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End-to-End Digital Solutions for Over-the-Top Video Provider Telecom & Media End-to-End Digital Solutions for Over-the-Top Video Provider Home / Case Studies Anchor 1 Success Story Scalefocus and our client, a Swiss over-the-top video streaming provider, partnered almost a decade ago and have since been enabling top-quality video consumption anytime, anywhere. Through a combination of consultancy and technology know-how, our team helped optimize both hardware and software performance and facilitated the client’s business growth and their positioning as a reliable and highly efficient OTT vendor. A turn-key end-to-end TV service B2B White Label Solution Research & Development Center The Client Our client is a top provider of innovative solutions at the focal point where the Internet, digital media, and broadcast television converge. Their portfolio consists of over-the-top set-top boxes offering UHD viewing for Live and Catchup TV, as well as VOD. They offer a turn-key TV-in-a-box solution and combine cloud-based services and TV content in a single package (System Management, Mobile Apps, Set-top Boxes, Data Tracking). The Solution For the past 8 years the Scalefocus team has developed and continuously improved our client’s several generations of Android-based set-top boxes and mobile apps and our consultants played a key role in our client’s product development. The devices give end-users access to live TV, films, series and integrated apps such as YouTube and Netflix. Some of the most prominent features include time-shifting, 15 days of EPG, video recording, VOD and 7-day catchup. The flagship solution of the company is the Streaming Set-Top Box, which manages different hardware platforms distributed by the UFC to bars and other establishments to stream live events. Front-end development of Android-based operating system System-level Development (AOSP) Integration of streaming providers (front-end and back-end part) Software and hardware performance optimization Hybrid solution unifying cable TV and OTT TV Digital Rights Management for live and on-demand content Analytics solution tailored to the flagship service Automation in building, testing and deployment (full CI/CD pipeline) Results With the solid long-term partnership of Scalefocus, our client was able to focus on their core business activities and start opening new distribution channels. This new cooperation model built on trust and clear objectives contributed to our client’s business growth through an agile development approach of a dedicated and qualified team. Unique Android-based solution for telecoms, ISPs and operators Successful positioning on the local market Significant business growth through a White Label Solution Development of our client’s own streaming service TV PLUS Seamless UI/UX & interactivity allowing user engagement and customization Access to 200+ TV channels with very fast channel switching Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Telecom & Media Premium Video App Development Read more Telecom & Media Creating a Self-Care App for a Global Telco Provider Read more Telecom & Media Doubling Productivity with Offshore Software Development Center Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Security Engineering Services Empowering Security Through Prevention Home / Strategy & Advisory Anchor 1 As systems are becoming more sophisticated, the attack surface of organizations is rapidly increasing. Failure to maintain a reliable cybersecurity posture may affect an organization’s reputation and the trust in its products and services. Besides plummeting financial performance, it can lead to regulatory fines and legal prosecutions. Scalefocus provides the basis to formalize a discipline for systems security engineering in terms of its principles, concepts, and activities. We foster a common mindset to deliver security for any system, regardless of its scope, size, complexity, or stage of the system life cycle. Application Security Services Enabling Security in Any Project or Team with qualified Security Engineers Ensuring regulatory & license compliance Implementing security in every phase of the SDLC Security Hardening of all assets Continues Monitoring, Assessment & Vulnerability Management Building secure culture & awareness in teams and projects Security Assessment Services Penetration Testing Testing your cyber-defense capability to verify their security suffocation Security Analysis Analyzing and assessing your security posture Threat and Vulnerability Assessment Identifying weaknesses and threats Social Engineering Testing your and your employees’ cyber security readiness Cydog The most time & cost-efficient way to bring awareness to your vulnerabilities and reduce Why Choose Scalefocus? Security team of Top certified Cybersecurity Specialist Preferred keynote speakers for top Cyber Security conferences and summits. Advisory services designed to meet security project goals in short time frames. Product-specific experts with various industry knowledge who configure systems that reduce cyber threats. On-demand, hourly, or by-project security consulting throughout the year. Following the best-established practices and frameworks methodologies. Separate reporting that gives business insights and technical overview. Regular meetings during the services allow you to have control over the whole process – we go with your pace. Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Finance & Banking Continuous Security Posture Assessment of a Leading Fintech Company Read more Energy & Utilities Resolving Business-Critical Vulnerabilities for an Energy Supply Company Read more Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

We help Energy & Utilities companies to streamline their operations and thrive as digital powerhouses driven by data and technologies  Anchor 1 Sustainable Transformation with Custom Software Solutions Contact Us Read case studies Why Scalefocus? Our Services Our Work Get in Touch The three D’s of the energy market – decarbonization, decentralization, and digitalization are here to stay, and we fully understand the structural changes Energy & Utilities providers are going through. The changing energy models call for new or improved business processes and new ecosystems of solutions for a successful transition to reduced carbon footprint and diversification of energy sources. It makes ever more sense for all of these changes to be adopted digitally. Scalefocus offers digital-first solutions for Energy & Utilities companies setting the foundation for their successful digital transformation. We start with the proper data governance and data models to unlock the potential of algorithmic trading in the Energy sector, while also developing superior software solutions in the trading, supply-chain, investor relations & asset management. Do you fully understand what technologies can support the digital transformation and apply it to your business’s specific needs? Are you a master of your data? Do you feel comfortable with the data quality, relevance of data models, and analytical capabilities to go forward with algo-trading and predict business-critical events? Have you conquered AI, ML, and predictive analytics? Is your trading landscape fully in the cloud? Do you need a partner for that journey? Does your ETRM ecosystem fit all your needs, or is it up for modernization and expansion? Is your business able to respond to the demand for mobility? Can your employees and shareholders access business processes, visualize confidential data via mobile devices, or perform trading activities securely from distributed locations? Have you already harnessed the opportunities? Provided by complete and modern modular architecture with reliable APIs helping you capture all the advantages of modern enterprise software. No? Maybe? Let’s talk! We have a comprehensive understanding of the energy sector and its challenges. Explore further our services and find out where we can add value to your IT operations. Why Scalefocus We are an end-to-end services provider that delivers strategic consulting and development of data management, infrastructure, ETRM, asset management and mobile solutions through innovative technology, domain experience, and specialization We remove data silos and connect your data in a single, actionable ecosystem that leverages data and analytics to give you a competitive advantage We offer the full spectrum of software development services, from upgrade and migration of legacy systems, custom, and reusable market analytics solutions, ETRM and asset management software development, cloud adoption, IoT, RPA, intuitive mobile applications and secure SDLC policies We reduce costs and optimize operational efficiency through intelligent automation, cloud infrastructure, and strategic consultancy We involve top-notch security consultants to audit & harden software solutions, adopt secure software