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Industries Home / Solutions From Fortune 500 companies, through innovative startups, to established leaders across a variety of industry verticals, we provide tailored software solutions and services covering the entire software development life cycle which accelerate innovation and business transformation for our customers. Bringing together a world-class engineering team and industry expertise we help businesses navigate the technology maze in Healthcare, Fintech, Insurance, Energy & Utilities, IT, Logistics, E-Commerce & Retail, Manufacturing and others. Financial Services, Banking and Insurance Achieve agility, interoperability & innovation through technology Learn how Energy & Utilities Fuel your future growth today Learn how Healthcare & Life Science Be part of the HealthTech revolution Learn how Our Work Financial services & Banking Building The First All-Digital Bank in The Middle East Read more Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Explore All Projects and Industries Technology Strategy Button Financial Services & Banking Button Insurance Button Healthcare & Life Sciences Button Energy & Utilities Button E-Commerce & Retail Button Logistics Button Telecom & Media Button Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Mobile Everything Intuitive and scalable mobile solutions for the digital enterprise Home / Digital Engineering We provide comprehensive iOS and Android mobile application development services to reach your users anywhere with seamless mobile experiences. Whether you are about to start or want to advance your app to the next level, we provide custom mobile app development from idea to launch using top-notch technology and talent. More than 10 years of experience and 30+ mobile projects Proprietary iOS and Android component libraries for reduced development time Off-the-shelf mobile app modules reducing delivery time Full lifecycle application support One-stop software development house Mobile App Development Projects Telehealth Neobanks E-commerce Trading Gaming Enterprise Apps FinTech Payments Capabilities Native mobile app development We provide your customers with superior UX and improve your team productivity with apps for internal use. Reduce your expenses through process automation and enjoy visibility over your vital KPIs through a wide range of metrics and analytics. Hybrid mobile app development Whether it’s React, React Native, Flutter, or PWA (Progressive Web Apps), we have dedicated teams that have experience with hybrid technologies. Are you at a watershed moment to decide if you will use native or hybrid? Scalefocus can help you make the right decision for your business case based on our experience in both native and hybrid projects. Application modernization We analyze your existing solutions and report any areas for improvement. Our cross-functional teams review your codebase to detect potential flaws that may harm your product while increasing security. Then we will integrate new features, offering flexible support and maintenance. You may choose from various options – team structure, availability, resources allocation, and utilization. Enterprise mobile app development Our vast experience in enterprise mobile app development will help your business develop its next-generation product. Scalefocus understands enterprises and the strategic application of technology to their business. We offer comprehensive solutions that include Frontend, Backend, Big Data, and Mobile. Consultancy Does your app need a better App Store or Google Play rating? When submitting your app to the stores, are you lost in all of the new regulations? Should you choose native or hybrid? Scalefocus can help you find the right answers for your business. We know what works and what does not in mobile, and we know that there is no one-size-fits-all solution. UX design User experience is one of the most critical aspects when designing for mobile. Whether you have a mobile-first approach or you are migrating functionality to mobile, we can help you do it in the best possible way. Scalefocus has a UX team with mobile experts who create a seamless mobile experience for your users’ journey. R&D Center Scalefocus has its own R&D center with mobile development at its heart. We have developed software and hardware for end-to-end and enterprise solutions such as IPTV, location applications with beacons, innovative hardware for object recognition, and more. Our R&D center helps us acquire expertise in cutting-edge technologies so your business can stay relevant and impress with innovations. Scalefocus has developed Accelerator Apps and modules for mobile apps. These modules represent white label functionalities that you can get out of the box and customize. This dramatically reduces development time and time-to-market. It is one of the many examples of our commitment to the future of mobile. Full Lifecycle App Support (ACC) We have developed our own solution, Application Continuity Center (ACC), designed to ensure the operational stability of software applications. Scalefocus offers continuous services that include systematic development and know-how that keep your systems in premium shape and bring cost efficiency and security. We can perfectly analyze