with native code(C/C++), Android and iOS native library binding iOS Tech Stack: Xamarin Android, Xamarin iOS, MVVM, XML, JSON, GitLab, Jenkins, Hockeyapp SDK, Bluetooth communication, WiFi communication, Visual Studio, Integration with native code(C/C++), Android and iOS native library binding Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Technology Strategy Agria Embraces Innovation with SAP S/4HANA Single Tenant Edition Read more Technology Strategy Creating a Native Virtual Assistant App for a European Lottery Read more Technology Strategy Increasing Operational Excellence in Hospitality with a Data Warehouse Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Next Level DevOps Maturity with Azure DevOps Server Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Home / Case Studies Anchor 1 Success Story Our client, a leader in personalized healthcare, pharmaceuticals and diagnostics, needed а technology partner who would migrate their heavily customized Team Management Foundation Server (TFS) to a next generation development management system. Scalefocus identified the required functionalities of the future system and created a roadmap for improving the organization’s DevOps maturity. Our team performed the migration to Azure DevOps Server resulting in a fully unified workflow, ultra-secure storage of information and a future-ready approach to code and software development management. Full control over update rollouts Enacted DevOps best practices Created a fully unified workflow The Client Our client is a biotech company specializing in pharmaceuticals and diagnostics to solve today’s healthcare’s challenges through innovation and targeted therapy for patients. A pioneer in the industry, the client is a leading provider of in vitro diagnostics and treatments across different disease areas, including oncology, neuroscience, immunology, ophthalmology and infectious diseases. Since it was founded over a century ago, the company has helped millions of people across the globe and has been at the forefront of cancer treatment and research for the last 50 years. Our client’s focus is on improving patients’ lives through science that provides better medicines and diagnostics. The Solution Our client needed a technology partner to guide a major transformation initiative—moving away from Microsoft’s Team Foundation Server (TFS) to a next-generation development management system. The client needed the ability to allow their people, their hardware and their process to work together without compromising effectiveness. The outdated approach TFS offered in terms of managing code and software development used a central depository and the client felt their business needs would be better met with a system that uses a distributed depository. Scalefocus proposed a phased migration approach to achieving the business goals the client had set out. The initial stage focused on setting up the migration’s priorities by determining environment readiness and identifying current gaps. Our team conducted extensive interviews with stakeholders across the entire organization which were followed by the delivery of a roadmap for transitioning to the new system and maximizing its benefits long term. Once our team had concluded the best system to transition to was Azure DevOps Server, the client’s management team was fully onboard, and we then executed the strategy we had mapped out. Due to the handling of large volumes of confidential medical information and based on the client’s budgetary requirements, our team decided to proceed with Azure DevOps Server as opposed to Azure DevOps Services. This ‘closed network’ implementation offered a level of security unrivalled by Microsoft’s cloud-based Azure DevOps. Since the essence of the client’s business required certain information to be stored onsite, Azure DevOps Server was the best choice. The migration allows for full control of how and where data can be accessed. Whenever the client decides they need to take full advantage of Azure DevOps Services, the transition will be easy and seamless—our team made sure the information stored in Azure DevOps Server is cloud-ready and it can be transferred at any time. Results Scalefocus delivered a detailed TFS migration and a DevOps roadmap on time and on budget. The client, who is biotech pioneer, was missing business opportunities due to the lack of DevOps practices. To amend that, we recommend the necessary tooling and automated processes coordinated with the migration strategy set of recommendations. The new Azure DevOps Server system helps the client with the organization of the work process and code management, as well as with quick and automated software deployment. Scalefocus stepped in as a technology partner who knows the steps required, the pitfalls and the tools that best match the needs of the client who now takes full advantage of tall that an advanced development management system like Azure DevOps offers. Up-to-date development management system implementing the current SDLC A fully unified workflow allowing faster software delivery and deployment Eliminated the need to synch data: Azure DevOps Server as the single source of truth Next level DevOps maturity that was non-existent in the client’s entire infrastructure Ability to create, share and consume useful code in the form of packages Full control over update rollouts and unrivalled levels of security Recommended broader DevOps best practices and organizational structure Defined per-program and cross-program metrics and reporting Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Healthcare & Life Science Building Resilience with Offshore Software Development Center Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Increasing Employee Engagement with Energy Market Insights Energy & Utilities Increasing Employee Engagement with Energy Market Insights Home / Case Studies Anchor 1 Success Story As part of our client’s digital transformation journey, we previously delivered a mobile application that achieved 100% ROI in a few months and turned into a valuable new sales channel. After its quick success and proven value for the end-users, we were chosen as a long-term strategic technology partner for the next stepping stone of the journey – the Market Insights application. The app provides employees with the latest developments in the energy markets. Real-time overview of the prices of all energy sources, financial figures of energy companies, news from the industry, and all information relevant to shareholders, investors, and analysts. 