development practices Why Scalefocus Our Services Intelligent Data Management & Analytics High-quality data enables companies to harvest insights and accurate forecasts to understand market and pricing nomenclature and manage assets effectively. We develop scalable data platforms that remove data silos and foster data centralization. We enhance operational and analytical data management using data lakes, data & streaming analytics platforms, data modeling orchestration, and actionable reporting. Consulting Services in Energy Trading and ETRM Products We are experienced in Business process modelling in the area of Energy Trading including: ■ Implementation of Custom, OTC & Exchange-traded products ■ Automating business processes ■ Implementing solutions to comply with specific regulatory requirements ETRM Systems Implementation & Energy Software Development Our consultants are experienced in large-scale ETRM systems implementation, redesign, development projects, and trading landscape transformations that drive strategic results. We have vast expertise in Greenfield implementations, ETRM system upgrades, custom ETRM system development, as well as process redesign and integration with other systems (confirmation, clearinghouse integration, accounting transaction automation). Cloud Solutions You can’t be a next-gen digital powerhouse if you don’t have one foot in the cloud. Moving to the cloud reduces IT spending, increases scalability, performance, security, and guarantees resilience. We establish cloud migration strategies and build hybrid cloud solutions. Our experts have experience with cloud-native systems redesign and complete solutions across the board in Energy & Utilities. Mobile Solutions We develop modern, UX-driven, native mobile applications for both Android and iOS. We have extensive experience with enterprise solutions used to empower our customers’ employees and other interested parties (shareholders & potential investors) in their day-to-day operations. Internet of Things technology supporting decentralization Smart grids and metering generate substantial data volumes, which can optimize business performance with real-time data available inside the organization and to their end customers. This also creates numerous new data points that strain the IT infrastructure. We enable the adoption of those with overall data governance, privacy & business results in mind. Systems Integration The growing need for coordination and interconnectivity between different business & digital entities is at the core of our Systems Integration Services. A vibrant ecosystem of APIs will only enable seamless digital business workflows reducing the need for manual input and transformations. We build event-oriented solutions which provide a repository of business and system events that measure the success of all automated and human-driven business operations. Solutions Selection Consultancy According to Energy Risk’s 2021 Software Survey, 70% of respondents said the biggest IT challenge for energy risk managers and traders was “understanding what new technologies are available and applicable”. Our consultants will find the right technological solution for your unique business situation. If the market is not ready with an off-the-shelf solution corresponding to your tailored needs, we can also build one to reflect those. Our Services Our Work Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Energy & Utilities Real-time Analytics and Data Visualization Platform Read more Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Our Work Contact Us Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today

Anchor 1 Tailored Software Solutions for HealthTech Innovators Building the Future of Modern Health Contact Us Download whitepaper How can we bring you at the forefront of HealthTech? We solve the industry’s most long-standing issues Need for Innovation Acceleration We are an innovation partner to numerous industry disruptors. We innovate together and help utilize the latest technologies to improve customer experience in the digitally-centric post-Covid era and beyond. Insufficient use of AI & Big Data We implement complete data strategies allowing HealthTech organizations to make data-driven decisions, empowering patient self-service, better diagnostics and personalized treatments. Lack of Workflow Automation To reduce the complexity and effort of business processes, we utilize RPA for maximum resource optimization and streamlined workflows throughout the entire organization. Vendor Lock-in & No Interoperability We migrate locked-in vendor solutions to the latest technologies through our dedicated software products and open-source expertise. Legacy Systems & Data Silos We are a one-stop, end-to-end provider with all the capabilities to help you break out of information silos and build flexible solutions - from UX design and UI engineering through integration and data processing to ongoing support. Outdated & Subpar UI/UX Our main priority when doing UI engineering and UX design is to make the end-user completely comfortable with using digital services in the ‘new normal’ so you can devote internal resources to your core business services. Leverage Data And AI To Take Healthcare Analytics To The Next Level Learn more Scalefocus uses end-to-end data strategies and tailored software solutions in the areas of Transactional Databases, Enterprise and Data Analytics. We utilize data lakes as a powerful foundation for ML/AI that enables healthcare organizations to extract valuable information and usable insights from their data. Our BI solutions empower patient self-service, accurate diagnostics and personalized treatments by helping healthcare organizations gain unified view of patient care and make more informed data-driven decisions. If you want to learn more about the way Scalefocus supports healthcare companies to overcome data-related challenges, you can check our recent webinar on Healthcare Digitalization: Scalefocus | Healthcare Data and Digitalization Why Scalefocus We are a full-stack in-house provider that can help you transform completely the way you engage with your users through technology and innovation. We offer the full spectrum of software services - from re-architecting your legacy applications or developing custom telehealth solutions that offer patients uniquely personalized features through superior UX. We eliminate siloed systems to help you make use of your own data with Big Data processing systems. Through smart automation we optimize operational efficiency and reduce costs so you can focus on your core mission: giving users the future-proof digital experience they demand. Read our whitepaper discussing healthcare’s pressing issues and how we can solve them. Download now Our Services What’s the sign-on bonus amount? If you’re an experienced Software Engineer in Java, .Net or Front- end technologies and show your skills to our team, you’re going to receive a bonus for joining us by 30th of September 2021 for the amount of up to 4000 euro gross depending on your Seniority. Can I get a sign on bonus if I’ve accepted the offer after the end of the campaign? Currently not. Can I get a sign on bonus if I’ve accepted the offer and I don’t start before 30.09.2021? No. Is the sign-on bonus eligibility linked with applying via the digital campaign? No, all future Scalefocus employees who've accepted an offer in the duration of the campaign are eligible for the Sign-on Bonus. Will my friend who referred me to this position with Scalefocus get a Referal bonus if they refer me in the period of the campaign? The Scalefocus employee will get the RAF bonus as per the RAF program policies. The Sign-on Bonus is paid to the new employee only. Our Award-winning Proprietary Products Hardware & software ecosystem eliminating the need to carry multiple devices The visual aid solution with a revolutionary set of features SoundVision is a cutting-edge, all-in-one hardware and software solution for the visually impaired combining well-established features with new ways of interacting with the world. Some of its unique capabilities include indoor navigation with BLE beacons, an OCR text reader, world and clock position compasses and banknote recognition. Multi-modal virtual assistant solution for senior citizens Active ageing through innovation and connectedness SAAM (Supporting Active Ageing through Multimodal Coaching) is a virtual assistant platform helping seniors with their day-to-day tasks and boosting their wellbeing by keeping them connected with the world. It utilizes machine learning, user profiling and interfaces, affective computing and multi-modal coaching. Integrated telehealth solution for remote physical treatment Taking physical presence out from Physical Therapy SoFit is a scalable integrated system that delivers both hardware and software to patients who need to practice Physical Therapy or Kinesiotherapy remotely. Users schedule sessions through a web portal after which the patients receive their Remote Patient Monitoring (RPM) hardware with online and offline capabilities. Government-approved mobile app tracing the spread of Covid-19 Leveraging the power of technology in the fight against Covid-19 ViruSafe is our mobile application designed to become the missing link between people and health authorities in states of emergency related to public health. Created right at the onset of the Covid-19 pandemic, it provides а heatmap of the way the virus spreads via real-time monitoring and logging in of symptoms. Our Work Healthcare & Life Science 40% Cost Reduction Via Private Cloud-Based Platform Development Read more Healthcare & Life Science Achieving Two Times Higher Productivity with Fully Redesigned UI/UX Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Contact Us Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today

Project Management Delivering the business results you aim for Home / Strategy & Advisory Anchor 1 Each project is a unique journey that aims to deliver a positive change and bring benefits to an organization. Managing change is often challenging, especially in complex environments. Project management best practices help companies effectively manage transformations and new implementations by providing the tools and techniques for optimal execution. Project Management plays a key role in the delivery lifecycle of every project. Our professionals are adept at managing complexity and planning for success. We have extensive experience in project initiation, planning, execution, monitoring and controlling, and closing. Whether you want an always up-to-date project status, coordination of day-to-day activities, risk identification and monitoring, stakeholder management, and reporting, the project manager is the focal point of contact. Capabilities Project Planning We create a general project plan, including execution and product scope with the respective quality measures, schedule and budget for the realization of the project and product. We also plan with risk management in mind, resource management, and involve all stakeholders in the process. Scheduling & Budgeting Regardless of the implementation methodology for your project (waterfall or agile), our project managers create a detailed schedule and budget for its realization, which ensures successful execution each time. Risk Management Every endeavor has a certain level of uncertainty, which brings risks. Our Project Management Team creates a clear plan for identifying, managing, monitoring and controlling project risks, aiming to avoid or at least mitigate the negative impact of the potential risks, as well as to explore and apply any opportunities. Monitoring & Control By creating a detailed project plan, including the project and product scope, schedule, budget, risk management, our project management establishes the foundation for proper monitoring and control of the project. This allows us to identify any discrepancies in advance and take corrective measures on time. Program Management Our program management team’s expertise and flawless collaboration transform our client’s goals into reality every time by providing proficient program planning, schedule & budget management, risk management, monitoring, and control. We focus on applying a mix of globally recognized best practices and innovative new project management approaches that we tailor to meet the requirements and business needs of our clients. The project management approaches outlined by the latest standards of Project Management Institute (PMI) and scrum practices highlighted in the Scrum Guide are employed throughout the whole project lifecycle to ensure successful delivery and provide our clients with a competitive advantage. Our project managers work closely with each client’s representatives to set a solid foundation at the start of the project, during which product discovery, requirements analysis, and decomposition are conducted. Our dedication and skill continue throughout the entire execution, monitoring, and controlling stages of the project lifecycle. Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Data & Analytics Connect the unconnected with integrated enterprise data strategy and unlock the business value of your data Home / Digital Engineering Anchor 1 Modern enterprises need to leave data silos in the past and connect the unconnected platforms, databases, people, and business outcomes to reap the benefits of Big Data, Advanced Analytics, Artificial Intelligence, and Machine Learning. The Scalefocus experts are seasoned in helping businesses connect their data in a single, actionable ecosystem that leverages data and advanced analytics to give them a competitive advantage. We are an end-to-end services provider that delivers strategic consulting and development of data management, infrastructure, concept planning, and implementation of holistic data strategies. Our development services focus on multiple data aspects, including relational database applications, Data Lakes, and Advanced Analytics. Capabilities Data Strategy We help companies craft efficient strategies and solve problems revolving around data – slow and inefficient business processes, data integrity, data quality and privacy, lack of clarity about critical business needs, and data duplication. With the help of our data engineers, data analysts, and data scientists, you can make and implement the correct decisions to drive innovation and agility, improve user experience, regulatory compliance, and mitigate risks. DB Architecture and design Scalefocus has extensive experience with a wide variety of databases and use-cases. From on-premise databases (both relational and non-relational) to cloud databases (both cloud-specific and vendor-specific), our engineers have the expertise to construct the right database that fits your performance, business, and security requirements. We have years-long experience with OLTP – from monolith applications with DB intensive logic to microservice distributed data. Data Мodelling Incorporate business rules, regulatory compliance and local policies on data with consistency in naming conventions, default values, semantics, and data security. Ensure high-quality data and its visual representation. Scalefocus has broad experience with data modeling that includes some of the most popular tools: ER/Studio, Toad Data Modeler, Navicat Data Modeler, Db Schema, and many others. Migration from Оn-prem to Cloud When migrating data to the cloud, businesses need to think about many challenges like performance, database choice, data regulations, data security, and many more. Deriving from our expertise with numerous enterprise customers, our engineers have created and managed successful on-prem to cloud migration strategies in nearly every business and technological setting – for both OLAP and OLTP service and to all major cloud providers like: AWS, GCP, Azure, and IBM Cloud. Advanced Data Analytics Using different approaches like predictive modelling, machine learning, artificial intelligence, business process automation, and other methods, we extract data insights bringing actionable business value to our clients. We rely on our expertise in different industries for efficient big data infrastructure, predictive analytics, and forecasting. AI/ML Every successful AI/ML strategy requires as a starting point the introduction of sound processes for collecting, cleansing, governing and using data. Scalefocus can clean and organize your data, consult on the right platforms and tools to get you started, and then implement the new, holistic data governance model. We employ AI and ML algorithms for advanced analytics and high-precision data mining. Leverage Multi-tenant Platforms Technology Expertise Power Bi IBM Cognos Analytics NETEZZA QlikView Splunk Oracle Tableau software Teradata MicroStrategy TIBCO Spotfire Salesforce Azure Snowflake Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Energy & Utilities Revamped Reporting and Analytics via Event-Based Platform Read more Energy & Utilities Real-time Analytics and Data Visualization Platform Read more Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Salesforce Home / Platforms Anchor 1 Salesforce is one of the largest, high-tech, future proof and fastest growing software platforms on the planet. It is built around CRM and customer experience but has endless flexibility to cover a broad spectrum of business applications. Scalefocus provides top-tier software solutions that drive customer success and are tightly connected to building the right partnerships. Salesforce is renowned for an unparalleled user experience contributing to customer success, which fits perfectly into Scalefocus’s mission. Salesforce Sales Cloud Implementation Companies are struggling to find an effective way to manage customer interactions. The main challenge is streamlining the records and responsibilities shared between various departments and individuals. Additionally, the sales process may be unstructured, goal setting and tracking may be absent, and data-driven management and forecasting may seem impossible. Salesforce is considered the global leader in CRM solutions. It builds a 360 view of your customers and centralizes all of your business interactions with them. It has the power to set up data-driven sales processes, massively boosting the effectiveness of your sales operations and forecasting, resulting in significant revenue growth and a boost in customer satisfaction rates. We offer implementation of Salesforce Sales Cloud for diverse use cases: from fast-track implementation of the standard solution for a fixed, affordable cost to large-scale enterprise implementations covering complex sales processes. Our Salesforce team is not only adept in the Salesforce platform itself but has an excellent command of industry knowledge. Our Salesforce consultants can audit and help you optimize your sales process by applying best practices and industry-specific expertise. A successful Salesforce implementation can boost sales by 58% and yield a 27% higher customer retention rate. Salesforce Service Cloud Implementation Deliver a trusted service process to your customers from anywhere. Scale your support with self-service options. Arm your support team with the ultimate tool to solve critical cases and deliver the ultimate customer satisfaction. Take advantage of multichannel customer interaction and build a 360-customer view. We offer Implementation of Service Cloud - from a quick out-of-the-box support process to elaborate and scalable service models. Our certified Salesforce consultants and developers are not only highly skilled in the Salesforce platform but have comprehensive industry knowledge. They can help you optimize your support process and introduce best practices, boosting the value of your Service Cloud implementation. Salesforce service cloud implementation achieves: • Increase customer satisfaction by 37%. • Personalize your customer experience. • Improve customer support metrics. Scale your support operations. • Save costs and optimize agent productivity. • Keep records of every customer interaction. • Respond seamlessly using all channels - from phone and mail to social media. Salesforce Professional Services Salesforce is well-known as the leading cloud platform for establishing and growing successful customer relationships for businesses worldwide. Its capabilities are limitless and can yield great results for organizations in any industry. As a registered Salesforce consulting partner, Scalefocus takes pride in its holistic approach to CRM implementation. We start from the inside out with a deep analysis of the current design and architecture and any existing implementations, followed by client-centered consultations. We consider all critical aspects in the migration process, including integrations with other systems, app-building capabilities, effective onboarding, and support. Our certified Salesforce consultants and developers are not only highly skilled in the Salesforce platform but command comprehensive industry and business knowledge. They can help you optimize your support process and introduce best practices, boosting the value of your Service Cloud implementation. Capabilities and offerings: • End to end Salesforce implementations of Sales and Service Cloud • Business analysis, best practices implementation, design and architecture • Upgrading existing implementations • App building and support • Data modeling and migration • Integrations of Salesforce with other systems • Admin and end-user training • Salesforce instance administration Meet the driving force behind this - our Salesforce team Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Infrastructure Support Our infrastructure support services will help you get ahead of incidents and manage them at scale to minimize costly downtime Home / Infrastructure & Operations Anchor 1 Regardless if you are using on premise or cloud technologies, the Scalefocus engineers have the know-how and the determination to resolve all of your link, network, transport and application layer issues. Network connectivity to proper application services is our specialty. We have a long history of building strong customer relationships that are based on clear communication, trust and professionalism. We have a wide pool of talented technicians, short response time, we offer unparalleled support and a personalized approach that caters to each business’ specific needs. Capabilities Proactive Monitoring Our support team guarantees high-quality service delivery by following strict IT frameworks. We work with systems and tools like Nagios, Splunk, SignalFX, SolarWinds, CloudWatch to react promptly while monitoring events. Event Management Our expertise in systems like BigPanda allows us to correlate and aggregate events and alarms in cases infrastructure failures. This helps you identify the root cause faster and improve your mean time to repair (MTTR). Ticket Automation When an event turns into an incident, Service Now and Jira are the platforms we have advanced knowledge in and rely on to generate, process and resolve any incident as fast as possible. Managed Services We handle your incidents, requests, changes and issues and provide quick resolution by following ITIL and other established models. Our ultimate goal is to fulfill SLAs and always keep customers fully satisfied. Technology Expertise Nagios splunk SignalFx CloudWatch Scalefocus provides continuous services that include systematic development, know-how, and professional work, which keeps your systems in premium shape, brings cost-efficiency and security. Entrust us with your software and focus on your business. Scalefocus Application Continuity Center as a unit is specialized in application support through its self-managed swarm team of IT professionals and software developers working together using ITL principles to provide optimal support. Our team is constantly trying to improve processes by implementing established CI/CD pipelines, DevOps practices, and expertise in cloud technology. We value transparency and perform regular maintenance and health checks and incident reporting, leading to lower downtime and cutting down on unnecessary costs. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Software Engineering Leverage the cutting-edge technologies of today to rise to the critical challenges of tomorrow Home / Digital Engineering Anchor 1 Software engineering is an elaborate process that is a prerequisite for the success of any innovation-driven business. It needs to leverage modern technology to deliver scalable and future-proof software solutions. At Scalefocus, we take a holistic approach to software engineering. We consider software architecture, design, development, testing, operations, architecture quality attributes, security, and support as integral pieces of the puzzle. Piece by piece, with a focus on business value, the components form impactful solutions that drive businesses forward. Capabilities Software Design ■ Design, prototyping, аnd delivery ■ Best practices implementation Software Development Covering the entire software development life cycle Software Testing ■ Innovative automated сoftware quality engineering ■ Continuous testing, product monitoring, automation, and test virtualization Security by Design ■ Security requirements and planning ■ Risk analysis ■ Secure design and implementation Software Support ■ Cost-effective and continuous support ■ Monitoring and incident management Network and communication solutions design Sensor centric software and hardware solutions Embedded operating systems integration Cloud, Hybrid Cloud and On-Prem Deployment & Integration Security & Compliance High Availability Solutions Software Engineering Expertise: Application Modernization Business Process Automation Data Management Scalefocus develops innovative tech-centric software solutions that exceed client expectations and invariably deliver scalable results. We provide total transparency throughout the development life cycle via regular status reporting to warrant all client needs are met. Our solutions are tailor-made and reflect each customer’s business objectives, yet the process is unified to guarantee flawless execution. Practice Capabilities .NET Cloud Java JavaScript TypeScript GO PHP Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Read more Energy & Utilities Revamped Reporting and Analytics via Event-Based Platform Read more Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Finance & Banking Next-Gen Digital Platform for an Illiquid Asset Management Leader Read more Finance & Banking Building The First All-Digital Bank in The Middle East Read more Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Cybersecurity Risk Manager Home / Solutions Anchor 1 We offer an end-to-end solution, that allows you to evaluate your security exposure