our customer’s goals and suggest the best technologies based on our expertise. Depending on the requirements and on the end goal of the client, we can suggest the best approach for your case and then deliver it in exactly the way we have. At Scalefocus, we provide a full development lifecycle. We are starting with a business analysis of the requirements, following pixel-perfect UI design and natural, easy-to-use UX design. At the earliest stage, we involve our mobile experts to suggest the best mobile practices in every department. We can perfectly analyze our customer’s goals and suggest the best technologies based on our expertise. Technology Expertise Technology Expertise Swift Кotlin Flutter React Native Objective-C Progressive Web Apps Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Telecom & Media ​ Creating a Self-Care App for a Global Telco Provider Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Telecom & Media ​ Premium Video App Development Read more Finance & Banking Disrupting the FinTech Industry with a Mobile Solution Read more Technology Strategy Creating a Native Virtual Assistant App for a European Lottery Read more Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Company Home / About Scalefocus is a software development and digital services company with a mission to help customers grow their business by leveraging the latest technologies and top engineering talent. Founded in 2012, today the Scalefocus is the biggest Bulgarian owned software engineering company, and prides itself on its culture of engineering excellence and innovation mindset, which are at the foundation of our success. Who We Are Leadership Team Partnerships & Certifications Memberships Awards & Recognitions Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Read more Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Telecom & Media Read more Premium Video App Development Technology Strategy Read more Mobile Solution for Geospatial Activities Explore all

SoundVision Technology For Better Mobility Watch video Contact us Innovation that increases the visually impaired people’s independence and quality of life SoundVision is an affordable palm-sized and easy-to-use device that improves visually impaired people’s mobility and lifestyle. Paired with a mobile app, it complements the standard white cane and helps users become more active and independent by providing real-time information about the surrounding area. SoundVision boasts a comprehensive combination of features that is unparalleled in the global healthcare industry. Benefits Easy to use Switch between 5 modes (Distance, Color, Light, Compass, Stand By) with a single button click. Complements the white cane The device features complement the traditional white cane and improve visually impaired people’s awareness of space, location, and objects in their vicinity. Location finder Combination of data for buildings, suites, rooms, obstacles, Points of Interest (PoI), beacons, routes, and floor exits for navigation through Bluetooth beacons. Voice-powered SoundVision is voice-powered and warns users through a built-in speaker or headphones plugged in the 3,5 mm stereo jack. Range finder The hardware solution uses an ultrasonic distance sensor which measures and tells the distance to the nearest object being pointed at within a 3-meter distance. Ergonomic design SoundVision is a lightweight, hand-held device with a simple ergonomic design to facilitate travel and daily routine. Camera LED lamps Distance sensors Lighting sensor Joystick Speaker On/off Button Audio Input 3.5 USB-c charger How it works Warns the user when walking obstacles are detected Recognizes different colors and lighting conditions Recognizes categories of objects Works with sound and vibration cues when in autonomous mode Has built-in standard and clock position compasses Has text and banknote recognition Directional navigation via built-in 9-axis sensor Indoor navigation with BLE beacons Pairs with phone via Bluetooth 5.0 Android and iOS SDKs allow integration with 3rd party apps Technology Embedded Devices ToF Laser Distance module - continuously measures the distance between the device and the objects in front of it. Camera module - used for object and color recognition. Absolute Orientation Sensor – used to provide precise orientation data. Light-To-Digital Sensor - provides information on ambient lightning. EEPROM memory - used for the Firmware of the device. Input Devices Two-axis Joystick - serves as a pointer for navigating through menus and options. Push button - has different function depending on the device status. Output Devices Stereo audio DAC with 2.5-W speaker. Headphones option. Vibration motor Advanced Capabilities Image Classification, color classsificaton, currency recognition – ResNet 50 - Convolutional Neural Network model for image classification. Object Detection – OpenCV/Yolo 4 - used to identify different objects in one image. Location Finder – QGIS+ triangulation algorithms. OCR - Tesseract OCR engine. Text-to-Speech reader How we help The SoundVision contactless device recognizes nearby objects/obstacles in order to enhance the user’s level of orientation. The model tackles a few more problems: deteriorated or missing color and light recognition, current address location, or directions to an address. SoundVision was created with one goal in mind: to help visually impaired have more independent and active lifestyles. This project has been supported by the Norway Grants 2014-2021, in the frame of the Business Development, Innovation and SMEs Programme Bulgaria. Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today

Security Operations Center We bring in visibility and control over cyber threats by continuously monitoring your systems in order to improve your awareness Home / Infrastructure & Operations With the number of cyber-attacks increasing each year, a Security Operation Center (SOC) is an indispensable part of every company working with confidential and proprietary information. Building a SOC from scratch and implementing the needed infrastructure, however, is not easy. The SOC is built around 3-tier operational and engineering functions, which must be closely tied in with other teams in the company. Scalefocus provides businesses with operational, engineering and implementation services and support for building and maintaining a 3-TIER SOC. We leverage the latest cybersecurity technologies to fully secure our clients’ network infrastructure. Capabilities Incident Response We perform continuous monitoring of the security alert queue and the overall health of security sensors and log ingestion. Our SOC team reduces noise efficiently through effective security alert triage, prioritizing threats that require immediate action. Deep Cyber Analysis Our engineers perform a detailed incident analysis by correlating data from various log sources. This ensures the right decision is made when a critical system or user has been impacted. Strong cooperation with other stakeholders and departments ensures smooth and speedy incident remediation. Threat Hunting & Log Management We gather threat intelligence through proactive research and network monitoring and we do forensics and malware reverse engineering in response to tier 2 threats. We create new security content that detects malicious activities through ML, while maintaining SIEM functionalities and security technologies. Technology Expertise Technology Expertise paloalto networks SentinelOne tenable AXONIUS splunk proofpoint Carbon Black There are two main reasons why Scalefocus is a top SOC service provider: ​ We Implement the latest trends in data mining, distributed processing and AI to detect abnormal behaviors and network malicious activities that can pose a major security risk. We build custom solutions on the fly to meet SOC needs and optimize SOC work processes. ​ We create custom automation tools that protect our clients’ critical assets and give them greater confidence to deal with business areas important for growth. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Sustainable Transformation with Custom Software Solutions Contact Us Read case studies Visit us at Gastech Milan 2022, 5 - 8 September; Booth #15H47 If you happen to be in town, we would like to meet you in person and chat about how we can help you innovate and meet the challenges of tomorrow. Book a meeting Why Scalefocus? Our Services Our Work Get in Touch The three D’s of the energy market – decarbonization, decentralization, and digitalization are here to stay, and we fully understand the structural changes Energy & Utilities providers are going through. The changing energy models call for new or improved business processes and new ecosystems of solutions for a successful transition to reduced carbon footprint and diversification of energy sources. It makes ever more sense for all of these changes to be adopted digitally. Scalefocus offers digital-first solutions for Energy & Utilities companies setting the foundation for their successful digital transformation. We start with the proper data governance and data models to unlock the potential of algorithmic trading in the Energy sector, while also developing superior software solutions in the trading, supply-chain, investor relations & asset management. ​ Do you fully understand what technologies can support the digital transformation and apply it to your business’s specific needs? Are you ready to grow your LNG trading operations? Is your digital ecosystem equipped with the right tools that can foster improved time and cost savings through every facet from LNG trading to shipping to inventory visibility? Are you a master of your data? Do you feel comfortable with the data quality, relevance of data models, and analytical capabilities to go forward with algo-trading and predict business-critical events? Have you conquered AI, ML, and predictive analytics? Is your trading landscape fully in the cloud? Do you need a partner for that journey? Does your ETRM ecosystem fit all your needs, or is it up for modernization and expansion? Is your business able to respond to the demand for mobility? Can your employees and shareholders access business processes, visualize confidential data via mobile devices, or perform trading activities securely from distributed locations? Have you already harnessed the opportunities? Provided by complete and modern modular architecture with reliable APIs helping you capture all the advantages of modern enterprise software. No? Maybe? Let’s talk! We have a comprehensive understanding