90% Employee Engagement Predictions Made on Realtime Data 1-Click Navigation for Crucial Insights The Client An international energy company that operates numerous power plants and leverages advanced technologies and innovations to manage large-scale power systems and infrastructure. The company sources oil, natural gas, and global commodities and trades electricity, emissions certificates, natural gas, LNG, and coal. They operate a sophisticated ecosystem of power plants and manage their own power infrastructure business. The Solution Our solution resulted in a simplified but yet powerful and elegant mobile app. The custom-built mobile solution was tailored to the industry-specific requirements and our client's business needs for fast access to reliable complex data. The seamless and straightforward, yet versatile UX provided market insights with one click – which led to more engaged employees who have powerful industry intelligence tool at their fingertips. The app quickly became an important part of the client's daily workflow, meetings, and even presentations. Some key features include: Complex interactive charts with filters and different comparison possibilities that allow users to combine data essential for them across various markets and commodities Real-time market reports and market prices per Country/Region/Hub allowing data mining to precise location providing the building blocks of any sound strategic decision Forecasts & Outlook Overview giving an assessment of energy demand and production, asset management, CO2 emissions, and other valuable data within a specific time-frame, combined with a forecasting feature that provides stakeholders with the ability to anticipate fluctuations in the energy market Daily press review IR Daily provides news and updates about the company, the competition and the industry, stock market information and up-to-date energy sources' prices. Push Notifications & Messaging functionalities with different categories of notifications – messages, upcoming industry or company events, market alerts, new content, industry reports and analysis. Audio & video podcasts supporting background playback, enabling employees to use their phones while remaining up to date with the latest insights from the industry and company Integration of all front-end app components with back-end Azure ones to orchestrate workflows Smart UX and widgets UI adjusts to usage, interests and needs of the different departments and users according to their digital behavior enriching the user experience Offline capabilities last online data is always available and fully functional when offline Results High employee engagement due to unique and feature-rich mobile application, creating entirely new user experience and empowering them with easy access to critical business data. Specific results include: 90% employee engagement through a simplified app, easy to use at any time anywhere 1 click navigation for crucial business insights Real-time data & alerts facilitating future industry predictions Seamless information flow – important information is distributed via messages and push notifications Offline capabilities – last online data always available and fully functional when offline Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Read more Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Home / Case Studies Anchor 1 Success Story A quickly growing market in Europe prompted our US-based client to pivot and expand its presence in the Old Continent. A Silicon Valley Salesforce innovator, its main workforce was based predominantly out of the US and India. To this end, Scalefocus stepped in as a nearshore development center and provided a team of experts ready to embrace the challenge. Our team delivered a low-code configurable solution that could be scaled up depending on the client’s needs. Shorter time-to-market Improved productivity Decrease in engineering costs The Client Our client is a global leader in the software as a service (SaaS) industry. The company offers a unique product portfolio that includes quote-to-cash and contract management solutions. More precisely, these are Configure-Price-Quote (CPQ), Contract Lifecycle Management (CLM), Document Generation, and Process Automation. These distinctive features add up to create a complete package that could transform any business and propel them into digitalization. Our client’s aim is to maintain and further develop its competitive edge in order to constantly achieve commercial excellence. The Solution Our client’s main challenge was to find ways to navigate through delivery roadblocks and to have reliable and scalable software solutions in order to meet the rising demand in Europe. For that reason, they needed to find a trusted nearshore partner who could readily take up the project and hit the ground running, offering prepared and skillful teams. After a brief training, we built out a Remote Delivery Center to service a variety of software development projects. We scaled their operations with four teams, each with specific technical know-how and expertise. More precisely, these teams were: developers, configuration engineers, solution architects, and a QA department. Having a strong presence and being actively involved across departments allowed us to track and control the whole software project cycle from start to finish. Our responsibilities included software implementation in which software engineers set up out-of-the-box functionalities. Developers worked over customizations. In order to successfully handle our client’s operations, our team was involved in the development of functionalities for the specific products: Configure-Price-Quote (CPQ) and Contract Lifecycle Management (CLM). CPQ is an automated sales tool that allows a business to handle and manage offers sent to clients. CPQ applications often work together with CLM applications. Seen as the next step of the cycle, CLM automates contract processes and streamlines them to a specific client, product, region etc. Working on a project in which the client entrusted us their software allowed us to expand our scope and take care of every detail along the development life cycle. More specifically, we were able to use a number of technologies like CPQ & CLM configuration, Apex customizations, Salesforce Lightning & Aura frameworks, Visualforce pages, Data integrations, Salesforce declarative development, Salesforce Administration, and more. A great amount of attention was given to the development of the CPQ product. Our team worked on the creation of Pricing Engine software that provides fast and accurate pricing to make sure margins and profits are optimized. The solution architect’s department was focused on the application architecture, and our QA experts performed complex tests to make sure there would be no issues throughout the process. In addition, our team devoted time and effort to enhance X-Author – an award-winning connector between Microsoft Excel and our client’s CLM or CPQ applications. That way, data could be automatically transferred from one software to another in a hassle-free and convenient manner. Thousands of records could be moved at any time, alleviating the workload from administrators, and also making the end user’s journey easier. In addition to this project, our team was also involved in software development, solution and technical architecture, configuration, and QA for a large Dutch manufacturer of technical equipment. For this second project, Bulgaria acted as one of the main delivery centers. We provided solutions for quoting, product configuration, pricing, ordering, and integrations. Additionally, among other developments, we improved the product record and the catalogue structure. Our team successfully handled the migration of one CRM, in this case Microsoft Dynamics, to another, Salesforce. Scalefocus was the preferred vendor for this migration based on our previous expertise and proved track record in delivering exceptionally smooth processes. Another important project for which our remote delivery center offered software solutions was for a leading Dutch online travel agency. Our Apttus/Conga certified team successfully implemented a Conga CLM solution, enhancing the platform's capabilities when handling user tasks. Last but not least, our RDC has also managed a project for a leading Nordic telecom provider. This was our client’s first project in Europe, and we started providing them with software development services since their very beginning. Results With our solid backing, the client received more than satisfactory results that allowed for quicker time-to-market, significantly improved productivity, and led to a considerable decrease in engineering costs. While the tasks were complex and challenging, a trusted RDC like Scalefocus came prepared and highly ambitious to drive growth and showcase a stellar performance. Key Benefits Results: Shorter project delivery times for existing and new business 10+ successful projects for various partners of our client Established Center of Excellence for Salesforce QTC and CLM with a team of certified professionals Decrease in engineering costs due to streamlined process and delivery Improved productivity due to reliable enablement of process, staff planning, retention planning and capacity building Technologies used: Apex Development Salesforce declarative development Salesforce Administration CPQ/CLM/Billing configuration Visualforce pages Lightning and Aura Frameworks CPQ pricing configuration CPQ catalogue configuration Template administration Conga Composer configuration Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Banking, Financial Services & Insurance Changing the World, One Socially Conscious Banking App at a Time Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Model Orchestration Platform for Improved Cross-Team Collaboration Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Home / Case Studies Anchor 1 Success Story Our client faced multiple business challenges, with distributed teams operating in a disconnected digital and data environment, following suboptimal internal processes, and little or no cross-team resource interchangeability. Severe bottlenecks in developing crucial simulations, statistical, and machine learning models, led to increased resource management overhead and longer time-to-market. We rolled out a solution that turned into a centralized platform for all teams, offering them model orchestration, management, monitoring, and ease of deployment in a consistent way. The Model Orchestration platform provided a standard set of tools that are reusable, scalable, and fault-tolerant. Its implementation improved productivity, collaboration and enabled faster iteration of ideas to production. 80% Reduction of Model Crashes 40% Quicker Diagnosis of Root-Causes 24% Decrease in Model Execution Times The Client An international energy company that operates numerous power plants and leverages advanced technologies and innovations to manage large-scale power systems and infrastructure. The company sources oil, natural gas, and global commodities and trades electricity, emissions certificates, natural gas, LNG, and coal. They operate a sophisticated ecosystem of power plants and manage their own power infrastructure business. The Solution In order to modernize and harmonize our client’s modelling setup, we took a two-pronged approach. First, we consulted and advised their internal teams on best practices for software development and governance. As a second step, we designed and implemented a modelling platform, which would be used across different departments, serving various use cases, each with its own technical and functional requirements. I. Process consultancy We began by performing a detailed analysis of our client’s needs and workflows when developing, orchestrating and collaborating on different models. We proceeded to create a comprehensive gap analysis, which outlined our findings and suggested improvements. We implemented several CI/CD pipelines following industry standards and best practices, which allowed the in-house engineers to collaborate in model creation and efficiently utilize the Modelling Platform’s capabilities. As a result we: Harmonized the technological stack and tools used by teams across departments; Implemented a proper Gitflow for version control; Set up centralized Azure DevOps pipelines for building, testing and dockerizing models; Set up a central Container Registry for image distribution. II. Modelling platform To enhance the cross-team collaboration, we implemented a central modelling platform to be used as an orchestration, execution, and monitoring tool, tailored to satisfy all current use cases. The platform is based on Azure technologies and allows for the deployment, orchestration, monitoring, and debugging of various models with different technical and functional requirements. It is designed with extensibility in mind, so it can be easily adapted whenever new requirements and use cases surface in the future. Results As a result, our client’s internal collaboration was significantly improved, inter-department projects were vastly facilitated and overall model quality was enhanced. Unlocked business value: 80% reduction of model crashes. Improved model stability & IT infrastructure; 40% quicker diagnosis of root-causes; 24% decrease in average model execution times; Faster Time-to-Market. Model deployment/release timelines reduced from avg of 1-2 hours to 10 min; Robust processes and collaboration. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Faster Early Cancer Diagnostics through Hardware Automation Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Home / Case Studies Anchor 1 Success Story Curing cancer is undoubtedly one of the biggest challenges of the 21st century. New approaches are slowly getting us closer to a future where cancer can become a curable disease, and at Scalefocus we are proud to do our part in this battle. We helped our client, a global biotech company, develop and implement innovative technology solutions and automate their breast cancer diagnostics workflow. This process leads to a proper treatment of affected patients as early as possible and eventually will help reduce women's mortality rate worldwide. Increased productivity with custom made hardware and software Automated cancer diagnostics machine workflow Reduced cost and time for product development The Client Our client is one of the largest biotech companies globally, fighting diseases on many fronts like oncology, immunology, infectious diseases, ophthalmology, and diseases of the central nervous system. Focused on advancing science to improve the world's health and pioneer in pharmaceuticals and diagnostics, their global strategy aims to fit the proper treatment to each patient through technology. World leader in in vitro diagnostics, diabetes management, and tissue-based cancer diagnostics, the company aims to improve patient access to medical innovations worldwide. The Solution One of our client’s products allows for early diagnosis of breast cancer through tissue diagnostics. As part of the existing process, our client processed samples in 5 steps, one of which still involved manual interaction. This was not ideal as manual methods for sample processing can be time-consuming and can impact decision-making time to determine patient therapy, increasing the chances for inconsistent results and human error. To remove the manual steps from the process, our client needed an experienced adviser to consult them on the necessary hardware platform to be used and then implement the whole software architecture based on the chosen hardware. The initial hardware used to automate this step in the workflow had the size of a big fridge, while our client wanted it reduced to the size of a personal computer. What were the requirements for the hardware? In the current workflow for tissue diagnosis, this machine stands in between the automated processes for breast cancer diagnosis. The only manual steps left were the ones where the sample is applied on a glass microscope slide. The patient's cells are collected and suspended in a fixative in vial. The needed hardware had to be able to automatically open the sample cap, filter the cells out and then apply the proper pressure to stamp them in a monolayer on a microscope slide, dry it and send it for staining and analysis. We collaborated with the client's team and external teams responsible for developing the hardware. Our teams built several MVPs using different technological stacks. They consulted the client at every step of the process, advising them of the pros and cons of the suggested technologies and verifying and testing their productivity and performance. We suggested the latest generation single-board computer as the base of the hardware platform, best suited for the problem we were trying to solve. Scalefocus developed and implemented the whole software architecture that navigates the machine based on the suggested and approved hardware. Throughout the initial phase, we used various tech stacks to achieve optimal results. Initially, development started on QT, but later we advised our client that .NET would be better suited, as most of their applications were already developed on .NET. This allowed for reusability of a lot of components that were already developed, saving significant time and resources. The deep and various expertise of the Scalefocus team members was essential for the success of the project. Our engineers with rich experience in IoT and electronics consulted the client on choosing the right hardware platform. Our cybersecurity experts helped harden the platform's security while our software developers built the whole front and back-end for the tailored solution. For the first time in the company's history, software and hardware were developed simultaneously, thanks to the extended R&D capabilities that Scalefocus provided. We convinced the client to use the right combination of an embedded platform with embedded Linux. That was a significant change for a company using mainly .NET and machines running on Windows. The outsourced development center significantly improved the cooperation between our client's R&D teams and and helped to ensure better efficiency of the development processes. Results Through this project, the Scalefocus team had the opportunity to make a direct contribution to the fight against cancer – a socially significant problem that affects a vast number of patients around the world every year. In the process of software development, our colleagues worked side by side with the client's team and external vendors. This presented an excellent opportunity for knowledge sharing and exchange of experience directly with the client. The introduced innovation makes the whole research process more consistent and allows users to focus on more substantial work, while machines and software automate the repetitive steps. The project is now in its semi-automation phase. After its completion, it is expected to bring significant time savings. When it comes to health and life, time is of the essence Business benefits: Automated machine workflow for cancer diagnostics Reduced cost and time for product development Increased productivity with custom hardware and software Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Healthcare & Life Science Building Resilience with Offshore Software Development Center Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. 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