anywhere at any time in order to meet regulatory compliance and reach your business goals with confidence and ease. Bringing in visibility and control over cyber threats by continuously monitoring your systems in order to improve your awareness. CyberSec Risk Manager (CsRM) is a single platform, designed to bring continuous awareness and visibility to businesses empowering them to safely manage their software assets while monitoring their cybersecurity risk over time. Capabilities Security Hardening Strategy We validate initial exposures through in-depth analysis, create a security baseline, and establish business-critical assets. We then deliver onboarding and continuous assessment through full threat visibility, monitoring and alerting, custom risk score, and long-term vulnerability tracking. Security Audit We provide custom security audits based on the client’s needs. We evaluate their policies and procedures to see if everything is configured in accordance to these policies and offer a detailed report with remediation measures to be taken. Threat and Vulnerability Assessment We find the ways hackers can infiltrate your systems and swiftly stop them. We use manual and automated tools to identify the vulnerabilities and threats and summarize the findings in a report including important details, risk score and severity, potential impact, and recommended mitigation. Penetration Testing Our Security Engineers perform black box, white box and grey box pen testing to stimulate an attack the way a hacker would. After identifying weaknesses, we exploit and escalate the vulnerabilities, and document all results. We retest and provide a final structured report with remediation steps. The main purpose on the CsRM platform is to provide visibility and control over all software assets. (software code, on-prem infrastructure & cloud). CsRM is part of our overall Security Hardening Strategy that enables an end-to-end Solution which helps business to make informed decisions regarding the cybersecurity risks facing your business. Benefits of the Solution Increased Protection Single Automated Platform Built-in Privacy Custom Risk Scoring Cost-effective Easy and Quick Setup Our Work Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read all Telecom & Media Premium Video App Development Read all Technology Strategy Mobile Solution for Geospatial Activities Read all Explore all What our clients say about us “We have been partnering with Scalefocus for a number of our projects since 2016. Working together, our engineering teams have helped position Paysafe as a leading payment solutions provider powered by great technology within the fast-paced payments industry.” – Miroslav Bojilov, Paysafe Related Stories 20.12.2021 г. Read all Tech Savvy Talks Vol.2 GitOps on AWS: Simplify Kubernetes Deployments 10.12.2021 г. Read all How to address the critical Log4Shell/LogJam vulnerability 12.11.2021 г. Read all The beginning of Tech Savvy Talks vol 1. Monolith decomposition patterns Read all GET IN TOUCH Have a specific request? Contact us for a tailored support offer. Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Leadership Team Home / Company Anchor 1 We believe that our greatest differentiator is our team. Team’s vocation is to support you with technology, engineering and R&D excellence, deliver custom software solutions that make sense for your business goals, and drive sustainable growth. Our team members go beyond the initial objectives, walking the extra mile in the customer relationships to thoroughly identify what is the particular customer case. They know how to guide you throughout an informed decision-making process. We have built a team of outstanding professionals, experienced in delivering sustainable IT solutions for large international corporations, medium-sized enterprises and small companies. You can rely on a superior technology knowledge, industry expertise and comprehensive risk-management models. Board of Directors Executive Management Board of Directors Plamen Tsekov Chairman of the Board and Co-Founder View More Viktor Bilyanski Board Member and Co-Founder View More Ivan Ashminov Board Member and Co-Founder View More Ivan Ivanov Board Member and CEO View More Executive Management Ivan Ivanov Chief Executive Officer View More Krasimir Kostadinov Chief Technology Officer View More Ovanes Kasabyan Chief Project Officer View More Iliyana Krushkova Chief Finance Officer View More Pavlin Dyankov Chief Business Development Officer View More Petya Popova-Chilikova Chief Marketing Officer View More Daniela Gancheva Chief Operations Officer View More

Anchor 1 Privacy Policy Who Are We? The websites at https://www.scalefocus.com/ , https://inside.scalefocus.com , https://careers.scalefocus.com , https://sapservices.scalefocus.com/ , https://scalefocus.academy/ , https://virusafe.info/, http://soundvision-project.com/ and http://itbeards.scalefocus.com (the ‘Websites”) are owned and maintained by SCALE FOCUS AD a joint stock company, having its business seat and registered address at 69 Bulgaria Blvd., Infinity Tower B, fl. 8 1404 Sofia, Bulgaria , registered in the Commercial register of the Registry Agency under UIC 201996987. To the extend SCALE FOCUS AD may collect or process personal data through its Websites, SCALE FOCUS AD acts as the data controller for the processing of your personal data collected on the Websites. In this Privacy Policy, references to “we”, “us” or “our” means SCALE FOCUS AD and/or member firms that are part of SCALE FOCUS Group, as the case may be. References to “you” and “your” are to users of our Websites. We recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which we operate. Therefore we have created this Privacy Policy to inform you how we collect, use and otherwise handle information about you and any personal information you submit or make available to us, or that we collect from you, when you use our Websites and/or via email and/or via any events or social media sites like Facebook, Twitter, Messenger, LinkedIn. When using the term “personal information” or “Personal Information” we refer to information relating to you, which can be used to personally identify you (either directly or indirectly), such as your name, e-mail address, company name, address, phone number, CVs, resumes and other information about yourself or your business. Personal Information can also include information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers. Only https://www.scalefocus.com/ , https://inside.scalefocus.com , https://careers.scalefocus.com , https://sapservices.scalefocus.com/ , https://scalefocus.academy/ , https://virusafe.info/, http://soundvision-project.com/ and http://itbeards.scalefocus.com are within scope for this Privacy Policy. Information About Children The Websites are not intended for or targeted at children under 16 years old, and we do not knowingly or intentionally collect or maintain information about children under 16 years old. If you believe that we have collected information about a child under 16 years old, please contact us at dpo@scalefocus.com , so that we may delete the information. In addition, we kindly ask any child under the age of 16 not to submit any personal information to us or use the Websites. Why And How We Collect And Use Your Personal Information Types of personal information we collect The types of information that we may collect from you, depending on how you use our Websites or contact us, include: • your name; • your family name; • your email address; • your company details; • your CV, motivation letter or additional supporting documentation (portfolio, projects description, related pictures, etc.). you elect to provide, where you apply for a role at our company on our Websites or via email, events, social media sites or other sites; • your photo if you elect to provide when you register for an Event; • information about your age, gender, education, academic profile and occupation you elect to provide when you take part in our surveys (“Survey(s)”) and • any other information that you choose to provide us when filling out a contact form on our Websites or when attending our events, participating in our Surveys or by contacting us via e-mail or via any of the social media sites like Facebook, Twitter, Messenger, LinkedIn. How do we collect information and how we use your Personal Information Visitors to our Websites When entering one of our Websites, we will collect information necessary for the operation of the Websites and for us to comply with security and legal requirements in relation to operating our Websites. We also collect information about your activities during your visit such as date and time of visits, the pages viewed, time spent at our Websites, and the websites visited just before our own, as well as your IP address and your browser so that we can better address your queries and to collect statistics to help us improve your browsing experience in the future. Information from the “Contact Form” section of our Websites We may collect your Personal Information, which you choose to provide when you fill in contact forms on our Websites, including your name and e-mail. We may use this Personal Information to respond to your queries, and/or provide the services and/or information that you have requested. Information from requests via e-mail When you contact us via e-mail in connection with a request such as request for information, to order a product or service, to provide you with support, to offer us a proposal or to participate in an event, we collect information necessary to respond to your request and to be able to contact you. For instance, we collect your name and contact information and details about your request. We may use this Personal Information to respond to your queries, and/or provide the services and/or information that you have requested. We use Transport Layer Security (TLS) to encrypt and protect web and email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law. Survey When you elect to particiate in Surveys, organized by us, you may provide to us personal information voluntarily and on your own initiative, as necessary for us to collect accurate feedback in relation to its employment or academic initiaiteves (such as the Scale Focus Pre-Academy Bootcamp). Events When you register for and/or participate in event, campaign, Survey, traineeship or other educational program („Training”) we may collect additional information (online or offline) in relation to the event, campaign, Survey or the Training organization, and during an event, campaign, Survey or a Training, such as participation in sessions, survey results, test results and/or results from exams. Events/compaigns may be recorded and group photos taken. We reserve the right to use photos for promotional use, unless you explicitly inform us that you don‘t want photos of you to be used for such purposes or request them to be removed. When you provide us with your business contact information (such as by handing over a business card) we may use this to communicate with you for business purposes only. You can choose to receive information by email or telephone about our products and services or our open job positions (openings) by opting in through the instruments of the Website. You can always opt-out from receiving personalized communication for products and services by sending an e-mail to marketing@scalefocus.com and copy to dpo@scalefocus.com and for job openings to careers@scalefocus.com and copy to dpo@scalefocus.com . Newsletter subscription If you choose to subscribe to our blog(s) and/or news in order to receive notifications for new articles, news and information about us (“Newsletter”), we will collect and use Personal Information that you provide during the subscription process to send you notifications for new articles and articles` content by email. Your consent to the use of your Personal Information for these purposes is optional. If you decide not to subscribe to our Newsletter to receive new articles, news and information, we will not send you any Newsletters, but your use of our Websites will remain otherwise unaffected. You are entitled to opt-out from receipt of Newsletters at any time. You can do so by using the “unsubscribe” option included in all e-mails. When you unsubscribe we will keep a record of this, and once your request has been processed, you will stop receiving emails for new articles. You can still use our Websites once you have unsubscribed. Recruitment In connection with a job application,inquiry, registration for and/or participation in a Тraining, whether advertised on our Websites or otherwise (on LinkedIn, www.jobs.bg , our Facebook page etc.), you may provide us with Personal Information about yourself, including your name, family name, e-mail, CV, motivation letter or additional supporting documentation (portfolio, projects description, related pictures, etc.) you elect to provide, where you apply for a role at our company on our Websites or via email, social media sites or other sites as well as any other information that you choose to provide to us when filling out a contact form on our Websites or when attending our events or by contacting us via e-mail or via any of the social media sites like Facebook, Twitter, Messenger, LinkedIn or any other site. We may use this information throughout our departments in order to address your inquiry or consider you for employment purposes. All of the information you provide during the process will only be used for the purpose of recruiting for the relevant currently vacant position that you have applied for and shall be kept for a period of no more than 6 months. If you have explicitly consented – your information will be also used for the purpose of recruiting of personnel for future vacant positions for a period of 2 years, which positions according to us are appropriate for you in view of your education, professional qualification and experience. If we enter into an employment relation with you, the submitted information will be stored for the purpose of processing the employment relationship in compliance with legal requirements. We may also use the information you provide during the recruitment process to fulfil other legal or regulatory requirements, if necessary. In addition you may elect for the purposes of the recruitment, to voluntarily provide in your CV Personal Information with a volume greater than the statutory minimum for the conclusion of an employment contract and in such case please be informed that the provision of data beyond than statutory minimum is not mandatory and that the non-provision of these data on your behalf has no negative impact on the selection process. Since you provide your Personal Information voluntarily on the grounds of a consent, you have the right to withdraw your consent at any time by sending an email to: careers@scalefocus.com and copy to dpo@scalefocus.com . (please see below in section YOUR RIGHTS AS A DATA SUBJECT more information about your rights as a data subject). We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format. We may also obtain information about job applicants from other sources, to the extent permitted by applicable law, such as through your contact with us, including your interactions with us, or from third parties such as employment agencies and other websites on the Internet. For example, you may choose to provide us with access to certain personal data stored by third parties such as social media sites like LinkedIn. By authorizing us to have access to this information, you agree we may collect, store and use this information in accordance with this Policy. People who contact us via social media We may also collect information posted by you on social media sites if have opted to connect to or otherwise link us with social media accounts including Facebook and Twitter or if you send us a private or direct message via social media. It will not be shared with any other organisations. Our Business Purposes We may also use your Personal Information for our business purposes such as: • record keeping, statistical analysis, internal reporting and research purposes; • to ensure network and information security; • to notify you about changes to our services; • to investigate any complaint you make; • to provide evidence in any dispute or anticipated dispute between you and us; • to customise various aspects of our Websites to improve your experience; • to host, maintain and otherwise support the operation of our Websites; • for the detection and prevention of fraud and other criminal offences and for for risk management purposes; • for business and disaster recovery (e.g. to create back-ups); • for document retention/storage; • for database management; • to protect our rights, property, and/or safety, our personnel and others; and • to ensure the quality of the services we provide to our users. Use of third party services and Cookies We collect the information relating to your use of our Websites through the use of various technologies. When someone visits one of our Websites we use our own as well as third party services and technologies to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the Websites. This information is only processed in a way which does not identify anyone. Our Websites utilizes a standard technology called ‘cookies’ and server logs to collect information about how our Website is used and to remember your preferences. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our Websites, and the websites visited just before our own, as well as your IP address and browser. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to our Websites or browse from one page to another. We also use the third party service Google Analytics – a web analytics service provided by Google, Inc. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our Websites. Google Analytics uses cookies to help us analyze how visitors use our Websites. The information generated by the cookie about your use of the Websites includes your IP address and will be transmitted to and stored by Google, on its servers. Google will use this information for the purpose of evaluating your use of the Websites, creating reports on website activity and providing other services relating to Internet usage. Google may also pass this information on to third parties when required to do so by law, or when such third parties process the information on Google’s behalf. By using our Websites, you consent to the processing of data about your visit by Google in the manner and for the purposes set out above. If you so choose, you can opt out by turning off cookies in the preferences settings in your browser, or by downloading and installing the Google Analytics Opt-out Browser Add-on from https://tools.google.com/dlpage/gaoptout . However, please note that you may not then be able to make full use of all the Websites’ functions. You can read more about how we use cookies in our: Cookie Policy for https://www.scalefocus.com Cookie Policy for https://inside.scalefocus.com Cookie Policy for https://careers.scalefocus.com Cookie Policy for https://sapservices.scalefocus.com/ Cookie Policy for https://scalefocus.academy/ , Cookie Policy for https://virusafe.info/ Cookie Policy for http://soundvision-project.com/ Cookie Policy for itbeards.scalefocus.com MailChimp is our email service provider. To deliver this service MailChimp processes the email addresses of visitors to our Websites that have subscribed to our Newsletter. We use it to share our experience with overcoming challenges in the software engineering and IT sourcing business. We do send newsletters periodically to you if you have subscribed to our Newsletter. You can read the MailChimp Privacy Policy here: https://mailchimp.com/legal/privacy/ . We use a third party service to help maintain the security and performance of our Websites. To deliver this service it processes the IP addresses of visitors to our Websites. In addition, we may use your Personal Information for further specific purposes made clear at the point of collection on particular pages of our Websites. If you choose not to provide Personal Information requested by us, we may not be able to provide you with the information and/or services you have requested or otherwise fulfil the purpose(s) for which we have asked for the Personal Information. Aside from this, your visit to our Websites will remain unaffected. Legal basis for collection and use of Personal Information We process your Personal Information in relation to your subscription to event, participation in a Survey, a Training, our Newsletter, your use of the contact forms in our Websites and in cases for recruitment purposes, where we have your consent to do so. In other cases, we process your personal information where we need to do so: • to comply with our legal and regulatory obligations; • for our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms in: • responding to your queries; • providing services and/or information to you; and • our internal business purposes, as set out in section 2.8 above. You can object to processing based on our legitimate interests at any time by contacting us at dpo@scalefocus.com . See also in section YOUR RIGHTS AS A DATA SUBJECT “The right to object ”. If you would like to find out more about the legal basis on which we process your Personal Information for a particular purpose you can contact us at dpo@scalefocus.com . Retention Of Personal Information It is our policy to retain your Personal Information for the length of time required for the specific purpose or purposes for which it was collected. However, we may be obliged to store some Personal Information for a longer time, taking into account factors including: • legal obligation(s) under applicable law to retain data for a certain period of time; • statute of limitations under applicable law(s); • (potential) disputes and • guidelines issued by relevant data protection authorities. Whilst we continue to process your Personal Information, we will ensure that it is treated in accordance with this Privacy Policy. Otherwise, we securely erase your information once this is no longer needed. We have strict data retention periods determined in our Internal rules for personal data protection. If you would like to find out how long we keep your Personal Information for a particular purpose you can contact us at dpo@scalefocus.com . For more information on how long cookies are stored, please refer to our: • Cookie Policy for https://www.scalefocus.com • Cookie Policy for https://inside.scalefocus.com • Cookie Policy for https://careers.scalefocus.com • Cookie Policy for https://sapservices.scalefocus.com/ • Cookie Policy for https://scalefocus.academy/ , • Cookie Policy for https://virusafe.info/ • Cookie Policy for http://soundvision-project.com/ • Cookie Policy for itbeards.scalefocus.com How And When Do We Share Information With Third Parties? Some services that we provide require the involvement of third parties. We have carefully selected these third parties and taken steps to ensure that your Personal Information is adequately protected. Details about how we share Personal Information with third parties is set out below: Google Analytics Our Websites use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics works using cookies. Google Analytics cookies collect your IP address. We use the information collected by Google Analytics cookies to find out about how visitors use our Websites. The IP address sent by your browser in connection with Google Analytics will not be combined by Google, with other data. If you so choose, you can opt out by turning off cookies in the preferences settings in your browser, or by downloading and installing the Google Analytics Opt-out Browser Add-on from http://tools.google.com/dlpage/gaoptout . However, please note that you may not then be able to make full use of all the Websites’ functions. MailChimp We share your Personal Information with MailChimp if you have subscribed to our Newsletter. MailChimp is our email service provider. To deliver this service MailChimp processes the email addresses that you have provided by subscribing to our Newsletter. You can read the MailChimp Privacy Policy here: https://mailchimp.com/legal/privacy/ When we would like to use your Personal Information for a new purpose, we will let you know about this first. Third party service providers We also share your Personal Information with our third party service providers based in the European Economic Area (“EEA”) who we engage to provide support services in relation to our Websites for the purposes of: hosting and maintaining our Websites; providing data storage; assisting us with database management, and in order to assist us with related tasks or processes. We may also share your Personal Information with any other third party if we are under a duty to disclose or share your Personal Information in order to comply with any legal obligation, or to protect the rights, property and/or safety of SCALE FOCUS Group, our personnel or others; or with any other third party for the purposes of acting in accordance with the requirements of a court, regulator or government agency, for example, complying with a search warrant or court order or acting in accordance with an applicable law or regulation. Sharing buttons Our Websites provide sharing buttons that you can click on in order to share content from our Websites on social media channels, e.g., Facebook. We do not use these buttons to share your Personal Information with social media providers. When you click on a sharing button the relevant social media provider will gather Personal Information directly from you. Please read the privacy notice of any social media provider with which you intend to share content before clicking on the corresponding sharing button. Acquisition If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by us on the Websites. In this event, you will be notified via email and/or a prominent notice on our Websites, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information. International Transfers Some of the third parties described in this privacy policy, which provide services to us, may be based in other countries outside the European Economic Area (“EEA”). In case we are required to undertake any transfer of personal information outside the EEA, we take all reasonable necessary steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and an adequate level of protection is applied to it, in particular through the implementation the European Commission-approved standard contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer. Your Rights As A Data Subject The following section explains your rights. The right to be informed You have the right to be provided with clear, transparent and easily understandable information about how we use your Personal Information and your rights. This is why we are providing you with the information in this Privacy Policy. The right of access You have the right to obtain a copy of your Personal Information (if we are processing it), and other certain other information (similar to that provided in this Privacy Policy) about how it is used. This is so you are aware and can check that we are using your information in accordance with data protection law. We can refuse to provide information where to do so may reveal Personal Information about another person or would otherwise negatively impact another person’s rights. The right to rectification You can ask us to take reasonable measures to correct your Personal Information if it is inaccurate or incomplete. E.g. if we have the wrong name or address for you. The right to erasure This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your Personal Information where there’s no compelling reason for us to keep using it or its use is unlawful. This is not a general right to erasure; there are exceptions, e.g. where have legal obligation to keep your Personal Informaton or we need to use your Personal Information in defence of a legal claim. The right to restrict processing You have rights to ‘block’ or suppress further use of your Personal Information when we are assessing a request for rectification or as an alternative to erasure. When processing is restricted, we can still store your Personal Information, but may not use it further. We keep lists of people who have asked for further use of their Personal Information to be ‘blocked’ to make sure the restriction is respected in future. The right to data portability You have rights to obtain and reuse certain Personal Information for your own purposes across different organisations. The right to object You have the right to object to certain types of processing, on grounds relating to your particular situation, at any time insofar as that processing takes place for the purposes of legitimate interests pursued by us or by a third party. We will be allowed to continue to process your Personal Information if we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or we need this for the establishment, exercise or defence of legal claims. The right to complain to a data protection authority You have the right to complain to a data protection authority about our collection and use of your Personal Information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm .) Contact details of the Bulgarian data protection authority (CPDP) are available at https://www.cpdp.bg/en/index.php?p=pages&aid=6 and are as follows: • for complaints in person – at the CPDP’s Registry at: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592 (see the location of CPDP). • for complaints by post to: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Commission for Personal Data Protection. • for complaints by fax: +3592/91-53-525. • for complaints by e-mail to the CPDP’s e-mail address (kzld@cpdp.bg ). In this case, your complaint should be submitted in the form of a signed electronic document with an electronic signature (not scanned!). • for complaints via the CPDP’s website – using the electronic form provided at https://www.cpdp.bg/en/index.php?p=pages&aid=6 . Security Measures Our Websites are hosted on servers in the EEA. We have adopted and implemented a security standard ISO 27001. Information storage is on secure computers in a locked and certified information centre and information is encrypted wherever possible. We undergo periodic system testing and reviews of our security policies and procedures to ensure that our systems are secure and protected. We use extensive and sophisticated secure technology to protect your data and transmissions between you and us. Transmission between browsers and our web server is implemented using Secure Sockets Layer (SSL) technology. Although we have taken these reasonable and appropriate measures to ensure that your Personal Information is delivered and disclosed only in accordance with your instructions, as the transmission of information via the Internet is not completely secure we cannot and do not guarantee the security of your information transmitted to our Websites and we cannot and do not guarantee that the Personal Information you provide will not be intercepted by others and decrypted. Confidentiality We acknowledge that the information you provide may be confidential. We do not sell, rent, distribute or otherwise make Personal Information commercially available to any third party, except that we may share information with our service providers for the purposes set out in this Privacy Policy. We will maintain the confidentiality of and protect your information in accordance with our Privacy Policy and all applicable laws. Links To allow you to interact with other websites on which you may have accounts (such as Facebook and other social media sites) or join communities on such sites, we may provide links or embed third-party applications that allow you to login, post content or join communities from our websites. We may also provide you with general links to non-SCALE FOCUS AD websites. When you use those links, you leave the Websites and we are unable to control how the owners of the websites or applications you link to handle any information they gather about you, including their privacy practices and use of cookies. This Privacy Policy applies only to the Websites and and does not govern activities on linked websites or applications Your use of these links and applications is subject to the third parties’ privacy policies, and you should become familiar with the third-party sites’ privacy policies before using the links or applications. We are not responsible for the privacy practices or the content of those other websites. Privacy Policy Acceptance If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use the Websites. By using the Websites and voluntarily providing information to us, you consent to our collection and use of the Personal Information as set forth in this Privacy Policy. Effect Of Privacy Policy And Changes To This Privacy Policy This Privacy Policy does not form a contract between an individual and us. The Privacy Policy may also be subject to change from time to time. Whenever we change our Privacy Policy, we will publish the updated policy on our Websites. Please check this Privacy Policy regularly. Subject to applicable law, all changes will take effect as soon as we publish the new Privacy Policy, but where we have already collected information about you and/or where legally required to do so, we may take additional steps to inform you of any material changes to our Privacy Policy and may request that you agree to these changes. However, please be assured that if this Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent. Contact Us If you have a question about this Privacy Policy or our handling of your Personal Information, you can send an email at dpo@scalefocus.com If you no longer wish to receive newsletter e-mails from us, please follow the unsubscribe instructions included in each email. If you no longer wish to receive e-mails for vacant positions from us, please send an e-mail to careers@scalefocus.com and copy dpo@scalefocus.com . If you wish to request further information or exercise any of the above rights, or if you are unhappy with how we have handled your Personal Information, contact us here: dpo@scalefocus.com . Please provide as much information as possible to help us identify the information you are requesting, the action you are wanting us to take and why you believe this action should be taken. If you are not satisfied with our response to your complaint or believe our processing of your Personal Information does not comply with data protection law, you can make a complaint to the relevant EU data protection authority where you are located. The contact details for each EU data protection authority can be found here: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm Contact details of the Bulgarian data protection authority (CPDP) are available at https://www.cpdp.bg/en/index.php?p=pages&aid=6 and are as follows: • for complaints in person – at the CPDP’s Registry at: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592 (see the location of CPDP). • for complaints by post to: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Commission for Personal Data Protection. • for complaints by fax: +3592/91-53-525. • for complaints by e-mail to the CPDP’s e-mail address (kzld@cpdp.bg ). In this case, your complaint should be submitted in the form of a signed electronic document with an electronic signature (not scanned!). • for complaints via the CPDP’s website – using the electronic form provided at https://www.cpdp.bg/en/index.php?p=pages&aid=6 . This Privacy Policy is effective as of 25 May 2018. This Privacy Policy is last updated on 20th of October 2020.