of the energy sector and its challenges. Explore further our services and find out where we can add value to your IT operations. Why Scalefocus We are an end-to-end services provider that delivers strategic consulting and development of data management, infrastructure, ETRM, asset management and mobile solutions through innovative technology, domain experience, and specialization We remove data silos and connect your data in a single, actionable ecosystem that leverages data and analytics to give you a competitive advantage We offer the full spectrum of software development services, from upgrade and migration of legacy systems, custom, and reusable market analytics solutions, ETRM and asset management software development, cloud adoption, IoT, RPA, intuitive mobile applications and secure SDLC policies We reduce costs and optimize operational efficiency through intelligent automation, cloud infrastructure, and strategic consultancy We involve top-notch security consultants to audit & harden software solutions, adopt secure software development practices Our Services Intelligent Data Management & Analytics High-quality data enables companies to harvest insights and accurate forecasts to understand market and pricing nomenclature and manage assets effectively. We develop scalable data platforms that remove data silos and foster data centralization. We enhance operational and analytical data management using data lakes, data & streaming analytics platforms, data modeling orchestration, and actionable reporting. Consulting Services in Energy Trading and ETRM Products We are experienced in Business process modelling in the area of Energy Trading including: ■ Implementation of Custom, OTC & Exchange-traded products ■ Automating business processes ■ Implementing solutions to comply with specific regulatory requirements ETRM Systems Implementation & Energy Software Development Our consultants are experienced in large-scale ETRM systems implementation, redesign, development projects, and trading landscape transformations that drive strategic results. We have vast expertise in Greenfield implementations, ETRM system upgrades, custom ETRM system development, as well as process redesign and integration with other systems (confirmation, clearinghouse integration, accounting transaction automation). Cloud Solutions You can’t be a next-gen digital powerhouse if you don’t have one foot in the cloud. Moving to the cloud reduces IT spending, increases scalability, performance, security, and guarantees resilience. We establish cloud migration strategies and build hybrid cloud solutions. Our experts have experience with cloud-native systems redesign and complete solutions across the board in Energy & Utilities. Mobile Solutions We develop modern, UX-driven, native mobile applications for both Android and iOS. We have extensive experience with enterprise solutions used to empower our customers’ employees and other interested parties (shareholders & potential investors) in their day-to-day operations. Internet of Things technology supporting decentralization Smart grids and metering generate substantial data volumes, which can optimize business performance with real-time data available inside the organization and to their end customers. This also creates numerous new data points that strain the IT infrastructure. We enable the adoption of those with overall data governance, privacy & business results in mind. Systems Integration The growing need for coordination and interconnectivity between different business & digital entities is at the core of our Systems Integration Services. A vibrant ecosystem of APIs will only enable seamless digital business workflows reducing the need for manual input and transformations. We build event-oriented solutions which provide a repository of business and system events that measure the success of all automated and human-driven business operations. Solutions Selection Consultancy According to Energy Risk’s 2021 Software Survey, 70% of respondents said the biggest IT challenge for energy risk managers and traders was “understanding what new technologies are available and applicable”. Our consultants will find the right technological solution for your unique business situation. If the market is not ready with an off-the-shelf solution corresponding to your tailored needs, we can also build one to reflect those. Our Work Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Energy & Utilities Real-time Analytics and Data Visualization Platform Read more Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today

Platforms Home / Solutions The constantly changing business environment has driven businesses to redesign some of their existing processes to meet the market’s needs. Changing or upgrading your business processes requires changing your underlying infrastructure, which serves as the foundation of all systems. Having a sustainable IT infrastructure is a must in the era of digital transformation. Check out our list of platforms below, which is always expanding. Reach out to us and we’ll be glad to assist you in choosing the right one to scale your business. Salesforce Apttus MuleSoft Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today

Business Analysis Create a foundation for success and predict your business results Home / Strategy & Advisory As a trusted partner of our customers in numerous projects, we understand that the ability to respond to changes and embrace opportunities in a fast and efficient way is one of the most valuable business capabilities that leads to a significant competitive advantage. The constantly increasing dynamics of the current environment proves to be one of our customers’ significant challenges to identify and define. They also struggle with implementing a proper and cost-effective solution within a competitive time frame. Our business analysis team understands these challenges and helps our customers address and tackle some of the most vital issues head-on. Capabilities Preliminary Analysis We perform an initial strategic analysis focused on defining business needs, capability GAP, and the context of the change. In addition, we establish the main business requirements that should be taken into consideration when defining the change management approach. Lifecycle Management Take advantage of our end-to-end requirements management services, including identification of the potential sources of information, requirements elicitation, gathering, prioritization, communication, and traceability. Requirements Analysis & Design We offer services focused on analysis, modeling, validation, and verification of the identified requirements, transforming them into a potential solution. Solution Evaluation Our team focuses on determining the potential or actual added value delivered by the chosen solution. This may include preparation of POC, prototyping, the definition of MVP, and other tasks that measure and prove the added value of the potential or existing solutions. By applying globally recognized business analysis practices, we effectively define all aspects of the expected solution, focusing on the actual business needs, priorities, and added business value. We aim to achieve efficient collaboration and common understanding among the stakeholders involved. Our team has extensive expertise and proven experience in performing business analysis, regardless of the chosen change management methodology. We deliver a wide variety of projects successfully every year, following plan-driven methodologies and frameworks. Our business analysis team consists of experienced, proactive, agile, and result-oriented experts delivering an extensive range of solutions in a wide variety of industries and business domains all over the world. Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

UX/UI Design Design seamless and meaningful customer experiences Home / Digital Engineering With the power and possibilities brought by UX/UI Design, great effort and responsibility come. How can a business ensure that its product provides clarity, poise, and the right level of interaction while meeting users’ needs? At Scalefocus, serving the business needs of our clients is closely intertwined with leveraging the best technologies. Our teams focus on micro performant frontends based on the most modern web technologies, with a focus on customer-driven metrics and highly performant and adaptable architectures. Capabilities UX Design We provide the know-how and execution of design thinking principles that will push your business forward. Through research, conceptualizing, prototyping, testing, and iteration, we meet both the user’s needs and your company’s goals, covering the entire product cycle and ensuring its continuity. UI Design With us, you always receive a tailored solution from experienced team of professionals who contribute to your project with their industry-specific expertise. By delivering high fidelity designs, product identity, UI interaction, and expected behavior before development begins, we give you a valuable glimpse into the future you don’t want to miss. Technology Expertise Guiding Product Development through User Experience One of the main aspects of developing a product is how it’s being used and perceived by the end-user. Our design team of highly qualified experts uses a wide variety of techniques to gather data from stakeholders and different user personas to provide a high-quality product experience. Discovery / Research Applying suitable qualitative and quantitative methods to define user, business needs and goals. ■ Workshops; Stakeholder Interviews; User Interviews; Focus Groups; UX Evaluation; Surveys Building a Strategy Having all the data, we create a rough model of the product in order to validate it as soon as possible with the stakeholders and the users. ■ User Personas; User Journeys; Low-fi Prototyping / Wireframes Design and Interaction After we have validated the initial hypothesis, the process continues with crafting the hand-off deliverables. ■ UI Design; High-fi Prototype; Design Style-guide/System; Assets User Testing and Iteration Тhe journey from product concept to launch requires a series of validation milestones to ensure that your business idea really serves the needs of the end-users. We perform continuous testing and hypothesis validation to ensure that your product is viable. The iterative cycle is an integral part of our process, which is deeply connected with Usability Testing. During this phase, the team validates the initial hypothesis and identifies the next steps to start the iterative cycle again and improve the product further. Technology Expertise Creative Cloud Figma Adobe XD Usercam Hotjar Typeform Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Read more Energy & Utilities Revamped Reporting and Analytics via Event-Based Platform Read more Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Finance & Banking Building The First All-Digital Bank in The Middle East Read more Healthcare & Life Science Achieving Two Times Higher Productivity with Fully Redesigned UI/UX Read more Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Remote Delivery Center Set up your extended offshore and nearshore software development operations from framework to kick-off in just 45 days Get in Touch Services How it works? Engagement Models Why Scalefocus? Our Work Reimagine the way you have been doing offshore and nearshore software development. Whether market-driven or triggered by internal operational needs, the development and provision of modern and reliable digital services and products is increasingly becoming a core competence for many companies. And more and more of them are opting for offshore or nearshore software development services in order to: Bridge the talent gap The global IT talent shortage isn’t going away! The Bureau of Labor Statistics indicates that by 2026, the shortage of software engineers in the US will exceed 1.2M. Europe is currently facing a shortfall of 600 000 unfulfilled IT positions. Restrain rising costs for development When setting up a remote delivery center, businesses can expect a detailed analysis of their digital landscape, of the specific value drivers, as well as of the Total Cost of Ownership (TCO). Accelerate time-to-market for new products To scale their business in the digital world, companies need to accelerate software development lifecycles and rely on innovation in new product development and upgrades. Remote software delivery teams are used to agile development, consolidated way of working and ease of management. Gain access to the latest technologies Offshore and nearshore software service providers have vast experience across different industry verticals and will help you to apply the latest technologies and best practices, backed up by world-class engineering team. Offshore and nearshore development services can help you locate the right talent, extend your expertise and reduce risks Access to top talent Finding and locking down tech talent takes time and money. Offshore and nearshore development partners enable companies to tap into a top-notch engineering talent pool, using latest technologies, and to take advantage of software development innovations. Flexibility in responsibility & control With a remote development center, you can take as much control and responsibility as you feel comfortable with. From extended teams to consultancy and technology advisory, your provider assumes the risks and continuous accountability from offshore while you focus on your core business strategy. Agile technology adoption Offshore and nearshore development centers have established processes for test automation and development quality. Prototypes and experiments are left in the hands of technology experts. Multidisciplinary teams fill in the gaps in your organization with technology & professional services expertise across the board. Quickly scale up or down Whether you need just a few developers or are under pressure to scale up your operations quickly, offshore and nearshore development centers provide the flexibility to easily scale up or down as projects come and go, without worries about HR processes, under-utilised office space, and IT assets. Accelerated time-to-market The offshore and nearshore development center quickly aligns with your strategy, long-term objectives and mimics the structure of your organization. The adjustable team composition matches varying project needs and accelerates the pace of development and tools to deliver services at high velocity. Long-term budget predictability Long-term commitment from both client and vendor enables further savings for the former. A predictable cost service is tied to outcomes that allow you to stay within your budgetary and time constraints. How Does the Remote Delivery Center Work? Scalefocus has developed the Remote Software Delivery Center as a special operational model to address the growing need for software development partners with a mature approach and the right setup to provide value beyond staff augmentation. This engagement employs a comprehensive agile multi-level communication and operational matrix that ensures our teams act as an extended self-sufficient department of your business. We take full ownership of the timeline and deliverables of your digital initiatives or even roadmap, so you can focus on your core business and be confident that everything will be delivered on time and in scope. Offshore Software Development vs. Other Service Models In-house team You get more control when you hire an in-house team, but you can grow only as fast as your hiring process allows. It is more challenging to scale up and down and access all the latest, trending technologies. Nearshore software development Nearshore outsourcing is when the development partner is near their client. Usually in a similar time zone or region with fewer linguistic and cultural differences. Onshore software development Onshoring happens when you hire your tech partner within the borders of your own country. Because both companies operate in an environment with the same cost of living, this is often the more expensive option. Offshore software development Offshoring is partnering with a provider usually overseas that has access to a vast talent pool. Offshoring partners enable greater cost optimizations, operational efficiency, and extended business coverage after working hours. Choose Between Different Service Engagement Models Offshore and nearshore development partners provide flexibility with different engagement models that you can select based on your desired business outcomes, control preferences, and the type of resources you need. Consultancy and Technology Advisory Solution Development Staff Augmentation Return on Investment Engagement Complexity High Low High Dedicated Teams Offshore Delivery Center Managed Services Consultancy & Technology Advisory Staff Augmentation Offshore and Nearshore Delivery Center Solution Implementation and Development Dedicated Teams Managed Services How to Choose the Offshore or Nearshore Partner That Is Right for You Offshoring development should be a long-term relationship. The right partner will accelerate your market strategy while selecting the wrong one can wreak havoc on your business operations. It’s always better to set clear expectations from the beginning and to have a clear view of what you expect, such as expertise, communication style, security procedures, talent availability, and proactiveness. Proactiveness, paired with industry-specific experience and ability to deliver, is one of the best qualities an offshore development partner might have. Why Choose Scalefocus? Driving Customer Success Through Technology & Innovation With over 250 people dedicated in remote delivery centers across the globe and an average NPS of 9.3 among all of those engagements, Scalefocus is a trusted remote delivery partner who helps businesses innovate, operate and scale effectively in a truly digital world. Major Benefits Best in class infrastructure Class A office space, two data centers with state-of-the-art facilities and amenities. Innovation program Specially designed innovation program to help clients find creative solutions to their technology challenges. Strong security Centralized access controls, layered physical security, and centralized remote control of systems, devices, and facilities. Knowledge management Keep all existing knowledge in client systems and environment. Resources upskilling Enhance training programs for all delivery resources aligned with client priorities and demand. Hands-on managers All RDC dedicated managers are hands-on and participate actively in the team development on a micro level. Up to 50% faster resource onboarding Established governance and engagement model since 2016 Low resource attrition (< 7%) compared to mainstream engagement models High employee satisfaction with a long-term outlook Career progression within the engagement Outstanding one-team culture of execution and excellence Office Locations USA Business Development & Sales Location Delivery Location North Macedonia Business Development & Sales Location Delivery Location Bulgaria Business Development & Sales Location Delivery Location Turkey New Delivery Location Skopje Bitola Varna Sofia Burgas Plovdiv Istanbul Our Work Healthcare & Life Science Building Resilience with Offshore Software Development Center Read more E-Commerce & Retail Deploying a Remote Delivery Center for a Digital Retailer Read more Finance & Banking Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today

Application Continuity Center Home / Solutions As businesses race to digitize and deliver innovative services at high speed, leaders struggle to maintain a high level of operational stability. Poor customer satisfaction, low employee productivity and missed business opportunities are among the most common outcomes of an organization’s inability to handle resiliency issues appropriately and efficiently. Application Continuity Center (ACC) is designed to ensure operational stability of software applications by providing professional maintenance and support services and responding faster and more effectively to resiliency issues. Capabilities Application Support 24/7 monitoring of your core applications, hardware and overall system performance to ensure system uptime. Infrastructure Support Fast reaction to issues, bug fixing and small change request management. By leveraging swarm intelligence and the collective expertise of a team of IT professionals with the highest level of accreditation and technology know-how, we provide continuous service that guarantees an engaged workforce and maximum productivity. We employ a data-driven analytics approach that has proven to lead to significant decrease in the number of incidents. ​ ACC is designed with the ability to optimize your maintenance and support by: Reducing the number of incidents by 30% Maintaining the response time to under 30 min. Decreasing resolution time by 30% Increasing the proactively identified bugs by 20% Achieving a first contact resolution rate of 80% Our Work Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all What our clients say about us “We have been partnering with Scalefocus for a number of our projects since 2016. Working together, our engineering teams have helped position Paysafe as a leading payment solutions provider powered by great technology within the fast-paced payments industry.” – Miroslav Bojilov, Paysafe Related Stories 8.12.2020 г. Read more 4 Challenges You Will Face in Omnichannel Retail 3.12.2020 г. Read more 3 Steps that Ensure a Smooth Software Audit 1.12.2020 г. Read more 5 Benefits of Outsourcing with a European IT Provider Read all Have a specific request? Contact us for a tailored support offer. Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

ML & AI Leverage Machine Learning and Artificial Intelligence to increases efficiency, gain a greater competitive advantage, and boost your business outcomes Home / Intelligent Automation Enterprises are increasingly leveraging Artificial Intelligence (AI), data science, and Machine Learning (ML) strategies to transform every aspect of their business. Across industries, numerous systems and platforms pull in data from multiple external and internal sources, yet extracting value from this flood of data to drive better business results and efficiency remains a challenge for many companies. By utilizing data science, advanced analytics, Machine Learning (ML), and Artificial Intelligence (AI) algorithms, Scalefocus supports businesses in their efforts to extract valuable information from their data. With the right tools, enterprises can make result-oriented decisions, get deeper insights, deploy resources more effectively, and improve customer experience. No matter the business you are in, our data scientists will find the patterns in your data. They will provide you with the right tools to extract value out of it, delivering business insights, automation, and optimized services. Data Quality and Strategic Consultancy To make the most of the AI tool’s power for predictive analytics and insights, companies need to implement new processes for collecting, cleansing, governing, and using their data as the starting point for successful Machine Learning models. Scalefocus can clean and organize your data, consult on the right platforms and tools to get you started, and implement the new, holistic data governance model. Big Data Services Using our experience in big data technologies for ingesting and prepossessing, and analyzing purposes, you can automate and expand your pool of data sources while leveraging performance or scalability. Our company has experience with a wide variety of big data tools and databases. We also have experience with different cloud providers in the fields of data migration (on-prem to cloud, cloud to cloud), data analytics, data storage, and data lakes. Services Business Forecasting By choosing Scalefocus as a strategic partner, you can expect to be set up with the right uncertainty reduction tools to provide benchmarks for monitoring actual performance. Thus, you will be making plans and moving forward with your business strategy based on real figures and predictive insights. We can help you get more insight out of your data with predictive and recommendation models. Natural Language Processing Natural Language Processing (NLP) technology allows enterprises to analyze data, discover insights, automate time-consuming processes, and helps them gain a competitive advantage. We have solid experience in NLP applications, including sentiment analysis, chatbots, text classification, and virtual assistants. Chatbots Chatbots are superhuman customer service agents that work 24/7 for free. You can use this channel to increase visitor engagement, improve customer satisfaction, reduce costs and deliver a better business value. With the help of our engineers, Scalefocus can provide seamlessly integrated chatbots solutions that will increase customer engagement and satisfaction. Data Mining & Advanced Analytics Recognizing data patterns is vital for unlocking new opportunities like predictive maintenance, customer segmentation, and churn predictions. Scalefocus can help you find existing data gems buried deep in your data layers with advanced data analytics, data cleansing, and visualizations. Technology Expertise scikit Machine Learning (ML) and Artificial intelligence (AI) algorithms enable businesses to make faster and smarter decisions that improve their overall efficiency and have a higher positive impact. These technologies empower managers to tackle multi-dimensional problems that require a non-traditional approach. Our industry know-how is in: Energy Telecommunications E-Commerce Technology Healthcare Banking & Finance Manufacturing Technology Expertise Technologies and frameworks Python Scikit learn Scipy Pandas TensorFlow Keras Java Spark Platforms Databricks Amazon SageMaker Domino IBM Watson Studio Fields Predictive models Recommendation models Predictive time series Chatbots Document analysis Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Energy & Utilities Revamped Reporting and Analytics via Event-Based Platform Read more Energy & Utilities Real-time Analytics and Data Visualization Platform Read more Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch