Search Results

Changing the World, One Socially Conscious Banking App at a Time Banking, Financial Services & Insurance Changing the World, One Socially Conscious Banking App at a Time Home / Case Studies Anchor 1 Success Story Spiral Bank, a US FinTech, needed a technology partner who would raise up to the challenge of developing a native iOS application within an aggressive deadline, guaranteeing impeccable UX and top functionalities specific to their market niche - encouraging users to donate to different charities through their personal banking app. Scalefocus developed a secure, easy-to-use solution combining financial services with opportunities to support social and environmental causes combined with an impressive array of features. We brought Spiral Bank’s idea from inception to launch and navigated their technology choices through the competitive world of FinTech. World-class security with military-grade encryption Scalable AWS solution to handle growth Native iOS application built from scratch The Client To be a true disruptor, Spiral Bank, a US FinTech startup, decided to solve the product-market fit challenge in a way that not only meets their target users’ needs but goes a step further by making a change in society. Their core belief is that the future belongs to socially conscious brands that care about giving back as they do about generating profits. The founding goal behind the FinTech is to provide the first digital solution that seamlessly combines personal banking and charitable giving by linking givers with charity and non-profit organizations. Users can support different causes with one-time or recurring donations of as little as $5 while earning rewards and monthly cash bonuses on their deposits. The Solution On their journey to pioneering ethical banking, Spiral Bank needed a technology partner with deep FinTech expertise who would develop their iOS application - a new ecosystem solution for connecting givers and 1.5 million non-profit businesses. The startup partnered with Scalefocus and tasked us with developing their business idea, leading it from inception to market while navigating them in choosing the best technology stack. The final result had to be a scalable solution to handle growth and make them a frontrunner in the world of mobile banking. Based on information from Spiral Bank’s team about the target user, we knew that our primary persona was a tech-savvy young adult with an iPhone and an income that allows them to set aside a certain amount for charity. This meant they were after a simple yet catchy design that was not overly playful in look and feel, or too basic in functionality. We based our approach on the premise that most people would like to contribute to a cause, but don't get opportunities to do it easily, hence the need for one-click actions and architecture that would support them. Our team built a Proof of Concept (PoC) detailing the need for the development of a native mobile application as opposed to a hybrid one to best answer the business needs. Design with a hybrid UI would ultimately mean non-essential elements, misplaced features and a less-than-intuitive UX overall. Our experts concluded it was imperative that the app was native to ensure consistency with the client’s idea for interactive elements and effortless navigation. We executed each step -architecture design, user testing, launch and post-launch, against specific deadlines and followed detailed requirements coming from the Spiral Banks’s internal UX specialists. We took into consideration Human Interface Guidelines (HIG) - Apple’s design guidelines for consumer products - and made sure every design decision coming from the company’s in-house team was in alignment with all recommendations. Scalefocus involvement in the project was focused on: Backend architecture and design, DevOps and process optimization Digital and physical card options via third party integration Automatic daily top-up option to refill the cards to a set level Digital checking and savings accounts via third party integration Meticulous transaction history and expense tracker option User-friendly homepage with an infinite scroll and newsfeed-like look Instant outgoing and incoming money transfer notifications Follow and share options of charity organizations and NGOs’ content Robust API security based on intelligent backend algorithms Results Since the Covid-19 crisis practically eliminated in-person events and fundraisers, the client’s banking app had to make donating easier and safer in the context of the pandemic and beyond. The Scalefocus team developed an application combining financial services with opportunities to support social and environmental causes by tapping into users’ philanthropic side. The native iOS banking app matches users’ donations made for organizations dealing with climate restoration, cancer research, human rights, poverty relief, accessible education, gun control, cultural heritage and many different causes. There are no fees for active accounts, no minimum balance required and no hidden fees. Donations are done through a reward system characterized by full transparency: charities provide users with images and video recordings of what their funds have been used for. To make sure that Spiral Bank can take maximum advantage of their unique vision, the Scalefocus team set up continuous integration processes so their incredible growth potential can be fully realized over time. Deliverables: Native iOS application built from scratch after developing a PoC Scalable AWS solution to handle unlimited growth and changing business needs World-class security with military-grade encryption Seamless KYC and third-party payment provider integrations Mobile check deposit, monthly bill payment, and end-of-year tax report Continuous integration processes allowing easy addition of new functionalities Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

