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Anchor 1 Privacy Policy Who Are We? The websites at https://www.scalefocus.com/ , https://inside.scalefocus.com , https://careers.scalefocus.com , https://sapservices.scalefocus.com/ , https://scalefocus.academy/ , https://virusafe.info/, http://soundvision-project.com/ and http://itbeards.scalefocus.com (the ‘Websites”) are owned and maintained by SCALE FOCUS AD a joint stock company, having its business seat and registered address at 69 Bulgaria Blvd., Infinity Tower B, fl. 8 1404 Sofia, Bulgaria , registered in the Commercial register of the Registry Agency under UIC 201996987. To the extend SCALE FOCUS AD may collect or process personal data through its Websites, SCALE FOCUS AD acts as the data controller for the processing of your personal data collected on the Websites. In this Privacy Policy, references to “we”, “us” or “our” means SCALE FOCUS AD and/or member firms that are part of SCALE FOCUS Group, as the case may be. References to “you” and “your” are to users of our Websites. We recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which we operate. Therefore we have created this Privacy Policy to inform you how we collect, use and otherwise handle information about you and any personal information you submit or make available to us, or that we collect from you, when you use our Websites and/or via email and/or via any events or social media sites like Facebook, Twitter, Messenger, LinkedIn. When using the term “personal information” or “Personal Information” we refer to information relating to you, which can be used to personally identify you (either directly or indirectly), such as your name, e-mail address, company name, address, phone number, CVs, resumes and other information about yourself or your business. Personal Information can also include information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers. Only https://www.scalefocus.com/ , https://inside.scalefocus.com , https://careers.scalefocus.com , https://sapservices.scalefocus.com/ , https://scalefocus.academy/ , https://virusafe.info/, http://soundvision-project.com/ and http://itbeards.scalefocus.com are within scope for this Privacy Policy. Information About Children The Websites are not intended for or targeted at children under 16 years old, and we do not knowingly or intentionally collect or maintain information about children under 16 years old. If you believe that we have collected information about a child under 16 years old, please contact us at dpo@scalefocus.com , so that we may delete the information. In addition, we kindly ask any child under the age of 16 not to submit any personal information to us or use the Websites. Why And How We Collect And Use Your Personal Information Types of personal information we collect The types of information that we may collect from you, depending on how you use our Websites or contact us, include: • your name; • your family name; • your email address; • your company details; • your CV, motivation letter or additional supporting documentation (portfolio, projects description, related pictures, etc.). you elect to provide, where you apply for a role at our company on our Websites or via email, events, social media sites or other sites; • your photo if you elect to provide when you register for an Event; • information about your age, gender, education, academic profile and occupation you elect to provide when you take part in our surveys (“Survey(s)”) and • any other information that you choose to provide us when filling out a contact form on our Websites or when attending our events, participating in our Surveys or by contacting us via e-mail or via any of the social media sites like Facebook, Twitter, Messenger, LinkedIn. How do we collect information and how we use your Personal Information Visitors to our Websites When entering one of our Websites, we will collect information necessary for the operation of the Websites and for us to comply with security and legal requirements in relation to operating our Websites. We also collect information about your activities during your visit such as date and time of visits, the pages viewed, time spent at our Websites, and the websites visited just before our own, as well as your IP address and your browser so that we can better address your queries and to collect statistics to help us improve your browsing experience in the future. Information from the “Contact Form” section of our Websites We may collect your Personal Information, which you choose to provide when you fill in contact forms on our Websites, including your name and e-mail. We may use this Personal Information to respond to your queries, and/or provide the services and/or information that you have requested. Information from requests via e-mail When you contact us via e-mail in connection with a request such as request for information, to order a product or service, to provide you with support, to offer us a proposal or to participate in an event, we collect information necessary to respond to your request and to be able to contact you. For instance, we collect your name and contact information and details about your request. We may use this Personal Information to respond to your queries, and/or provide the services and/or information that you have requested. We use Transport Layer Security (TLS) to encrypt and protect web and email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law. Survey When you elect to particiate in Surveys, organized by us, you may provide to us personal information voluntarily and on your own initiative, as necessary for us to collect accurate feedback in relation to its employment or academic initiaiteves (such as the Scale Focus Pre-Academy Bootcamp). Events When you register for and/or participate in event, campaign, Survey, traineeship or other educational program („Training”) we may collect additional information (online or offline) in relation to the event, campaign, Survey or the Training organization, and during an event, campaign, Survey or a Training, such as participation in sessions, survey results, test results and/or results from exams. Events/compaigns may be recorded and group photos taken. We reserve the right to use photos for promotional use, unless you explicitly inform us that you don‘t want photos of you to be used for such purposes or request them to be removed. When you provide us with your business contact information (such as by handing over a business card) we may use this to communicate with you for business purposes only. You can choose to receive information by email or telephone about our products and services or our open job positions (openings) by opting in through the instruments of the Website. You can always opt-out from receiving personalized communication for products and services by sending an e-mail to marketing@scalefocus.com and copy to dpo@scalefocus.com and for job openings to careers@scalefocus.com and copy to dpo@scalefocus.com . Newsletter subscription If you choose to subscribe to our blog(s) and/or news in order to receive notifications for new articles, news and information about us (“Newsletter”), we will collect and use Personal Information that you provide during the subscription process to send you notifications for new articles and articles` content by email. Your consent to the use of your Personal Information for these purposes is optional. If you decide not to subscribe to our Newsletter to receive new articles, news and information, we will not send you any Newsletters, but your use of our Websites will remain otherwise unaffected. You are entitled to opt-out from receipt of Newsletters at any time. You can do so by using the “unsubscribe” option included in all e-mails. When you unsubscribe we will keep a record of this, and once your request has been processed, you will stop receiving emails for new articles. You can still use our Websites once you have unsubscribed. Recruitment In connection with a job application,inquiry, registration for and/or participation in a Тraining, whether advertised on our Websites or otherwise (on LinkedIn, www.jobs.bg , our Facebook page etc.), you may provide us with Personal Information about yourself, including your name, family name, e-mail, CV, motivation letter or additional supporting documentation (portfolio, projects description, related pictures, etc.) you elect to provide, where you apply for a role at our company on our Websites or via email, social media sites or other sites as well as any other information that you choose to provide to us when filling out a contact form on our Websites or when attending our events or by contacting us via e-mail or via any of the social media sites like Facebook, Twitter, Messenger, LinkedIn or any other site. We may use this information throughout our departments in order to address your inquiry or consider you for employment purposes. All of the information you provide during the process will only be used for the purpose of recruiting for the relevant currently vacant position that you have applied for and shall be kept for a period of no more than 6 months. If you have explicitly consented – your information will be also used for the purpose of recruiting of personnel for future vacant positions for a period of 2 years, which positions according to us are appropriate for you in view of your education, professional qualification and experience. If we enter into an employment relation with you, the submitted information will be stored for the purpose of processing the employment relationship in compliance with legal requirements. We may also use the information you provide during the recruitment process to fulfil other legal or regulatory requirements, if necessary. In addition you may elect for the purposes of the recruitment, to voluntarily provide in your CV Personal Information with a volume greater than the statutory minimum for the conclusion of an employment contract and in such case please be informed that the provision of data beyond than statutory minimum is not mandatory and that the non-provision of these data on your behalf has no negative impact on the selection process. Since you provide your Personal Information voluntarily on the grounds of a consent, you have the right to withdraw your consent at any time by sending an email to: careers@scalefocus.com and copy to dpo@scalefocus.com . (please see below in section YOUR RIGHTS AS A DATA SUBJECT more information about your rights as a data subject). We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format. We may also obtain information about job applicants from other sources, to the extent permitted by applicable law, such as through your contact with us, including your interactions with us, or from third parties such as employment agencies and other websites on the Internet. For example, you may choose to provide us with access to certain personal data stored by third parties such as social media sites like LinkedIn. By authorizing us to have access to this information, you agree we may collect, store and use this information in accordance with this Policy. People who contact us via social media We may also collect information posted by you on social media sites if have opted to connect to or otherwise link us with social media accounts including Facebook and Twitter or if you send us a private or direct message via social media. It will not be shared with any other organisations. Our Business Purposes We may also use your Personal Information for our business purposes such as: • record keeping, statistical analysis, internal reporting and research purposes; • to ensure network and information security; • to notify you about changes to our services; • to investigate any complaint you make; • to provide evidence in any dispute or anticipated dispute between you and us; • to customise various aspects of our Websites to improve your experience; • to host, maintain and otherwise support the operation of our Websites; • for the detection and prevention of fraud and other criminal offences and for for risk management purposes; • for business and disaster recovery (e.g. to create back-ups); • for document retention/storage; • for database management; • to protect our rights, property, and/or safety, our personnel and others; and • to ensure the quality of the services we provide to our users. Use of third party services and Cookies We collect the information relating to your use of our Websites through the use of various technologies. When someone visits one of our Websites we use our own as well as third party services and technologies to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the Websites. This information is only processed in a way which does not identify anyone. Our Websites utilizes a standard technology called ‘cookies’ and server logs to collect information about how our Website is used and to remember your preferences. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our Websites, and the websites visited just before our own, as well as your IP address and browser. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to our Websites or browse from one page to another. We also use the third party service Google Analytics – a web analytics service provided by Google, Inc. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our Websites. Google Analytics uses cookies to help us analyze how visitors use our Websites. The information generated by the cookie about your use of the Websites includes your IP address and will be transmitted to and stored by Google, on its servers. Google will use this information for the purpose of evaluating your use of the Websites, creating reports on website activity and providing other services relating to Internet usage. Google may also pass this information on to third parties when required to do so by law, or when such third parties process the information on Google’s behalf. By using our Websites, you consent to the processing of data about your visit by Google in the manner and for the purposes set out above. If you so choose, you can opt out by turning off cookies in the preferences settings in your browser, or by downloading and installing the Google Analytics Opt-out Browser Add-on from https://tools.google.com/dlpage/gaoptout . However, please note that you may not then be able to make full use of all the Websites’ functions. You can read more about how we use cookies in our: Cookie Policy for https://www.scalefocus.com Cookie Policy for https://inside.scalefocus.com Cookie Policy for https://careers.scalefocus.com Cookie Policy for https://sapservices.scalefocus.com/ Cookie Policy for https://scalefocus.academy/ , Cookie Policy for https://virusafe.info/ Cookie Policy for http://soundvision-project.com/ Cookie Policy for itbeards.scalefocus.com MailChimp is our email service provider. To deliver this service MailChimp processes the email addresses of visitors to our Websites that have subscribed to our Newsletter. We use it to share our experience with overcoming challenges in the software engineering and IT sourcing business. We do send newsletters periodically to you if you have subscribed to our Newsletter. You can read the MailChimp Privacy Policy here: https://mailchimp.com/legal/privacy/ . We use a third party service to help maintain the security and performance of our Websites. To deliver this service it processes the IP addresses of visitors to our Websites. In addition, we may use your Personal Information for further specific purposes made clear at the point of collection on particular pages of our Websites. If you choose not to provide Personal Information requested by us, we may not be able to provide you with the information and/or services you have requested or otherwise fulfil the purpose(s) for which we have asked for the Personal Information. Aside from this, your visit to our Websites will remain unaffected. Legal basis for collection and use of Personal Information We process your Personal Information in relation to your subscription to event, participation in a Survey, a Training, our Newsletter, your use of the contact forms in our Websites and in cases for recruitment purposes, where we have your consent to do so. In other cases, we process your personal information where we need to do so: • to comply with our legal and regulatory obligations; • for our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms in: • responding to your queries; • providing services and/or information to you; and • our internal business purposes, as set out in section 2.8 above. You can object to processing based on our legitimate interests at any time by contacting us at dpo@scalefocus.com . See also in section YOUR RIGHTS AS A DATA SUBJECT “The right to object ”. If you would like to find out more about the legal basis on which we process your Personal Information for a particular purpose you can contact us at dpo@scalefocus.com . Retention Of Personal Information It is our policy to retain your Personal Information for the length of time required for the specific purpose or purposes for which it was collected. However, we may be obliged to store some Personal Information for a longer time, taking into account factors including: • legal obligation(s) under applicable law to retain data for a certain period of time; • statute of limitations under applicable law(s); • (potential) disputes and • guidelines issued by relevant data protection authorities. Whilst we continue to process your Personal Information, we will ensure that it is treated in accordance with this Privacy Policy. Otherwise, we securely erase your information once this is no longer needed. We have strict data retention periods determined in our Internal rules for personal data protection. If you would like to find out how long we keep your Personal Information for a particular purpose you can contact us at dpo@scalefocus.com . For more information on how long cookies are stored, please refer to our: • Cookie Policy for https://www.scalefocus.com • Cookie Policy for https://inside.scalefocus.com • Cookie Policy for https://careers.scalefocus.com • Cookie Policy for https://sapservices.scalefocus.com/ • Cookie Policy for https://scalefocus.academy/ , • Cookie Policy for https://virusafe.info/ • Cookie Policy for http://soundvision-project.com/ • Cookie Policy for itbeards.scalefocus.com How And When Do We Share Information With Third Parties? Some services that we provide require the involvement of third parties. We have carefully selected these third parties and taken steps to ensure that your Personal Information is adequately protected. Details about how we share Personal Information with third parties is set out below: Google Analytics Our Websites use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics works using cookies. Google Analytics cookies collect your IP address. We use the information collected by Google Analytics cookies to find out about how visitors use our Websites. The IP address sent by your browser in connection with Google Analytics will not be combined by Google, with other data. If you so choose, you can opt out by turning off cookies in the preferences settings in your browser, or by downloading and installing the Google Analytics Opt-out Browser Add-on from http://tools.google.com/dlpage/gaoptout . However, please note that you may not then be able to make full use of all the Websites’ functions. MailChimp We share your Personal Information with MailChimp if you have subscribed to our Newsletter. MailChimp is our email service provider. To deliver this service MailChimp processes the email addresses that you have provided by subscribing to our Newsletter. You can read the MailChimp Privacy Policy here: https://mailchimp.com/legal/privacy/ When we would like to use your Personal Information for a new purpose, we will let you know about this first. Third party service providers We also share your Personal Information with our third party service providers based in the European Economic Area (“EEA”) who we engage to provide support services in relation to our Websites for the purposes of: hosting and maintaining our Websites; providing data storage; assisting us with database management, and in order to assist us with related tasks or processes. We may also share your Personal Information with any other third party if we are under a duty to disclose or share your Personal Information in order to comply with any legal obligation, or to protect the rights, property and/or safety of SCALE FOCUS Group, our personnel or others; or with any other third party for the purposes of acting in accordance with the requirements of a court, regulator or government agency, for example, complying with a search warrant or court order or acting in accordance with an applicable law or regulation. Sharing buttons Our Websites provide sharing buttons that you can click on in order to share content from our Websites on social media channels, e.g., Facebook. We do not use these buttons to share your Personal Information with social media providers. When you click on a sharing button the relevant social media provider will gather Personal Information directly from you. Please read the privacy notice of any social media provider with which you intend to share content before clicking on the corresponding sharing button. Acquisition If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by us on the Websites. In this event, you will be notified via email and/or a prominent notice on our Websites, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information. International Transfers Some of the third parties described in this privacy policy, which provide services to us, may be based in other countries outside the European Economic Area (“EEA”). In case we are required to undertake any transfer of personal information outside the EEA, we take all reasonable necessary steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and an adequate level of protection is applied to it, in particular through the implementation the European Commission-approved standard contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer. Your Rights As A Data Subject The following section explains your rights. The right to be informed You have the right to be provided with clear, transparent and easily understandable information about how we use your Personal Information and your rights. This is why we are providing you with the information in this Privacy Policy. The right of access You have the right to obtain a copy of your Personal Information (if we are processing it), and other certain other information (similar to that provided in this Privacy Policy) about how it is used. This is so you are aware and can check that we are using your information in accordance with data protection law. We can refuse to provide information where to do so may reveal Personal Information about another person or would otherwise negatively impact another person’s rights. The right to rectification You can ask us to take reasonable measures to correct your Personal Information if it is inaccurate or incomplete. E.g. if we have the wrong name or address for you. The right to erasure This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your Personal Information where there’s no compelling reason for us to keep using it or its use is unlawful. This is not a general right to erasure; there are exceptions, e.g. where have legal obligation to keep your Personal Informaton or we need to use your Personal Information in defence of a legal claim. The right to restrict processing You have rights to ‘block’ or suppress further use of your Personal Information when we are assessing a request for rectification or as an alternative to erasure. When processing is restricted, we can still store your Personal Information, but may not use it further. We keep lists of people who have asked for further use of their Personal Information to be ‘blocked’ to make sure the restriction is respected in future. The right to data portability You have rights to obtain and reuse certain Personal Information for your own purposes across different organisations. The right to object You have the right to object to certain types of processing, on grounds relating to your particular situation, at any time insofar as that processing takes place for the purposes of legitimate interests pursued by us or by a third party. We will be allowed to continue to process your Personal Information if we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or we need this for the establishment, exercise or defence of legal claims. The right to complain to a data protection authority You have the right to complain to a data protection authority about our collection and use of your Personal Information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm .) Contact details of the Bulgarian data protection authority (CPDP) are available at https://www.cpdp.bg/en/index.php?p=pages&aid=6 and are as follows: • for complaints in person – at the CPDP’s Registry at: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592 (see the location of CPDP). • for complaints by post to: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Commission for Personal Data Protection. • for complaints by fax: +3592/91-53-525. • for complaints by e-mail to the CPDP’s e-mail address (kzld@cpdp.bg ). In this case, your complaint should be submitted in the form of a signed electronic document with an electronic signature (not scanned!). • for complaints via the CPDP’s website – using the electronic form provided at https://www.cpdp.bg/en/index.php?p=pages&aid=6 . Security Measures Our Websites are hosted on servers in the EEA. We have adopted and implemented a security standard ISO 27001. Information storage is on secure computers in a locked and certified information centre and information is encrypted wherever possible. We undergo periodic system testing and reviews of our security policies and procedures to ensure that our systems are secure and protected. We use extensive and sophisticated secure technology to protect your data and transmissions between you and us. Transmission between browsers and our web server is implemented using Secure Sockets Layer (SSL) technology. Although we have taken these reasonable and appropriate measures to ensure that your Personal Information is delivered and disclosed only in accordance with your instructions, as the transmission of information via the Internet is not completely secure we cannot and do not guarantee the security of your information transmitted to our Websites and we cannot and do not guarantee that the Personal Information you provide will not be intercepted by others and decrypted. Confidentiality We acknowledge that the information you provide may be confidential. We do not sell, rent, distribute or otherwise make Personal Information commercially available to any third party, except that we may share information with our service providers for the purposes set out in this Privacy Policy. We will maintain the confidentiality of and protect your information in accordance with our Privacy Policy and all applicable laws. Links To allow you to interact with other websites on which you may have accounts (such as Facebook and other social media sites) or join communities on such sites, we may provide links or embed third-party applications that allow you to login, post content or join communities from our websites. We may also provide you with general links to non-SCALE FOCUS AD websites. When you use those links, you leave the Websites and we are unable to control how the owners of the websites or applications you link to handle any information they gather about you, including their privacy practices and use of cookies. This Privacy Policy applies only to the Websites and and does not govern activities on linked websites or applications Your use of these links and applications is subject to the third parties’ privacy policies, and you should become familiar with the third-party sites’ privacy policies before using the links or applications. We are not responsible for the privacy practices or the content of those other websites. Privacy Policy Acceptance If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use the Websites. By using the Websites and voluntarily providing information to us, you consent to our collection and use of the Personal Information as set forth in this Privacy Policy. Effect Of Privacy Policy And Changes To This Privacy Policy This Privacy Policy does not form a contract between an individual and us. The Privacy Policy may also be subject to change from time to time. Whenever we change our Privacy Policy, we will publish the updated policy on our Websites. Please check this Privacy Policy regularly. Subject to applicable law, all changes will take effect as soon as we publish the new Privacy Policy, but where we have already collected information about you and/or where legally required to do so, we may take additional steps to inform you of any material changes to our Privacy Policy and may request that you agree to these changes. However, please be assured that if this Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent. Contact Us If you have a question about this Privacy Policy or our handling of your Personal Information, you can send an email at dpo@scalefocus.com If you no longer wish to receive newsletter e-mails from us, please follow the unsubscribe instructions included in each email. If you no longer wish to receive e-mails for vacant positions from us, please send an e-mail to careers@scalefocus.com and copy dpo@scalefocus.com . If you wish to request further information or exercise any of the above rights, or if you are unhappy with how we have handled your Personal Information, contact us here: dpo@scalefocus.com . Please provide as much information as possible to help us identify the information you are requesting, the action you are wanting us to take and why you believe this action should be taken. If you are not satisfied with our response to your complaint or believe our processing of your Personal Information does not comply with data protection law, you can make a complaint to the relevant EU data protection authority where you are located. The contact details for each EU data protection authority can be found here: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm Contact details of the Bulgarian data protection authority (CPDP) are available at https://www.cpdp.bg/en/index.php?p=pages&aid=6 and are as follows: • for complaints in person – at the CPDP’s Registry at: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592 (see the location of CPDP). • for complaints by post to: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Commission for Personal Data Protection. • for complaints by fax: +3592/91-53-525. • for complaints by e-mail to the CPDP’s e-mail address (kzld@cpdp.bg ). In this case, your complaint should be submitted in the form of a signed electronic document with an electronic signature (not scanned!). • for complaints via the CPDP’s website – using the electronic form provided at https://www.cpdp.bg/en/index.php?p=pages&aid=6 . This Privacy Policy is effective as of 25 May 2018. This Privacy Policy is last updated on 20th of October 2020.

Who We Are Home / Company Anchor 1 Scalefocus is a software development and digital services company whose purpose is to drive people’s success through technology and innovation. We are a worldwide organization with a global perspective and a proven track record in accelerating innovations for companies based in North America, Europe, and the Middle East. Our partners include Fortune 500 companies, innovative start-ups, and established leaders across a variety of industry verticals. Combining world-class engineering teams, industry expertise, and technology excellence, we provide tailored software solutions and services that empower businesses to grow and meet the challenges of tomorrow. Our Achievements Founded in 2012, today Scalefocus is an international enterprise that has earned recognition around the globe. 500+ Completed Projects 300+ Clients Worldwide 100+ Awards & Recognitions 9.2 /10 Customer Net Promoter Score “At our core, we are an engineering company - passionate about designing and building solutions that harness cutting-edge technologies, and enable businesses to operate, innovate and scale within a truly digital world. Our strength and advantage lies in our agility, cross-industry expertise and top talent pool.” Ivan Ivanov CEO, Scalefocus Our Values The guiding principles we believe in. The DNA of the Scalefocus culture. We make an impact We are passionate about our work, and we want to leave a mark with what we do, so we have the courage to set the bar high. We achieve more together We respect and support each other, we give and ask for advice, and we put team efforts and achievements over personal ones. We take on responsibility We seek and take ownership, we are accountable for what we say and do, and we always consider the long-term impact of our actions. We never settle We are driven by our constant desire to learn and grow, and we continuously challenge ourselves to be the best that we can be. Our History The rapid but sustainable growth of Scalefocus is no coincidence. We have leveraged established processes and practices for technological superiority, ownership culture, continuous development, and persistent pursuit of high quality and excellence. Building upon this foundation, we enable our clients to make better decisions in complex and demanding contexts and achieve remarkable accomplishments in today’s dynamic environment. 2012 Founded with the vision to become trusted technology partner of Fortune 500 companies, delivering tech-centric innovations & bespoke software solutions. Achieves IBM Premium Partner status. 2013 Establishes new sales office in London. Becomes key partner for several local and international enterprise customers in niche domains. Achieves Microsoft Gold Partner status. 2014 Achieves Oracle Gold Partner status, obtaining distribution rights for all Oracle products. Establishes new development center in Plovdiv. 2015 Attains authorized SAP partnership, transforming businesses with implementations and customizations of SAP’s innovative solutions. 2016 Recognized as “European Service Provider of the Year for SMEs” at the Global Sourcing Association Awards. 2017 Establishes AWS and Microsoft Azure partnerships. Becomes Google Developers Certified Agency, ranks among TOP 3 in SEE and TOP 50 agencies worldwide. Becomes Google Cloud Platform Partner. 2018 Acquisition of Upnetix, regional market leader in custom software solutions, digital transformations, web and mobile solutions. Establishes two new development centers in Burgas and Varna. 2019 Acquisition of Centroida, specialized in Blockchain, ML and AI. Becomes Alibaba Cloud Partner and SAP Gold Partner. Establishes Apttus partnership. 2020 Establishes Salesforce partnership. Becomes Google Cloud Platform Partner. Establishes new development center in Skopje, Macedonia. Establishes new Sales office in the USA. 2012 Founded with the vision to become trusted technology partner of Fortune 500 companies, delivering tech-centric innovations & bespoke software solutions. Achieves IBM Premium Partner status 2013 Establishes new sales office in London. Becomes key partner for several local and international enterprise customers in niche domains. Achieves Microsoft Gold Partner status. 2014 Achieves Oracle Gold Partner status, obtaining distribution rights for all Oracle products. Establishes new development center in Plovdiv. 2015 Attains authorized SAP partnership, transforming businesses with implementations and customizations of SAP’s innovative solutions. 2016 Recognized as “European Service Provider of the Year for SMEs” at the Global Sourcing Association Awards. 2017 Establishes AWS and Microsoft Azure partnerships. Becomes Google Developers Certified Agency, ranks among TOP 3 in SEE and TOP 50 agencies worldwide. Becomes Google Cloud Platform Partner. 2018 Acquisition of Upnetix, regional market leader in custom software solutions, digital transformations, web and mobile solutions. Establishes two new development centers in Burgas and Varna. 2019 Acquisition of Centroida, specialized in Blockchain, ML and AI. Becomes Alibaba Cloud Partner and SAP Gold Partner. Establishes Apttus partnership. 2020 Establishes Salesforce partnership. Becomes Google Cloud Platform Partner. Establishes new development center in Skopje, Macedonia. Establishes new Sales office in the USA. Interested in joining the Scalefocus team? See our open positions

Application Integration Scalefocus teams enable systems and applications to optimize performance, reduce costs and provide business-critical insights Home / Intelligent Automation Anchor 1 Application Integration is perfectly suited to sizeable companies with numerous systems that fail to deliver due to unstructured and complex IT landscapes. It helps our customers connect their applications, break down information silos, and leverage the true value of connected business systems. Scalefocus provides consultancy, implementation, migration, and support services across proprietary enterprise integration products and open-source solutions. We utilize the latest technologies and best practices for both cloud and on-prem infrastructures. Capabilities Enterprise Architecture Consultancy Our expertise in standardized and open-sourced solutions, various proprietary platforms, and migration between technologies enables the architecture we build to meet our clients’ needs. We select the best technology for the integration layer and provide support in setting up a working environment, key Proof of Concept solutions, and full implementation of the integration landscape. Business Process Management We help our partners analyze, organize and automate their processes to improve availability and reusability, facilitate management, reduce risk, and coordinate behaviors, systems, and information. Our structured, simplified, and generalized process models are upgraded with customized solutions for clients with specific business needs. Legacy Platform Modernization We provide end-to-end modernization services that help organizations mitigate the consequences of using legacy products. Our services span the entire transition life cycle - from existing IT landscape analysis and creation of a migration roadmap, to the delivery of a new Application Integration Platform. API Design and Management API design and integration implementations with various protocols including, but not limited to REST, SOAP, HTTP, JDBC, SAP IDOCs, GraphQL, Odata. We implement custom integrations based on specialized standards and B2B integration using proven standards like UNEDICAT, X12, EANCOM EDI. Integration Platform Implementation Scalefocus incorporates proprietary and open-source integration platforms that allow businesses to easily manage and evolve their architecture. All of your cloud, on-prem and third-party applications are seamlessly integrated so you can innovate more quickly and accelerate your time to market. Technology Expertise Having experience in a diverse range of technologies in both proprietary enterprise integration products and open-source solutions makes us flexible and able to provide enterprise-grade solutions at a competitive price. Information Technology E-Commerce & Retail Finance & Banking Energy & Utilities Healthcare & Life Sciences Insurance Manufacturing Logistics Aviation Practice Capabilities IBM Software AG Tibco Mulesoft Google apigee Axway Oracle Doubling Productivity with Offshore Software Development Center Find out how with the help of technology, shared resources, and faster service delivery at a lower cost, provided by Scalefocus, our client managed to reap the full benefits of the offshore development center model. Read case study Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Private Cloud-Based Application Development Healthcare & Life Science Private Cloud-Based Application Development Home / Case Studies Anchor 1 Success Story The clinical solutions provider managed to replace all of their monolithic solutions in a single cloud-based microservice platform divided by business domains. This decreased the time to market by double, decreased costs and allowed for greater control and visibility of quality through a CI pipeline. The application could also be easily changed to fit new products, without the need for any development. 15 000 Automated QA Tests 40% Cost Decrease Effective Services Distribution The Client Our client is one of the biggest clinical solutions providers offering high-quality, safe and affordable care. Their platform delivers significant cost-of-care savings across an expanding set of clinical domains, including rehab, radiology, cardiology, oncology, specialty drugs, sleep medicine, musculoskeletal care, and genetic testing. Serving more than 50 million members, the company promotes optimal care through use of evidence-based clinical guidelines and real-time decision support for both providers and their patients. The Solution Scalefocus was chosen as a reliable offshore partner, who can provide a team of experienced specialists to cover all of the above-mentioned areas. Together with one of our partners, we managed to build a sustainable Onshore-Offshore development team to carry on the entire transformation journey with quality, speed and cost-effectiveness. Using the onshore-offshore method allowed us to be engaged in the project 24/7, thus being available to the client at all times. The first major milestone in this project was successfully completed only four months after the official start of the partnership. The Scalefocus team delivered a fully functional software solution, namely a modernized platform on which our client can rapidly build and release products on the market twice as fast as they currently do, while simultaneously achieving cost savings of at least 40%. Two days after the delivery, we received a thank-you letter from our client. So far, our team has been an integral part of the transformation journey of our client, which is revolutionizing their IT landscape with the introduction of more than twenty-three new technologies. Results The result of this project had a tremendous impact on the core aspects of our client’s business as well as on its future development and growth. The newly optimized platform allowed us to: • Set up a CI pipeline for automatic quality checks • Build a QA automation framework with 15,000 business domain-driven tests • Build a configuration layer for fast and dynamic change of the application to reflect new products without the need for development • Create clear and functional documentation including training videos to help the new team easily grasp the application’s code • Reach a twice faster time to market of new products • Delivered new features to production in 2-week sprints • Replaced all client’s solutions with a single unified platform • Increased cost savings by 40% • Enabled services distribution to allow for seamless delivery to end-customers. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Doubling Productivity with Offshore Software Development Center Telecom & Media Doubling Productivity with Offshore Software Development Center Home / Case Studies Anchor 1 Success Story Our client was going through rapid business growth, which led to many new functional requirements and the need to further expand their existing IT landscape and infrastructure. Scalefocus established an offshore software development center that helped them bring down software development and QA costs, provided extended business-coverage outside of their working hours, and enabled the client to deliver critical business infrastructure with a doubled increase in productivity. 200% increase in productivity 50% reduction in testing resources 6x faster end-to-end deployment The Client One of the biggest North-American telecommunications providers focused on connecting its customers to the world through a best-in-class, seamless connectivity experience. The company has one of the most advanced hybrid fiber-coaxial networks in the region to accommodate customers’ changing technological needs. By combining its wireless footprint with the strength of its fiber network, the company provides telephone, Internet, television, and mobile services. The Solution The company was looking for a way to support its strategic growth and focus on demand-driven agility while keeping development costs low. The client needed to scale quickly and was eager to get started on the project as soon as possible to provide high-quality services in the Telco domain. They sought a reliable technology partner that would be able to cover all the risks. Someone who would provide support when they need to scale up quickly and reduce the size of the team, if required, without worries about HR processes, underutilized office space, and IT assets. An offshore development center can provide a unique feature of talented teams with a variety of skills. This was another challenge that the company wanted to solve as Telco is a very complex domain with its own rules and specifics. They wanted to gain access to people who are equally adept at the latest technologies and know the mechanics behind the telecommunication industry. With Scalefous well-developed and battle-tested engagement and governance models, the client knew that both offshore and local teams could run like a well-oiled machine that provides consistent delivery and quality of the services. The Scalefocus offshore development team managed to integrate successfully with the client's Enterprise Service Integration Team from the very beginning. The offshore Delivery Manager provided technical governance and workflow coordination to the Scalefocus team and joined technical delivery in critical problem-solving and architectural design. One of the main tasks the Scalefocus team faced was developing and enhancing the middleware layer for the client’s telco operations. The software layer between the operating system and the applications controls all landlines that provide telephony and internet and TV services to the end customers. Our team developed all middleware services, implemented through Oracle Service Bus, following the strict procedures and requirements of the client. We established a robust process where software developers, DevOps, and QAs utilized Scalefocus's best practices and tools to deliver services at high velocity: evolving and improving the middleware layer faster than the previous traditional software development process followed by the client. Our QA team performed all the needed testing – functional, regression testing, and low-key performance testing for every enhancement of the middleware layer. Our joint automation efforts with the local team reduced testing resources in half and brought down the regression testing hours from 240 to just one click. As a result of our successful partnership, we extended the team with additional experts who are now working on the wireless services of the client. They needed more developers with a niche technical knowledge – working with Sonic ESB, another powerful integration option requiring skill and expertise to unlock all of its flexibility. The right mixture of IT knowledge and specific industry expertise that Scalefocus provided helped the client to quickly extend their capabilities with a well-rounded team in line with their business priorities. As the offshore development center was located in another time zone, the client benefited from extended coverage outside business hours. The offshore team tested and deployed new services without significant risks for the business continuity. As work was done around the clock, the offshore team involvement led to a substantial increase in deployment productivity. Due to the extended support window, new end-to-end releases were now deployed six times faster than before. Results With the help of technology, shared resources, and faster service delivery at a lower cost, provided by Scalefocus, our client managed to reap the full benefits of the offshore development center model. The opportunity to get instant access to a high-quality skillset with expertise in the niche and the latest technology, the ability to quickly scale up, and the accountability from offshore, helped the client to augment their expertise, mitigate risks and significantly increase productivity. 2 times more project work was done due to: More frequent deployments Automation of deployment and regression testing Support from the offshore team during after hours 6 times faster end-to-end deployment 40 times faster environment provisioning 50% reduction in testing resources From 240 regression testing hours to 1 click with automation Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Telecom & Media Premium Video App Development Read more Telecom & Media Creating a Self-Care App for a Global Telco Provider Read more Telecom & Media How a Scandinavian Tech Company Boosts Growth with NDC in Bulgaria Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

40% Cost Reduction Via Private Cloud-Based Platform Development Healthcare & Life Science 40% Cost Reduction Via Private Cloud-Based Platform Development Home / Case Studies Anchor 1 Success Story With the help of Scalefocus, our client, a US clinical solutions provider, managed to replace their entire monolithic solutions system with a single cloud-based microservice platform divided by business domains. This decreased time to market twice, reduced costs and allowed for greater control and visibility through a CI pipeline. The newly architected platform can easily be modified to fit in new business products without the need for further development work, providing opportunities for unlimited growth and scalability. Twice as fast time to market 40% cost reduction Effective services distribution The Client Our client is an innovation-driven clinical solutions provider offering next-generation healthcare coordination. Their integrated platform, consolidating all of the client’s nine customized clinical solutions, delivers significant cost-of-care savings across an expanding set of domains including rehab, radiology, cardiology, oncology, specialty drugs, sleep medicine, musculoskeletal care and genetic testing. By working with health plans and health providers, the client determines medical necessity and appropriateness of care to drive down costs and guarantee that patients receive high service level. The company serves over 50 million people and champions transformation within the HealthTech field on a global level for both patients and providers. The Solution One of the core strengths of our client is their ability to deliver real-time decision support for providers and their patients. The legacy network they were using to manage each of their clinical solutions as independent systems had to be replaced with a brand-new centralized domain-driven microservice platform to satisfy the constantly evolving business needs within HealthTech. The company needed a technology partner with solid HealthTech focus who would carry out the transformation of their entire back-end architecture. Such transformational projects are characterized with high complexity and can be broken down into smaller sub-projects that require tech capabilities in various areas. These areas included Architecture, Infrastructure, Transformation Implementation, Refactoring, Big Data and Analytics, Automated Quality Assurance accompanied by Program Consultancy and Project Support. We achieved the first milestone in the project only four months after the official start of our partnership and continued to deliver results quickly for the entire duration of the engagement. The Scalefocus team developed and deployed a fully-fleshed software solution—a modernized platform where the client can rapidly build and release products on the market twice as fast while achieving cost savings of at least 40%. Our team was an integral part of the client’s transformation journey and helped revolutionize their IT landscape with the introduction of over twenty-three new technologies. Results Our client enlisted Scalefocus as their offshore partner based on our ability to provide a team of seasoned IT and HealthTech experts to cover all of the tech areas in the project’s scope. Together with one of our long-term partner companies we managed to build a sustainable onshore-offshore development team to carry out the entire transformation journey with quality and seed. The onshore-offshore model allowed us to be available to the client at all times and remain engaged with the project 24/7. It also made it possible for them to focus more actively on business development and to take advantage of lower risk and cost-effectiveness. The completion of the project had a tangible impact on the core aspects of our client’s business as well as on its future development and large-scale growth plans. Deliverables: Replaced all client’s legacy system solutions with a single unified platform Achieved tangible cost savings by 40% Reached twice as fast time to market of new products Enabled services distribution and a seamless delivery to end-customers Set up a CI pipeline for automatic quality checks Delivered new features to production in 2-week sprints Built a QA automation framework with 15,000 business domain-driven tests Built a configuration layer for fast application adaptation to fit in new products Created training materials for the client, such as videos to help with the application’s code Technologies used: Java 8, Spring Boot, Spring Cloud, Docker EE, RabbitMQ, MongoDB, Elasticsearch, Microsoft SQL Server, Logstash, Kibana, Amazon Web Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Next-Gen Digital Platform for an Illiquid Asset Management Leader Banking, Financial Services & Insurance Next-Gen Digital Platform for an Illiquid Asset Management Leader Home / Case Studies Anchor 1 Success Story Scalefocus partnered with a fintech trailblazer in Trade Finance to replace their existing system with a holistic solution for large-scale corporate transactions. To find the best technology approach and address inefficiencies causing negative trends, our team worked in constant collaboration with the client. In under a year, the Scalefocus team managed to build a cutting-edge cloud-native platform for the Trade Finance market. Full Re-engineering of the Technical Infrastructure Holistic Multi-Solution Platform for Trade Finance Blockchain Utility Facilitating Information Exchange The Client Our client is a global provider of illiquid asset management streamlining trading and operations for Banks, Corporates and Insurance companies. Their system digitizes three asset classes – Trade Finance, Insurance and Loans. The idea behind the platform, in essence, is to improve working capital for its clients. Since its inception in 2016, the company’s trade volume has exceeded $100B. The Solution We started with MVPs for Supply Chain and Entitlements to focus on core functionalities to stay on track and make better development decisions in the long run. We chose Azure for the main platform as well as for our client’s separate blockchain utility for digitizing manual assets and decentralizing trading. We also developed a White Label Solution enabling corporate clients to deliver the platform’s services to their own clients with new branding. New log-in capability with a single sign-in; Account Receivables marketplace for corporate debt; Entitlements portal managing user permissions and platform access; Post-trade Settlement module managing incoming and outgoing payments; Supply Chain Financing where funders finance suppliers and buyer receivables; Trade Credit Insurance marketplace where IPs request insurance quotes from multiple ICs. Results In a time of unprecedented market turbulence, we built an agile platform with intuitive interface, in which one legal agreement allows large-scale transactions with all parties. This next-generation network makes it as simple as a few clicks to safely buy or sell assets in multi-million-dollar Trade Finance deals. To ensure continued growth, our development plan over the next year will focus on offering more trading protocols and available currencies as well as integrating new asset classes. Complete visual revamp; One holistic platform with solutions for working capital finance and insurance; Access to a wide liquidity pool of diverse funders and insurers; Greater operational and transaction. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Disrupting the FinTech Industry with a Mobile Solution Banking, Financial Services & Insurance Disrupting the FinTech Industry with a Mobile Solution Home / Case Studies Anchor 1 Success Story Cutting-edge startups in the FinTech industry are already experiencing hype due to the disruptive technologies that drive them. Rubarb is part of the startup eco-system in Germany and wanted to introduce to the market a next-generation financial service mobile application. Its purpose is to blur the boundaries between wellness and savings and take the stress out of finance and investments, offering a holistic financial wellness solution accessible to everyone. They needed a technology partner with rich mobile development and FinTech expertise that understands the technical challenges behind app development and can come up with a strategic solution to overcome them. Scalefocus took complete ownership of the project and delivered end-to-end consultancy and solutions that resulted in a feature-rich app with engaging and intuitive UX, combined with easy and quick onboarding, as well as robust data protection. 29% User Retention Rate Smooth and Intuitive UX Reduced Software Development Costs The Client Rubarb is an exciting FinTech startup and the first player in Europe to offer ETF investments entirely for free without minimum purchase requirement. The company takes the stress out of the investment equitation, empowering people to easily save and invest without any financial knowledge. Providing fully integrated and automated solutions accessible for free – a mix of financial services, gamification, and online community building in cooperation with the largest bank in Europe. Savings are invested only in sustainable business portfolios from iShares, the largest asset manager in the world. The Solution Our team remained focused on the client's main deliverables to reach the results they need. As a consultant and tech partner Scalefocus was involved in the entire solution development lifecycle – from information gathering to product delivery. We advised on the project management cycle and set delivery milestones to ensure that we could meet the aggressive deadline. We consulted the client on choosing the right technology stack and the most appropriate architecture. Based on our rich mobile development and FinTech expertise, we performed a thorough analysis of the current trends, the existing competition in the niche , and their product offerings' functionalities. The next step was to organize UX workshops for Rubarb's team and outline the best practices in creating state-of-the-art mobile apps. Together with the client's in-house experts, our mobile development team delivered UI that was later described by the end-users as ‘golden’. Vivid graphics and illustrations enhanced the user experience to turn a prosaic subject like investing into an exciting opportunity. This is an incredibly challenging issue for an investment app as content needs to be easily digestible but also engaging to promote further engagement. The multi-step onboarding process was simplified and created a sense of trust in new users. At every step, they can see what is happening, monitor their progress and see what's next. The app removed the complexity of choosing individual investments , and the UX was designed to limit as much as possible the chance of misuse of even basic features, protecting users from losing money due to misunderstandings functionalities. Main functionalities: Three simple paths to savings – the app rounds up what users pay online and the digital change goes into their savings account; alternatively, users can go with a saving plan, or a one-time pay-ins Three levels of risk in a user’s investments – users can choose from three investment strategies depending on their risk appetite Investments are made in ETFs – with a focus on sustainable financial products that avoid unsustainable industries Results The app was successfully deployed on the announced date and met Rubarb's and their end-users’high-quality standards. We delivered elegant and intuitive UX with a simplified onboarding process, security of transactions , and personal information, as per the strict regulatory requirements of the EU. Our team took complete ownership of the project and treated it as their own, working in close collaboration with the client, which led to: Key business results: Smooth & intuitive UX 29% Retention Rate Simplified onboarding process Reduced software development costs High User Growth Rate with 0 marketing expenses Accelerated growth of Assets Under Management 4.1 app store rating Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Industries Home / Solutions Anchor 1 From Fortune 500 companies, through innovative startups, to established leaders across a variety of industry verticals, we provide tailored software solutions and services covering the entire software development life cycle which accelerate innovation and business transformation for our customers. Bringing together a world-class engineering team and industry expertise we help businesses navigate the technology maze in Healthcare, Fintech, Insurance, Energy & Utilities, IT, Logistics, E-Commerce & Retail, Manufacturing and others. Financial Services, Banking and Insurance Achieve agility, interoperability & innovation through technology Learn how Energy & Utilities Fuel your future growth today Learn how Healthcare & Life Science Be part of the HealthTech revolution Learn how Our Work Financial services & Banking Building The First All-Digital Bank in The Middle East Read more Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Explore All Projects and Industries Technology Strategy Button Financial Services & Banking Button Insurance Button Healthcare & Life Sciences Button Energy & Utilities Button E-Commerce & Retail Button Logistics Button Telecom & Media Button Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Building an Innovative Digital Experience in the Energy Trading Domain Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Home / Case Studies Anchor 1 Success Story A digital transformation journey of a thousand miles begins with a single idea… or app. Our client – a global energy company, wanted to bring energy trading to a whole new level. The company needed a technology partner who would help them deliver a fully digitalized customer experience by providing a real-time overview of the market, analyses, reports, commodity pricing, forecasts, and more, unified in a single mobile application. 100% Upsell of Current Clients Enhanced User Experience 50% ROI in 2 months The Client An international energy company that operates numerous power plants and leverages advanced technologies and innovations to manage large-scale power systems and infrastructure. The company sources oil, natural gas, and global commodities and trades electricity, emissions certificates, natural gas, LNG, and coal. They operate a sophisticated ecosystem of power plants and manage their own power infrastructure business. The Solution After extensive onsite workshops and business analysis, we developed an innovative native mobile application to serve as a new sales and communication channel with customers at their fingertips. The solution is tailored to the industry-specific requirements and our client's business needs for easy and fast access to accurate data and up-to-date market insights, anywhere and any - time. The solution incorporates the following features: Complex interactive charts with filters and different comparison possibilities that allow users to combine data essential for them across various markets and commodities Real-time market reports and market prices per Country/Region/Hub allowing data mining to the precise location Complete Portfolio screen that helps to extract the maximum value from the existing energy portfolio Forecasts & Outlook Overview of the current and future state of the market – energy demand and production, asset management, CO2 emissions, and other valuable data React-based hybrid web content that keeps you up to date with the latest industry news and gives you access to video and audio podcasts with background play support Push Notifications & Messages functionalities alerting users for new content, upcoming events and specific market changes Results As a result of our efforts and commitment, the company provided a unified digital experience to its customers. Our team analyzed their needs and built a custom application, which aligns with all industry specifics and market trends. It resulted in a significantly increased presence towards end clients, as well as the wider energy community. Key Benefits: 100% upsell of current clients; 50% ROI in the first two months through app subscriptions; Reduced costs in customer management; Access to fundamental market and risk data; Improved customer satisfaction; Enhanced user experience; User feedback enablement; New communication and sales channel with customers; After accomplishing tremendous success through these mobile solutions, the company decided to extend our partnership and entrust us with developing two more applications, providing real-time market insights. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Security Operations Center We bring in visibility and control over cyber threats by continuously monitoring your systems in order to improve your awareness Home / Infrastructure & Operations Anchor 1 With the number of cyber-attacks increasing each year, a Security Operation Center (SOC) is an indispensable part of every company working with confidential and proprietary information. Building a SOC from scratch and implementing the needed infrastructure, however, is not easy. The SOC is built around 3-tier operational and engineering functions, which must be closely tied in with other teams in the company. Scalefocus provides businesses with operational, engineering and implementation services and support for building and maintaining a 3-TIER SOC. We leverage the latest cybersecurity technologies to fully secure our clients’ network infrastructure. Capabilities Incident Response We perform continuous monitoring of the security alert queue and the overall health of security sensors and log ingestion. Our SOC team reduces noise efficiently through effective security alert triage, prioritizing threats that require immediate action. Deep Cyber Analysis Our engineers perform a detailed incident analysis by correlating data from various log sources. This ensures the right decision is made when a critical system or user has been impacted. Strong cooperation with other stakeholders and departments ensures smooth and speedy incident remediation. Threat Hunting & Log Management We gather threat intelligence through proactive research and network monitoring and we do forensics and malware reverse engineering in response to tier 2 threats. We create new security content that detects malicious activities through ML, while maintaining SIEM functionalities and security technologies. Technology Expertise Technology Expertise paloalto networks SentinelOne tenable AXONIUS splunk proofpoint Carbon Black There are two main reasons why Scalefocus is a top SOC service provider: We Implement the latest trends in data mining, distributed processing and AI to detect abnormal behaviors and network malicious activities that can pose a major security risk. We build custom solutions on the fly to meet SOC needs and optimize SOC work processes. We create custom automation tools that protect our clients’ critical assets and give them greater confidence to deal with business areas important for growth. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Custom software development services that empower BFSI organizations to grow and overcome technology-related challenges. Anchor 1 Reinventing Fintech through Custom Software Development Contact Us Download whitepaper Visit us at Lendit Fintech USA 2022, 25-26 May, New York; Booth #519 If you happen to be in town, we would like to meet you in person and chat about how we can help you innovate and meet the challenges of tomorrow. Book a meeting Every business is a technological business. At Scalefocus we make it our business to know the finance sector in and out and help organizations with their technology-related challenges. Outdated capabilities and high maintenance costs The accumulation of technical debt is a threat that can’t be ignored. Trying to move forward on an aging core results in system slowdowns, crashes, slow time to market and wasted money. Lack of integration across numerous IT The different applications your organization relies on to run operations and stay organized need to talk to each other and if these stand-alone systems can’t do that, you’re wasting valuable resources. Poor data quality and ineffective decision making Poor data quality slows down processes and results in long manual hours fixing problems. It causes lack of productivity, efficiency and accuracy affecting negatively both business results and your reputation. Severe competition from FinTech players Technology-native competitors develop new products faster and more efficiently because they aren’t held back by legacy technology. Established organizations fall behind easily if they fail to innovate. Heavy compliance and security requirements Cyberattacks are the fastest way to lose customers’ trust yet being compliant does not mean you are secure. By going beyond the security minimum, you will protect customer data and ensure compliance. Poor customer experience Poor customer experience costs financial institutions millions in revenue per year. Slow onboarding, lengthy procedures for opening an account, inefficient handling of client data all need to be addressed. Financial institutions need to leverage the technological revolution in the sector, read our whitepaper to find out how. Download now whitepapers How Partnering With Scalefocus Will Benefit Your Organization? System modernization We redesign and migrate existing applications with zero downtime to the suitable cloud-based IT infrastructure. Our architects can perform cloud-native, serverless and containerized app refactoring. We rearchitect your monolith applications into a modern microservices-based solution that can scale to millions of transactions and users. Benefits: lower TCO, ability to speed and scale the apps, improved security and efficiency, minimized risks. Applications integration We help financial institutions integrate their existing applications regardless of whether they are in the cloud or on-prem via building a comprehensive integration strategy based on using enterprise integration platforms and API management technologies. Our experts analyze the current IT landscape and define a reference architecture. Benefits: speed, scalability, enablement of new products, services and business models. Data, Advanced Analytics and AI We build a holistic data strategy to optimize how you gather, store and process data and develop comprehensive Datawarehouse & Business Intelligence solutions based on leading software solutions such as Power BI, IBM Cognos Analytics, Netezza, SAP Analytics Cloud, Salesforce and others. Benefits: data driven decisions in terms of business, products and risk. Security & Application Continuity We offer security audits and penetration tests to help financial organizations ensure their systems are safe. Through the Application Continuity Center , you delegate IT operations to our 24/7 application monitoring specialists and our CyberSecurity Risk Manager provides live monitoring and proactive alerting of your cybersecurity landscape. Benefits: business insights, visibility and predictability of cybersecurity risks. Custom Application Development We deliver low maintenance, highly configurable and future proof web and mobile solutions. Our agile development process ensures continuous delivery and open feedback loops. We run an internal innovation program where our talented engineers submit innovation proposals to solve client problems. Benefits: accurate decision-making, enhanced business value, stable growth of the customer base. Our Work Finance & Banking Changing the World, One Socially Conscious Banking App at a Time Read more Finance & Banking Disrupting the FinTech Industry with a Mobile Solution Read more Finance & Banking Continuous Security Posture Assessment of a Leading Fintech Company Read more Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today