We help companies tap into the unrealized potential of their existing Salesforce CRM and leverage all of the latest system functionalities and processes for greater ROI on their IT operations. Anchor 1 Salesforce: Unleash the Full Power Of Your Data Reinvent your Salesforce operations and tap into the power you already have with an implementation tailored to your business needs Common Challenges Full Benefits Why Scalefocus Our Services Get in Touch Salesforce is probably the most powerful platform in the IT universe. Its cloud capabilities and business power extend well beyond its CRM origin and can accommodate and optimize virtually any business process, but… Salesforce is only as powerful as its implementation It is often handicapped from the beginning or the business has outgrown its original functionality, and the platform may not be optimized for how you want to run things today. If you experience some of these challenges, maybe it’s time to take your business software to the next level – reinvent your operational processes and create even more meaningful customer experiences. Common challenges with the Salesforce implementation Fragmented business operations and business practices across units System connectivity issues and integration silos Organizational and permission structure changes Mergers and acquisitions require more parties, integrated with your internal CRM Challenging & complex business models need to be implemented in the service application Limited visibility and a growing need for data-driven decisions Evolving Product catalog and business rules complexity Lower user adoption hinders operational excellence and the adoption of best practices Get the full benefits of Salesforce – with the right implementation partner Salesforce offers countless opportunities for automation and expanding functionality to streamline processes, improve compliance and lead to significant cost reductions. Scalefocus helps companies tap into the unrealized potential of their existing Salesforce operations, leverage all of the latest system functionalities, streamline processes and maximize their IT investment. Common Challenges Full Benefits Optimize your Sales processes and scale your business with Scalefocus Analyzing current processes and Salesforce implementations Consultancy and implementation of new features and Salesforce-based solutions Capturing new business requirements and conversion into understandable solution designs Training and consulting on user adoption strategies Business strategy and roadmap to successful Salesforce implementation Introduction or upgrade process automation to free up platform capacity for better performance Implementing new processes and workflows MuleSoft API system integration and delivery We are experts in optimizing Sales processes and Sales Ops to nurture data-driven decisions, completely covering the Quote-to-Cash cycle with powerful document management and CPQ solutions. A Successful Salesforce optimization can lead to: 42% better contract accuracy and speed improvement 38% increase in Quote delivery times 51% higher Quote accuracy 30% increase in closed deals Why Scalefocus Official Salesforce partner 40 certified experts with various industries expertise Industry domain knowledge in Software and Platforms, Healthcare, Manufacturing, and B2B sales Solid understanding of business processes and best practices Experts in Quote-to-Cash, CPQ, and document management Why Scalefocus Scalefocus Services What’s the sign-on bonus amount? If you’re an experienced Software Engineer in Java, .Net or Front- end technologies and show your skills to our team, you’re going to receive a bonus for joining us by 30th of September 2021 for the amount of up to 4000 euro gross depending on your Seniority. Can I get a sign on bonus if I’ve accepted the offer after the end of the campaign? Currently not. Can I get a sign on bonus if I’ve accepted the offer and I don’t start before 30.09.2021? No. Is the sign-on bonus eligibility linked with applying via the digital campaign? No, all future Scalefocus employees who've accepted an offer in the duration of the campaign are eligible for the Sign-on Bonus. Will my friend who referred me to this position with Scalefocus get a Referal bonus if they refer me in the period of the campaign? The Scalefocus employee will get the RAF bonus as per the RAF program policies. The Sign-on Bonus is paid to the new employee only. Find out how we can help you optimize your Salesforce operations and integrate them with other solutions while focusing on what you do best: growing your business. Our Services Remote Delivery Center for Global Leader in Quote-to-Cash Find out how our Remote Delivery Center developed a low-code configurable solution that could easily scale up, depending on the business needs of a global leader in the quote-to-cash solutions. Read case study Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Creating a Native Virtual Assistant App for a European Lottery Technology Strategy Creating a Native Virtual Assistant App for a European Lottery Home / Case Studies Anchor 1 Success Story To create an omni-channel experience for an established European betting and gaming organization, Scalefocus developed a virtual assistant application and facilitated growth amid the Covid-19 crisis. The newly launched native iOS and Android apps helped the lottery maximize revenue by reaching more players and by providing an increased brand exposure through impeccable UX. Elimination of Online Retail Boundaries 600,000 Monthly Active Users 2.7 Million Ticket Scans The Client Our client is a European National Lottery, established in the first half of the twentieth century and is among the oldest and most popular gaming and betting organizations across the continent. Apart from lotteries, games and contests, its focus includes preserving cultural heritage and creating awareness on the importance of responsible gaming. Thanks to the consistent number of players and their committed engagement, each year the National Lottery reinvests over €320 million in society through different charity, scientific and social initiatives. The Solution As part of their strategy to digitalize and reach more users by creating an omnichannel experience, our client conducted a rigorous eighteen-month three-stage tender procedure. Scalefocus’s mobile development expertise, evidenced by our Google Developers Certified Agency status, played a key role and we were selected as their technology partner among twenty international companies. Starting a five-year collaboration, the Scalefocus team and the National Lottery worked on fully transforming the legacy mobile solution, which had very limited capabilities focused mainly on checking game results and was inefficient in driving additional revenue. We set out to develop native Android and iOS mobile apps that would serve as a virtual personal assistant to all retail users and, as legislation evolves, go a step further to target online players. The Lottery’s ultimate goal was to increase profits by engaging current users more actively and by reaching new players. To this end, they had to provide: 24/7 access: the ability to play anytime, anywhere easy-to-use, interactive and enjoyable user experience regular and personalized game alerts fully customizable digital play slips From the start Scalefocus and the National Lottery established a culture of trust and open communication. We conducted bi-weekly workshop and feedback sessions in complete synchronization with the business case requirements. To create the ultimate virtual player assistant, our team worked on transforming the legacy solution, which was characterized by subpar user experience, poor app store rating and a high number of crashes. We deployed native Android and iOS mobile apps with flawless UX and integrated them in the company’s ecosystem. Our meticulously tailored development approach featured multiple exit points as well as daily alignment and management of other vendors to ensure the highest product quality. We conducted frequent internal and external user testing and modified features in accordance with user feedback. Along the progress of the project we performed in-depth research and generated customized solutions for each new objective. Within months after handover, we achieved over 20% improvement of the lifetime store rating and decreased the number of crashes exponentially. As 2020 faced people and business alike with one of the biggest health crises in history—the Covid-19 pandemic, Scalefocus and the National Lottery had extensive discussions and implemented readjustments to functionalities that would have required players to go to retail outlets. These were put on hold and quickly transformed to avoid clusters of people. The global crisis impacted the way we plan future releases and will continue to shape how we design functionalities in the future. Key features Omni-channel login and registration POS locator through Google Maps and Places integration Multiple-platform release of the new Viking Lotto game in just 2 weeks Successful launch of a virtual bet slips creation tool Designed with secure multi-factor authentication method A high percentage of real-time manageable content via the custom Management System Local database and caching enabling top performance and fully functional offline mode Smooth UX with complex animations and detailed onboarding information Very high unit tests coverage and automated UI tests Results The newly developed native apps are the ultimate virtual assistant to all players. They allow easy 24/7 access, serve as a communication channel, provide tailored assistance and enable the Lottery to dynamically promote its content. Along this journey to complete digitalization and increased player engagement, Scalefocus and the National Lottery blurred online-retail boundaries empowering users to make the most of their favorite games as smoothly as possible. Since a number of its partners were deemed essential services during the lockdown, including press distributors, food stores and gas stations, the National Lottery continued its work in full mode in line with all anti-epidemic measures. Apart from minimizing the need for players’ retail presence, the Scalefocus team’s mobile and cross-industry expertise contributed for the all-time high increase in the Lottery’s sales through the app. By adapting to the changing times and putting in place necessary adjustments to ensure the safety of their players, the National Lottery maintained excellent business results and its revenue surpassed €1,5 billion, making 2020 its most successful year to date. Value added €6.9 million generated through the app in a month surpassing pre-handover’s annual total 4.5-star Google Play and 4.9 App Store rating as opposed to 3.7 at handover 600,000 monthly active Android and iOS users 2.7 million ticket scans performed in just one month 100% crash-free users for all builds on iOS over 99% crash-free users for all builds on Android Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Technology Strategy Mobile Solution for Geospatial Activities Read more Technology Strategy Agria Embraces Innovation with SAP S/4HANA Single Tenant Edition Read more Technology Strategy Increasing Operational Excellence in Hospitality with a Data Warehouse Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Creating a Self-Care App for a Global Telco Provider Telecom & Media Creating a Self-Care App for a Global Telco Provider Home / Case Studies Anchor 1 Success Story Our client, part of a multinational telco corporation, needed to rapidly ramp up engineering resources and business-critical expertise to upgrade their existing native B2C self-care mobile application portal. We built a user portal where customers can pay their bills, recharge their vouchers, manage invoices, check monthly data usage, and manage a plethora of additional services. Reliable payment process Fully digitalized customer journey Faster time-to-market The Client Our client has the largest mobile network in Bulgaria that brings technology and connectivity in one place. The company is a part of a technology communications conglomerate that connects over 3 million customers to people, devices, and businesses. During its 20+ years in the Bulgarian market, the company has established an excellent track record as a wireless pioneer, launching Bulgaria's first commercial 4G network, the first VoLTE service, and paving the road for the local 5G network's development. The Solution The greatest challenge for the transformation of the B2C native mobile apps was to upgrade and expand the functionalities of the self-care mobile application portal of the client, which is used by a large number of people, without interrupting the service. Our team delivered integration with numerous subsystems, work patterns, and rules and redesigned existing components, turning the portal into a new focal point for customer interaction. We went through a total redesign of the whole native mobile app, migrated it to new and modern architecture and technologies, and developed new features and functionalities in parallel. The process started with investing significant time and effort in analyzing the current state of the application and planning the roadmap for technology migration and further developments. The Scalefocus team adapted the native mobile application to run on Android versions 6 to 12, and the iOS application supports version 12.1 upwards. Both applications run smoothly on mobile phones and tablets since the design is scalable and adaptable to various screen sizes. Both versions of the application applied the modern and widely used MVVM design pattern for mobile apps, although initially based on MVC (Model-View-Controller). This is getting changed, and the Scalefocus team is on a path to transform the whole application and apply the MVVM design pattern as it is the preferred way of development for state-of-the-art mobile applications. The Android architecture contains one activity, and each screen is split into fragments. The business logic is inside each fragment, and each screen executes the calls to the backend to fetch data. Scalefocus developed all the new features on Kotlin. The legacy Java code was migrated to Kotlin step by step in order to guarantee that users were not affected. For the iOS version, the language chosen for implementation is Swift, and the current development supports the most recent version of Swift (5+), which comes with all-new features. iOS follows a similar architecture path to Android. Due to the nature of the self-care app, it provides access to multiple types of information from various client back-end systems. We combined all communication streams to the different back-ends into one central service as a single gateway to combat this challenge. The solution ensures easy extensibility, maintainability, and high security. The communication between the customer devices and the gateway happens securely via HTTPS by exchanging JSON objects with information about the service that will be accessed, the operation to be executed, and the endpoint hit. A 3-layered authorization ensures the security of each separate request to the gateway service: Basic authentication Device verification Access and refresh token provisioned on initial authentication Since the application provides a payment method by using the device's NFC ability, even higher security is desired. The Scalefocus team has integrated several payment gateways, for which we have introduced SSL (Secure Socket Layer) pinning. As the application was developed for a particular MSP (Mobile Service Provider), it is mandatory for each user to possess a valid mobile number provided by the MSP when signing a contract. User account creation is initiated together with the contract signing. The activation of the user account happens upon app installation and initial password setup. There is also a 2-Factor-authentication triggered as soon as the account is created. The user receives a verification code via SMS, ensuring the phone number is accessible and valid. Since the account creation and authentication happens on the client web page represented in a WebView, the application receives in response access and refresh tokens, which get stored securely and are further used for calls to the back-end via the Gateway Service. No login data is stored in the library. It is persisted in the application. In both applications, tokens are saved in secured and encrypted containers. To prevent re-login on the reopening of the application, tokens are only used for API requests and are checked every time if they are valid. If they have expired, a new token pair is regenerated and stored This process happens in the background, so there are no required actions for end-users. In terms of communication between the mobile app and the back-end, the app uses asynchronous REST API requests via JSON formatted requests/responses. They get decoded as specific models and used inside the application wherever needed. Scalefocus also has been delivering an end-to-end digital transformation of all the end-user-facing portals of the client, including not only the self-care mobile apps but also the web B2B and B2C portals. Our client went through major rebranding process, where we helped with the rebranding of the end-user-facing portals (mobile apps and web), delivering strategic and critical for the users functionalities and changes within fixed strict deadlines, impacting the new branding of the company and all related marketing initiatives. Results Scalefocus refactored, adapted, and expanded the existing system, adding new features and integrating them into the client's network. We set up the required infrastructure to accelerate production and established development procedures and best practices, elevating the quality of the entire development process. The self-care portal we built and integrated supports our client in providing top-notch customer service and functionalities. Fully digitalized customer journey – through an integrated omnichannel solution Faster time-to-market for client’s business requests Accurate usage tracking of the app, backed up by the latest technology Reliable payment process State of the art design which enables easier and faster operation 24x7 support of infrastructure and software Tech Stack Java 8, Oracle DB, Tomcat server, Apache Ant, Jaspersoft, Nginx, Varnish, Jenkins Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Telecom & Media Premium Video App Development Read more Telecom & Media Doubling Productivity with Offshore Software Development Center Read more Telecom & Media How a Scandinavian Tech Company Boosts Growth with NDC in Bulgaria Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Anchor 1 Reinventing Fintech Through Custom Software Development Contact Us Download whitepaper Visit us at Money 20/20 Europe, 7-9 June, Amsterdam; Booth #G152 If you happen to be in town, we would like to meet you in person and chat about how we can help you innovate and meet the challenges of tomorrow. Book a meeting Every business is a technological business. At Scalefocus we make it our business to know the finance sector in and out and help organizations with their technology-related challenges. Outdated capabilities and high maintenance costs The accumulation of technical debt is a threat that can’t be ignored. Trying to move forward on an aging core results in system slowdowns, crashes, slow time to market and wasted money. Lack of integration across numerous IT The different applications your organization relies on to run operations and stay organized need to talk to each other and if these stand-alone systems can’t do that, you’re wasting valuable resources. Poor data quality and ineffective decision making Poor data quality slows down processes and results in long manual hours fixing problems. It causes lack of productivity, efficiency and accuracy affecting negatively both business results and your reputation. Severe competition from FinTech players Technology-native competitors develop new products faster and more efficiently because they aren’t held back by legacy technology. Established organizations fall behind easily if they fail to innovate. Heavy compliance and security requirements Cyberattacks are the fastest way to lose customers’ trust yet being compliant does not mean you are secure. By going beyond the security minimum, you will protect customer data and ensure compliance. Poor customer experience Poor customer experience costs financial institutions millions in revenue per year. Slow onboarding, lengthy procedures for opening an account, inefficient handling of client data all need to be addressed. Financial institutions need to leverage the technological revolution in the sector, read our whitepaper to find out how. Download now whitepapers How Partnering With Scalefocus Will Benefit Your Organization? System modernization We redesign and migrate existing applications with zero downtime to the suitable cloud-based IT infrastructure. Our architects can perform cloud-native, serverless and containerized app refactoring. We rearchitect your monolith applications into a modern microservices-based solution that can scale to millions of transactions and users. Benefits: lower TCO, ability to speed and scale the apps, improved security and efficiency, minimized risks. Applications integration We help financial institutions integrate their existing applications regardless of whether they are in the cloud or on-prem via building a comprehensive integration strategy based on using enterprise integration platforms and API management technologies. Our experts analyze the current IT landscape and define a reference architecture. Benefits: speed, scalability, enablement of new products, services and business models. Data, Advanced Analytics and AI We build a holistic data strategy to optimize how you gather, store and process data and develop comprehensive Datawarehouse & Business Intelligence solutions based on leading software solutions such as Power BI, IBM Cognos Analytics, Netezza, SAP Analytics Cloud, Salesforce and others. Benefits: data driven decisions in terms of business, products and risk. Security & Application Continuity We offer security audits and penetration tests to help financial organizations ensure their systems are safe. Through the Application Continuity Center , you delegate IT operations to our 24/7 application monitoring specialists and our CyberSecurity Risk Manager provides live monitoring and proactive alerting of your cybersecurity landscape. Benefits: business insights, visibility and predictability of cybersecurity risks. Custom Application Development We deliver low maintenance, highly configurable and future proof web and mobile solutions. Our agile development process ensures continuous delivery and open feedback loops. We run an internal innovation program where our talented engineers submit innovation proposals to solve client problems. Benefits: accurate decision-making, enhanced business value, stable growth of the customer base. Our Work Finance & Banking Changing the World, One Socially Conscious Banking App at a Time Read more Finance & Banking Disrupting the FinTech Industry with a Mobile Solution Read more Finance & Banking Continuous Security Posture Assessment of a Leading Fintech Company Read more Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today

Managed Services Home / How We Engage Anchor 1 In a world, where new technology trends are being introduced each day, it is crucial to have a partner, who can easily grasp their benefits and implement them in your business. Scalefocus is here to stand by your side and help you advance by leveraging top-notch technology. Our Managed Services help you optimize and effectively manage your traditional IT environment to quickly adapt to changes. Our Approach Development & Implementation Creating and managing solutions and projects from scratch is the most complex relationship model we operate under. Our managed services for complete solution development and project implementation span across the entire software life cycle, you need to be built or taken-over. Dedicated Excellence Teams Our team of experienced IT professionals, are fully dedicated to the goals of your projects and organization, and work under the supervision of your technical team leads and project managers. Our engineers are fully responsible for keeping your systems up-to-date with all regulations and technology trends in check. By taking advantage of our Managed Services, you will be able to bring the following key benefits to your organization: Reduce, control and accurately predict your operational costs better Minimize labor costs associated with training and onboarding new IT staff Rely on compliance and enhanced security Focus on your core business activities Quickly implement new and advanced technological features Level the playing field with your competitors Benefit from immediate expert-level support Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Software Architecture Lay the foundations for successful digital transformation Home / Strategy & Advisory Anchor 1 It’s no news that enterprise software architecture requires continuous maintenance and improvement. Some common challenges businesses experience include expensive legacy architecture maintenance, architectural technical debt, fast adaption to emerging technologies, and employing a new mindset towards cloud migration. Scalefocus uses a holistic approach in addressing the needs of a robust and modern enterprise through legacy system modernization, development process optimization, custom integrations, and cloud-native architecture solutions. Capabilities Legacy System Modernization We will start off with a technology assessment, perform a value analysis, and create a future state roadmap that ensures a smooth transition. DevOps Process Optimizations DevOps processes can be costly and inefficient when not tied correctly with the underlying system architecture. We lower development cost and delivery time by defining and technologically backing development processes optimized to the architecture they reside in. Custom Integrations Scalefocus is specialized in complex integration scenarios in heterogeneous environments and deliver robust, easy to maintain solutions. We are experienced with a variety of proprietary platforms as well as standardized and open solutions. Cloud-Native Architecture Solutions Scalefocus offers cloud-native solutions ranging from IaaS, PaaS to SaaS. We cover them entirely, starting from code-defined infrastructure to cloud-native development with automated deployments to elastically scalable environments, finishing with proactive health monitoring and operational support. Scalefocus is a technology-agnostic solutions provider experienced with a wide range of tools, systems, and platforms. We are not bound to specific technology vendors and pick the optimal solution for a particular problem without bias We range from cost-efficient open-source frameworks to complex proprietary enterprise platforms to meet different technological and financial frames We deliver on-premise, hybrid, and cloud-native solutions, also supporting re-structuring and migrating existing solutions between infrastructures We go full circle (from analysis, through conceptual prototypes to robust production systems and operational support) Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Banking, Financial Services & Insurance Read more Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Telecom & Media Read more Premium Video App Development Technology Strategy Read more Mobile Solution for Geospatial Activities Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Private Cloud-Based Application Development Healthcare & Life Science Private Cloud-Based Application Development Home / Case Studies Anchor 1 Success Story The clinical solutions provider managed to replace all of their monolithic solutions in a single cloud-based microservice platform divided by business domains. This decreased the time to market by double, decreased costs and allowed for greater control and visibility of quality through a CI pipeline. The application could also be easily changed to fit new products, without the need for any development. 15 000 Automated QA Tests 40% Cost Decrease Effective Services Distribution The Client Our client is one of the biggest clinical solutions providers offering high-quality, safe and affordable care. Their platform delivers significant cost-of-care savings across an expanding set of clinical domains, including rehab, radiology, cardiology, oncology, specialty drugs, sleep medicine, musculoskeletal care, and genetic testing. Serving more than 50 million members, the company promotes optimal care through use of evidence-based clinical guidelines and real-time decision support for both providers and their patients. The Solution Scalefocus was chosen as a reliable offshore partner, who can provide a team of experienced specialists to cover all of the above-mentioned areas. Together with one of our partners, we managed to build a sustainable Onshore-Offshore development team to carry on the entire transformation journey with quality, speed and cost-effectiveness. Using the onshore-offshore method allowed us to be engaged in the project 24/7, thus being available to the client at all times. The first major milestone in this project was successfully completed only four months after the official start of the partnership. The Scalefocus team delivered a fully functional software solution, namely a modernized platform on which our client can rapidly build and release products on the market twice as fast as they currently do, while simultaneously achieving cost savings of at least 40%. Two days after the delivery, we received a thank-you letter from our client. So far, our team has been an integral part of the transformation journey of our client, which is revolutionizing their IT landscape with the introduction of more than twenty-three new technologies. Results The result of this project had a tremendous impact on the core aspects of our client’s business as well as on its future development and growth. The newly optimized platform allowed us to: • Set up a CI pipeline for automatic quality checks • Build a QA automation framework with 15,000 business domain-driven tests • Build a configuration layer for fast and dynamic change of the application to reflect new products without the need for development • Create clear and functional documentation including training videos to help the new team easily grasp the application’s code • Reach a twice faster time to market of new products • Delivered new features to production in 2-week sprints • Replaced all client’s solutions with a single unified platform • Increased cost savings by 40% • Enabled services distribution to allow for seamless delivery to end-customers. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Doubling Productivity with Offshore Software Development Center Telecom & Media Doubling Productivity with Offshore Software Development Center Home / Case Studies Anchor 1 Success Story Our client was going through rapid business growth, which led to many new functional requirements and the need to further expand their existing IT landscape and infrastructure. Scalefocus established an offshore software development center that helped them bring down software development and QA costs, provided extended business-coverage outside of their working hours, and enabled the client to deliver critical business infrastructure with a doubled increase in productivity. 200% increase in productivity 50% reduction in testing resources 6x faster end-to-end deployment The Client One of the biggest North-American telecommunications providers focused on connecting its customers to the world through a best-in-class, seamless connectivity experience. The company has one of the most advanced hybrid fiber-coaxial networks in the region to accommodate customers’ changing technological needs. By combining its wireless footprint with the strength of its fiber network, the company provides telephone, Internet, television, and mobile services. The Solution The company was looking for a way to support its strategic growth and focus on demand-driven agility while keeping development costs low. The client needed to scale quickly and was eager to get started on the project as soon as possible to provide high-quality services in the Telco domain. They sought a reliable technology partner that would be able to cover all the risks. Someone who would provide support when they need to scale up quickly and reduce the size of the team, if required, without worries about HR processes, underutilized office space, and IT assets. An offshore development center can provide a unique feature of talented teams with a variety of skills. This was another challenge that the company wanted to solve as Telco is a very complex domain with its own rules and specifics. They wanted to gain access to people who are equally adept at the latest technologies and know the mechanics behind the telecommunication industry. With Scalefous well-developed and battle-tested engagement and governance models, the client knew that both offshore and local teams could run like a well-oiled machine that provides consistent delivery and quality of the services. The Scalefocus offshore development team managed to integrate successfully with the client's Enterprise Service Integration Team from the very beginning. The offshore Delivery Manager provided technical governance and workflow coordination to the Scalefocus team and joined technical delivery in critical problem-solving and architectural design. One of the main tasks the Scalefocus team faced was developing and enhancing the middleware layer for the client’s telco operations. The software layer between the operating system and the applications controls all landlines that provide telephony and internet and TV services to the end customers. Our team developed all middleware services, implemented through Oracle Service Bus, following the strict procedures and requirements of the client. We established a robust process where software developers, DevOps, and QAs utilized Scalefocus's best practices and tools to deliver services at high velocity: evolving and improving the middleware layer faster than the previous traditional software development process followed by the client. Our QA team performed all the needed testing – functional, regression testing, and low-key performance testing for every enhancement of the middleware layer. Our joint automation efforts with the local team reduced testing resources in half and brought down the regression testing hours from 240 to just one click. As a result of our successful partnership, we extended the team with additional experts who are now working on the wireless services of the client. They needed more developers with a niche technical knowledge – working with Sonic ESB, another powerful integration option requiring skill and expertise to unlock all of its flexibility. The right mixture of IT knowledge and specific industry expertise that Scalefocus provided helped the client to quickly extend their capabilities with a well-rounded team in line with their business priorities. As the offshore development center was located in another time zone, the client benefited from extended coverage outside business hours. The offshore team tested and deployed new services without significant risks for the business continuity. As work was done around the clock, the offshore team involvement led to a substantial increase in deployment productivity. Due to the extended support window, new end-to-end releases were now deployed six times faster than before. Results With the help of technology, shared resources, and faster service delivery at a lower cost, provided by Scalefocus, our client managed to reap the full benefits of the offshore development center model. The opportunity to get instant access to a high-quality skillset with expertise in the niche and the latest technology, the ability to quickly scale up, and the accountability from offshore, helped the client to augment their expertise, mitigate risks and significantly increase productivity. 2 times more project work was done due to: More frequent deployments Automation of deployment and regression testing Support from the offshore team during after hours 6 times faster end-to-end deployment 40 times faster environment provisioning 50% reduction in testing resources From 240 regression testing hours to 1 click with automation Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Telecom & Media Premium Video App Development Read more Telecom & Media Creating a Self-Care App for a Global Telco Provider Read more Telecom & Media How a Scandinavian Tech Company Boosts Growth with NDC in Bulgaria Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

40% Cost Reduction Via Private Cloud-Based Platform Development Healthcare & Life Science 40% Cost Reduction Via Private Cloud-Based Platform Development Home / Case Studies Anchor 1 Success Story With the help of Scalefocus, our client, a US clinical solutions provider, managed to replace their entire monolithic solutions system with a single cloud-based microservice platform divided by business domains. This decreased time to market twice, reduced costs and allowed for greater control and visibility through a CI pipeline. The newly architected platform can easily be modified to fit in new business products without the need for further development work, providing opportunities for unlimited growth and scalability. Twice as fast time to market 40% cost reduction Effective services distribution The Client Our client is an innovation-driven clinical solutions provider offering next-generation healthcare coordination. Their integrated platform, consolidating all of the client’s nine customized clinical solutions, delivers significant cost-of-care savings across an expanding set of domains including rehab, radiology, cardiology, oncology, specialty drugs, sleep medicine, musculoskeletal care and genetic testing. By working with health plans and health providers, the client determines medical necessity and appropriateness of care to drive down costs and guarantee that patients receive high service level. The company serves over 50 million people and champions transformation within the HealthTech field on a global level for both patients and providers. The Solution One of the core strengths of our client is their ability to deliver real-time decision support for providers and their patients. The legacy network they were using to manage each of their clinical solutions as independent systems had to be replaced with a brand-new centralized domain-driven microservice platform to satisfy the constantly evolving business needs within HealthTech. The company needed a technology partner with solid HealthTech focus who would carry out the transformation of their entire back-end architecture. Such transformational projects are characterized with high complexity and can be broken down into smaller sub-projects that require tech capabilities in various areas. These areas included Architecture, Infrastructure, Transformation Implementation, Refactoring, Big Data and Analytics, Automated Quality Assurance accompanied by Program Consultancy and Project Support. We achieved the first milestone in the project only four months after the official start of our partnership and continued to deliver results quickly for the entire duration of the engagement. The Scalefocus team developed and deployed a fully-fleshed software solution—a modernized platform where the client can rapidly build and release products on the market twice as fast while achieving cost savings of at least 40%. Our team was an integral part of the client’s transformation journey and helped revolutionize their IT landscape with the introduction of over twenty-three new technologies. Results Our client enlisted Scalefocus as their offshore partner based on our ability to provide a team of seasoned IT and HealthTech experts to cover all of the tech areas in the project’s scope. Together with one of our long-term partner companies we managed to build a sustainable onshore-offshore development team to carry out the entire transformation journey with quality and seed. The onshore-offshore model allowed us to be available to the client at all times and remain engaged with the project 24/7. It also made it possible for them to focus more actively on business development and to take advantage of lower risk and cost-effectiveness. The completion of the project had a tangible impact on the core aspects of our client’s business as well as on its future development and large-scale growth plans. Deliverables: Replaced all client’s legacy system solutions with a single unified platform Achieved tangible cost savings by 40% Reached twice as fast time to market of new products Enabled services distribution and a seamless delivery to end-customers Set up a CI pipeline for automatic quality checks Delivered new features to production in 2-week sprints Built a QA automation framework with 15,000 business domain-driven tests Built a configuration layer for fast application adaptation to fit in new products Created training materials for the client, such as videos to help with the application’s code Technologies used: Java 8, Spring Boot, Spring Cloud, Docker EE, RabbitMQ, MongoDB, Elasticsearch, Microsoft SQL Server, Logstash, Kibana, Amazon Web Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Next-Gen Digital Platform for an Illiquid Asset Management Leader Banking, Financial Services & Insurance Next-Gen Digital Platform for an Illiquid Asset Management Leader Home / Case Studies Anchor 1 Success Story Scalefocus partnered with a fintech trailblazer in Trade Finance to replace their existing system with a holistic solution for large-scale corporate transactions. To find the best technology approach and address inefficiencies causing negative trends, our team worked in constant collaboration with the client. In under a year, the Scalefocus team managed to build a cutting-edge cloud-native platform for the Trade Finance market. Full Re-engineering of the Technical Infrastructure Holistic Multi-Solution Platform for Trade Finance Blockchain Utility Facilitating Information Exchange The Client Our client is a global provider of illiquid asset management streamlining trading and operations for Banks, Corporates and Insurance companies. Their system digitizes three asset classes – Trade Finance, Insurance and Loans. The idea behind the platform, in essence, is to improve working capital for its clients. Since its inception in 2016, the company’s trade volume has exceeded $100B. The Solution We started with MVPs for Supply Chain and Entitlements to focus on core functionalities to stay on track and make better development decisions in the long run. We chose Azure for the main platform as well as for our client’s separate blockchain utility for digitizing manual assets and decentralizing trading. We also developed a White Label Solution enabling corporate clients to deliver the platform’s services to their own clients with new branding. New log-in capability with a single sign-in; Account Receivables marketplace for corporate debt; Entitlements portal managing user permissions and platform access; Post-trade Settlement module managing incoming and outgoing payments; Supply Chain Financing where funders finance suppliers and buyer receivables; Trade Credit Insurance marketplace where IPs request insurance quotes from multiple ICs. Results In a time of unprecedented market turbulence, we built an agile platform with intuitive interface, in which one legal agreement allows large-scale transactions with all parties. This next-generation network makes it as simple as a few clicks to safely buy or sell assets in multi-million-dollar Trade Finance deals. To ensure continued growth, our development plan over the next year will focus on offering more trading protocols and available currencies as well as integrating new asset classes. Complete visual revamp; One holistic platform with solutions for working capital finance and insurance; Access to a wide liquidity pool of diverse funders and insurers; Greater operational and transaction. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Disrupting the FinTech Industry with a Mobile Solution Banking, Financial Services & Insurance Disrupting the FinTech Industry with a Mobile Solution Home / Case Studies Anchor 1 Success Story Cutting-edge startups in the FinTech industry are already experiencing hype due to the disruptive technologies that drive them. Rubarb is part of the startup eco-system in Germany and wanted to introduce to the market a next-generation financial service mobile application. Its purpose is to blur the boundaries between wellness and savings and take the stress out of finance and investments, offering a holistic financial wellness solution accessible to everyone. They needed a technology partner with rich mobile development and FinTech expertise that understands the technical challenges behind app development and can come up with a strategic solution to overcome them. Scalefocus took complete ownership of the project and delivered end-to-end consultancy and solutions that resulted in a feature-rich app with engaging and intuitive UX, combined with easy and quick onboarding, as well as robust data protection. 29% User Retention Rate Smooth and Intuitive UX Reduced Software Development Costs The Client Rubarb is an exciting FinTech startup and the first player in Europe to offer ETF investments entirely for free without minimum purchase requirement. The company takes the stress out of the investment equitation, empowering people to easily save and invest without any financial knowledge. Providing fully integrated and automated solutions accessible for free – a mix of financial services, gamification, and online community building in cooperation with the largest bank in Europe. Savings are invested only in sustainable business portfolios from iShares, the largest asset manager in the world. The Solution Our team remained focused on the client's main deliverables to reach the results they need. As a consultant and tech partner Scalefocus was involved in the entire solution development lifecycle – from information gathering to product delivery. We advised on the project management cycle and set delivery milestones to ensure that we could meet the aggressive deadline. We consulted the client on choosing the right technology stack and the most appropriate architecture. Based on our rich mobile development and FinTech expertise, we performed a thorough analysis of the current trends, the existing competition in the niche , and their product offerings' functionalities. The next step was to organize UX workshops for Rubarb's team and outline the best practices in creating state-of-the-art mobile apps. Together with the client's in-house experts, our mobile development team delivered UI that was later described by the end-users as ‘golden’. Vivid graphics and illustrations enhanced the user experience to turn a prosaic subject like investing into an exciting opportunity. This is an incredibly challenging issue for an investment app as content needs to be easily digestible but also engaging to promote further engagement. The multi-step onboarding process was simplified and created a sense of trust in new users. At every step, they can see what is happening, monitor their progress and see what's next. The app removed the complexity of choosing individual investments , and the UX was designed to limit as much as possible the chance of misuse of even basic features, protecting users from losing money due to misunderstandings functionalities. Main functionalities: Three simple paths to savings – the app rounds up what users pay online and the digital change goes into their savings account; alternatively, users can go with a saving plan, or a one-time pay-ins Three levels of risk in a user’s investments – users can choose from three investment strategies depending on their risk appetite Investments are made in ETFs – with a focus on sustainable financial products that avoid unsustainable industries Results The app was successfully deployed on the announced date and met Rubarb's and their end-users’high-quality standards. We delivered elegant and intuitive UX with a simplified onboarding process, security of transactions , and personal information, as per the strict regulatory requirements of the EU. Our team took complete ownership of the project and treated it as their own, working in close collaboration with the client, which led to: Key business results: Smooth & intuitive UX 29% Retention Rate Simplified onboarding process Reduced software development costs High User Growth Rate with 0 marketing expenses Accelerated growth of Assets Under Management 4.1 app store rating Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch