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Automated Claim Settlement Cuts Down Processing Time in Half Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Home / Case Studies Anchor 1 Success Story The client was experiencing the effects of their non-optimal ASO (Administrative Services Only) claim settlement operations and identified the need for an automated system that would speed up the process, minimize errors and reduce costs. Scalefocus applied a phased approach that began with defining the pain points and their impact on the client’s business. Our experts then built a fully cloud-based Claim Settlement System that eliminated the extraction of data into excel spreadsheets, automated and streamlined processes and achieved cost optimization while reducing errors caused by manual work. Reduced invoice to payment cycle time Improved customer engagement value stream Transparency at all levels of Claim Settlement The Client Our client is a leading US health insurance provider of best-in-class comprehensive coverage. The company’s personalized approach to healthcare made them into a pioneer in the field due to its firm focus on the needs of the communities where their members live. The company works in partnership with doctors and hospitals nationwide and also provides a range of healthcare solutions for people who travel internationally. Their efforts to deliver smarter and affordable healthcare services have turned the client into an innovator who advances secure and stable services for millions of people, leading to improved health results and a better quality of life. The Solution The client was using a third party to process their Administrative Services Only (ASO) business. As the invoicing processes for services rendered grew in scope and complexity it became evident that scaling repetitive processes using human resources was cost-ineffective and time-consuming. Some of the steps took up to 7 hours to extract, load and aggregate the data required for invoicing. The dependency of the ASO billing operation on several ad-hoc tools, spreadsheets and manual steps indicated a missing operational IT system in the enterprise application portfolio. The client identified the situation as unsustainable and expressed the need for automated invoicing processes. The challenges the client faced included: High operational cost to support the current invoicing process Slower than desired time to market of new products and services Limited effective growth of business and inability to service customers optimally Difficulty in managing products and services: lack of common language, rules and policies Lack of tools to support roles and responsibilities for invoicing, finance and customer service operations Risk management hampered by lack of controls and informality of information contained in the spreadsheets and access databases Scalefocus was brought on board to stabilize and improve the maturity of the ASO billing operation by implementing a new operational solution architected in Microsoft Azure. The goal was to end the reliance on manual imports of claims into excel spreadsheets, provide full transparency and eliminate the time-consuming and error-prone nature of the process. After doing thorough research across the organization our team concluded that the new solution had to be flexible, scalable and secure to support the ASO invoicing and payment management operation. To fully replace time-consuming manual steps and cross-team interactions, Scalefocus built additional system-to-system interfaces that improved the reliability of the operation. Results Transparency is a key requirement for the ASO business and with the implementation of the new Claims Settlement System the client got greater visibility into their claims expense at various levels of detail. Our team eliminated the inefficiencies of the infrastructure involved in the ASO processes resulting in a faster, cost-optimized and error-free operational flow. The automated solution we built for claims settlement and billing operations is fully integrated into the enterprise portfolio for system-to-system interaction. It allows for flexible and rapid introduction of new services and products to the market and makes it possible to react to changing market needs and gain greater customer trust. The implementation of the cloud-based Claim Settlement System transformed completely the complex process of stringing together ad-hoc and sub-optimal tools into а smooth and stable reprocessing and reconciliation, invoice creation, transmission and storage. The system also optimizes claims performance by balancing process automation with access to human help if customers need it. Value delivered: Automated, faster and accurate creation of invoices Achieved less human interaction and reduction of manual work by 80% Minimized errors and cut down processing time by 50% Reduced processing costs and accelerated payments Ensured full transparency resulting in better visibility for clients Established common definitions and consistent language across claim settlement processes Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Building Resilience with Offshore Software Development Center Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Premium Video App Development Telecom & Media Premium Video App Development Home / Case Studies Anchor 1 Success Story Our client needed an efficient solution for a smooth mobile experience that is suitable for an online platform of their magnitude. Scalefocus built separate apps for cell phones, iPad, and Android tablets to improve video streaming and create a seamless customer journey. 134% faster data processing Revenue growth from mobile advertising Global expansion with a worldwide data center The Client The company is the largest video-sharing entertainment portal in Bulgaria. Our client is a national leader in the distribution of online visual production and provides a wide array of video content that appeals to viewers of various backgrounds and interests. Additionally, the channel airs various programs such as reality shows, sitcoms, and independent productions. The Solution As mobile devices were becoming ubiquitous, the company stakeholders realized they needed to enter this niche with an optimal solution that would provide the best experience to their viewers. Scalefocus was invited to step in and ensure that the portal web version would be complemented by a flawless mobile platform. The final solution would have to include four native apps available for all types of iOS and Android mobile devices. They would facilitate video distribution and sharing, meeting customer requirements with flexible infrastructure, dynamic functionalities, and an appealing user experience. The final result brought in a significant increase in end-user satisfaction. The delivery team completed the task in a fast and diligent manner. It was essential that the apps would enable improved video streaming in a minimized screen, allowing uninterrupted video playing as well as profile customization where users would create, categorize, and manage their personal playlists. New functionalities included adding favorite channels and sharing videos on social networks with a single click. Other major functionalities: Enhanced search options and comments section Single sign-on and quick access to the camera Reliable background notifications Watch on your TV’ option with a plugged-in Chromecast device Personal playlists categorization and management Results Scalefocus engineered a brand-new app architecture and upgraded the design, providing improved user experience. This resulted in the all-time highest ratings for the channel, more daily views, and mobile app downloads, as well as increased advertising and revenue. Reported improvements include: 200% increase in daily views rate 134% faster data processing using the cloud based Bluebee platform for genomics data analysis Revenue growth from mobile advertising Several times increase in the number of mobile app downloads per day Successful support of the global expansion with a worldwide data center and easy, transparent management capabilities Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Telecom & Media Creating a Self-Care App for a Global Telco Provider Read more Telecom & Media Doubling Productivity with Offshore Software Development Center Read more Telecom & Media How a Scandinavian Tech Company Boosts Growth with NDC in Bulgaria Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Next-Generation Digital Platform for Energy Supply and Sales Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Home / Case Studies Anchor 1 Success Story Having invested a significant amount of resources and energy in their digital platform, our client reached a point where they needed an experienced technology partner to bring it to the next level of operational excellence. Scalefocus built a next-generation web-based monitoring and control platform, which enhanced our client's energy distribution operations and sales processes and increased their end-users' satisfaction. 25% Reduction in Infrastructure Costs Faster Time-to-Market for New Features Enhanced Automated Backup Procedure The Client One of the largest European municipal utility companies, our client offers municipal utilities and energy providers the right solutions in the complex energy market, helping them meet their business goals with standardized and highly individualized analysis and consulting services. The company also produces, procures, trades, and distributes energy resources – mainly electricity and gas. The Solution Scalefocus performed a Software Development gap analysis with specific areas for improvement for consistent quality control over the development, quality, and infrastructure delivery process. We created a completely new environment, built from scratch, using CI/CD with automated provisioning in the complex hybrid IT landscape. After the modernization, the most critical business cases are now covered by automated test cases. The test-case management tool in use is quite adept – it can be used to write and execute test scenarios, create test plans, etc. Our teams implemented new microservices architecture, fixed existing old modules of the system, refactored and cleansed the code according to the industry best practices, and automated the processes. The platform went through an extreme makeover that transformed and stabilized the existing application’s landscape to enforce scalability and functionality. Our team successfully completed: A front-end and back-end solution audit and performance assessment; Custom application development and quality assurance; Application and Business-as-Usual management services; Preparation for real-time data provisioning. Results Our technological partnership resulted in a modern next-generation digital platform for energy supply and sales functions. Within a tight deadline, we managed to completely transform the backbone of the client's existing digital landscape and fully transform one of their most essential business tools – altering it into a next-generation, fully functional, and scalable platform for energy supply and demand and sales operations. We were involved in the entire solution development lifecycle – from requirements gathering to production delivery. At the same time, our teams were simultaneously developing new functionalities and fixing old bugs. 25% reduction in infrastructure management costs; Operational excellence – from an average of 3 major crashes per month to 6 months without any major shortages of the platform; A new environment with automated provisioning; Improved peer code review procedure, enforced by CI/CD; Enhanced automated backup procedure; Faster Bug-fixing / New feature development; Total removal of redundant components and resources optimization. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Read more Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Resolving Business-Critical Vulnerabilities for an Energy Supply Company Energy & Utilities Resolving Business-Critical Vulnerabilities for an Energy Supply Company Home / Case Studies Anchor 1 Success Story Scalefocus was selected as the preferred technology partner to perform a security test over the client's main platform to ensure a fully unified and streamlined process for threat and vulnerability management, penetration testing and source code security reviews. Pointed out all high and critical vulnerabilities Reduced Cyber Security risk by 25% Improved embedded secure coding reviews The Client Our client is a European energy supply company with a focus on energy trading, energy generation and consulting for public utilities. The company was founded as a joint venture between municipal utilities, municipal and regional supply companies to organize joint procurement on the European energy markets and develop synergies. The Solution We identified high-risk infrastructure components by assessing their vulnerabilities and establishing control over the level of risk to the operational environment. We were responsible for scanning and performing in-depth penetration testing on multiple applications related to compliance and relevant industry standards. The tests were conducted in line with Open Web Application Security Project (OWASP) and ISO27001. We also performed a comprehensive Source Code Security Review to highlight potential security vulnerabilities within the client’s IT landscape. We identified miscellaneous code quality issues, for example: Insecure input validation; Inadequate data protection; Insufficient error handling; Weak cryptographic algorithms. Results The enforcement of authentication and access control increased the security level globally across the organization. This allowed secure 24/7 remote access for the staff regardless of their location in the world. Removed over 24 potential security vulnerabilities, 5 of them business-critical; Performed over 80 platform security tests, 56 of them with unsuccessful attempts; Developed and executed 2 full attack vectors, based on the business logic; Established a repeatable process for platform threat and vulnerability management. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Anchor 1 Whitepapers Home / About Browse our white papers to find out how industries change and adapt to meet new demands and business challenges and the struggles they encounter in their digital transformation. All Resources Webinars Whitepapers Technological Revolution in Financial Services Download Digital Acceleration in Healthcare: Capitalize on the Momentum Download Navigate Your Startup Successfully through the Funding Stages Download

SoundVision combines a device and an app to increase the blind and visually impaired people’s independence and improve their quality of life. Anchor 1 SoundVision Technology For Better Mobility Watch video Contact us Innovation that increases the visually impaired people’s independence and quality of life SoundVision is an affordable palm-sized and easy-to-use device that improves visually impaired people’s mobility and lifestyle. Paired with a mobile app, it complements the standard white cane and helps users become more active and independent by providing real-time information about the surrounding area. SoundVision boasts a comprehensive combination of features that is unparalleled in the global healthcare industry. Benefits Easy to use Switch between 5 modes (Distance, Color, Light, Compass, Stand By) with a single button click. Complements the white cane The device features complement the traditional white cane and improve visually impaired people’s awareness of space, location, and objects in their vicinity. Location finder Combination of data for buildings, suites, rooms, obstacles, Points of Interest (PoI), beacons, routes, and floor exits for navigation through Bluetooth beacons. Voice-powered SoundVision is voice-powered and warns users through a built-in speaker or headphones plugged in the 3,5 mm stereo jack. Range finder The hardware solution uses an ultrasonic distance sensor which measures and tells the distance to the nearest object being pointed at within a 3-meter distance. Ergonomic design SoundVision is a lightweight, hand-held device with a simple ergonomic design to facilitate travel and daily routine. Camera LED lamps Distance sensors Lighting sensor Joystick Speaker On/off Button Audio Input 3.5 USB-c charger How it works Warns the user when walking obstacles are detected Recognizes different colors and lighting conditions Recognizes categories of objects Works with sound and vibration cues when in autonomous mode Has built-in standard and clock position compasses Has text and banknote recognition Directional navigation via built-in 9-axis sensor Indoor navigation with BLE beacons Pairs with phone via Bluetooth 5.0 Android and iOS SDKs allow integration with 3rd party apps Technology Embedded Devices ToF Laser Distance module - continuously measures the distance between the device and the objects in front of it. Camera module - used for object and color recognition. Absolute Orientation Sensor – used to provide precise orientation data. Light-To-Digital Sensor - provides information on ambient lightning. EEPROM memory - used for the Firmware of the device. Input Devices Two-axis Joystick - serves as a pointer for navigating through menus and options. Push button - has different function depending on the device status. Output Devices Stereo audio DAC with 2.5-W speaker. Headphones option. Vibration motor Advanced Capabilities Image Classification, color classsificaton, currency recognition – ResNet 50 - Convolutional Neural Network model for image classification. Object Detection – OpenCV/Yolo 4 - used to identify different objects in one image. Location Finder – QGIS+ triangulation algorithms. OCR - Tesseract OCR engine. Text-to-Speech reader How we help The SoundVision contactless device recognizes nearby objects/obstacles in order to enhance the user’s level of orientation. The model tackles a few more problems: deteriorated or missing color and light recognition, current address location, or directions to an address. SoundVision was created with one goal in mind: to help visually impaired have more independent and active lifestyles. This project has been supported by the Norway Grants 2014-2021, in the frame of the Business Development, Innovation and SMEs Programme Bulgaria. Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today

Application Continuity Center Home / Solutions Anchor 1 As businesses race to digitize and deliver innovative services at high speed, leaders struggle to maintain a high level of operational stability. Poor customer satisfaction, low employee productivity and missed business opportunities are among the most common outcomes of an organization’s inability to handle resiliency issues appropriately and efficiently. Application Continuity Center (ACC) is designed to ensure operational stability of software applications by providing professional maintenance and support services and responding faster and more effectively to resiliency issues. Capabilities Application Support 24/7 monitoring of your core applications, hardware and overall system performance to ensure system uptime. Infrastructure Support Fast reaction to issues, bug fixing and small change request management. By leveraging swarm intelligence and the collective expertise of a team of IT professionals with the highest level of accreditation and technology know-how, we provide continuous service that guarantees an engaged workforce and maximum productivity. We employ a data-driven analytics approach that has proven to lead to significant decrease in the number of incidents. ACC is designed with the ability to optimize your maintenance and support by: Reducing the number of incidents by 30% Maintaining the response time to under 30 min. Decreasing resolution time by 30% Increasing the proactively identified bugs by 20% Achieving a first contact resolution rate of 80% Our Work Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all What our clients say about us “We have been partnering with Scalefocus for a number of our projects since 2016. Working together, our engineering teams have helped position Paysafe as a leading payment solutions provider powered by great technology within the fast-paced payments industry.” – Miroslav Bojilov, Paysafe Related Stories 20.12.2021 г. Read more Tech Savvy Talks Vol.2 GitOps on AWS: Simplify Kubernetes Deployments 10.12.2021 г. Read more How to address the critical Log4Shell/LogJam vulnerability 12.11.2021 г. Read more The beginning of Tech Savvy Talks vol 1. Monolith decomposition patterns Read all Have a specific request? Contact us for a tailored support offer. Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Home / Case Studies Anchor 1 Success Story aXedras, a Swiss technology startup, had a revolutionary idea to develop a digital verification platform for the precious metal market that would help put in place international standards and tools for verifying assets’ provenance and traceability. Their journey from concept to market had already begun with a prototype and Scalefocus came on board as a technology partner that would provide both industry consultancy and tech capabilities. The blockchain-based infrastructure connecting mines, refineries, banks, and buyers went live within a year of our collaboration and can now be integrated with the various ERP systems of the platform’s clients. Next-generation digital solution - from inception to launch Decentralized network connecting all players Transparency of all transactions at all levels The Client aXedras, a Swiss technology startup, had a vision for a connected and digitalized precious metal market back in 2017 when they created a prototype of an asset and data integrity platform. The company worked with various market associations in developing a POC for a bullion software solution using Digital Ledger Technology (DLT) that would be fully standardized on a global scale. aXedras also collaborated with national and international authorities to shape the legal international framework for DLT. After the successful development of their prototype, they needed an innovation-driven technology partner that would help them bring their idea from concept to market. Our proven track record with FinTech projects was what motivated aXedras to join forces with Scalefocus on this exciting journey to digitalize an entire industry. The Solution As 2020 turned to be a record-setting year for gold, the international trading and investment community was reminded once again that the precious metal market, despite its centuries-old traditions, still has a long way to go in terms of streamlining its operations. It has so far failed to utilize instruments to safeguard the authenticity of assets and to provide the much-needed transactional transparency for stakeholders. As gold’s relevance skyrocketed with the progression of the Covid-19 crisis, it became blatantly obvious there were no such tools in place. The industry had a gaping need for working mechanisms to help document the provenance of products and to provide a track record of their lifecycles. The technology collaboration between Scalefocus and aXedras began with the clear idea that we were not going to disrupt the precious metal industry, which has solid traditions and operates within a defined framework. Rather, the idea was to help each player comply with the rules and regulations of the very market they operate in through a blockchain-based infrastructure. It allows for a private permissible network where members can transfer data to their business partners securely. Through the decentralization DLT provides, participants can be sure information has not been adjusted or manipulated and maintain full confidentiality while having the necessary transactional transparency. The way the verification platform works is once an asset, such as a gold bar, is refined, it gets a digital twin carrying all of the information about it: where the asset is coming from, details about the manufacturing process, how and when it was moved as well as who took part in the various lifecycle stages. The platform members as such have access to the provenance and quality data whenever and wherever—it’s digitally available—and can take advantage of the asset’s full traceability. This connects the different players and simplifies daily operations, such as transport, compliance and trade. Due to the complexity of the project, as well as the Covid-19 crisis, our team adjusted the development approach in alignment with the dynamic changes 2020 brought. We worked with different teams across Europe and put the solution through multiple iterations to make sure all objectives were met and stakeholders could get the most out of the platform with just a few clicks. We paid special attention to making the solution easy to integrate with various databases and ERP systems stakeholders use, including in terms of hosting and cloud infrastructure. Scalefocus involvement in the project was focused on: Industry consultancy due to our FinTech expertise Design and development of client-facing applications Blockchain integration management Infrastructure development and cloud solutions (DevOps) End-to-end quality assurance Integration of the solution with stakeholders’ ERPs Results Asset integrity, provenance and traceability are of significant importance for sustainable investments in the precious metal industry. The digital verification platform Scalefocus and aXedras developed to guarantee full transparency is now up and running, having onboarded users and stakeholders from all across Europe who can interact with it independently. As a next step we will keep doing engineering work to add more features and modules so that user adoption increases on a global level. Scalefocus developed the idea from inception to market all through the Covid-19 crisis and delivered a next-generation digital solution connecting mines, refineries, banks and buyers seamlessly and instantly. This state-of-the art platform is the first to connect and digitalize the precious metal industry making both Scalefocus and aXedras true technology trailblazers. Deliverables: From inception to market: a prototype to next-generation digital solution One decentralized network connecting all players in the precious metal industry Proximity: players from all around the world are in touch seamlessly and instantly Transparency of all transactions at all levels in an asset’s life cycle Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance Changing the World, One Socially Conscious Banking App at a Time Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

InTime Logistics Achieves 14% Revenue Growth through Innovation Logistics InTime Logistics Achieves 14% Revenue Growth through Innovation Home / Case Studies Anchor 1 Success Story Scalefocus developed Focus Courier, a custom, mobile-friendly ERP system, and MyInTime, a client-facing web portal for InTime, a leading Bulgarian logistics company. Both products automate a variety of business processes, including invoice management, reporting, and delivery tracking. As a result of the partnership and the delivered solutions, yearly revenue increased by a significant margin and both internal and external stakeholders have benefitted from an increase in efficiency. Alignment of all business processes Measurable increase in customer satisfaction Reduced requests processing times The Client InTime is a logistics company founded in 1990 that since its inception has been an authorized service contractor for UPS in Bulgaria. The company has 35 offices nationally that service the entire country and is a pioneer in express domestic courier services. The company delivers packages entirely using its own vehicles, offering a wide-range of services and flexible transit times. For its international business InTime uses daily charter planes and guarantees fast service abroad. The Solution MyInTime Web Portal InTime’s legacy web portal was slow, not integrated with the enterprise planning system and lacked business-critical features. As a result, user experience was poor, and most clients placed their orders by email or over the phone. This meant InTime had to employ more people to meet the growing demand. After careful consideration, they turned to Scalefocus to develop a state-of-the-art web portal that would accommodate business needs and help them regain their competitiveness. Scalefocus developed MyInTime an interactive, flexible, self-service web portal that enables customers to book a courier, track packages, manage invoices and payments, generate bills of lading and import orders from files generated by 3rd party systems. The deployment of the web portal increased customer satisfaction exponentially by introducing new features, improving existing ones and reducing booking time. Internally, it reduced the order processing time which in turn led to reduced costs and better performance. Focus Courier ERP InTime made a strategic decision to improve the company’s performance by increasing its market share in the B2B and B2C segments. The goal was to improve the quality of services and increase customer satisfaction to boost loyalty. They needed a custom-made solution that wouldn’t alter their designated business processes and one that would automate the largest part of the shipment management process. The company’s legacy software and IT infrastructure required a large sustained investment to meet dynamic business needs, making it complex to develop new functionality with day-to-day support costs continuously growing. In cooperation with Scalefocus, InTime decided to develop a new upgraded technology platform that would ensure: High customization to address the specific business processes since financial investment was directed towards implementing the company’s own workflows rather than modifying them to fit a standard ERP A long platform life through standardization and openness, seamless integration, horizontal scalability, infrastructure independence and secure multi-layered deployment Scalefocus developed Focus Courier—a framework for logistics and shipping companies. Our team of experts developed, customized, integrated and implemented all core Focus Courier business processes including: Flexible branch management End-to-end processing of bills of lading End-to-end tracking of shipments – from the ordering process to delivery Creation, processing and exchange of all applicable financial documents Management of transportation routes and schedules Real-time and analytical reports enabling timely business insights Exhaustive management of clients and contracts, including customer-specific pricing and campaign management Results Scalefocus created two technological solutions especially tailored to InTime’s needs and eliminated the issues caused by the employment of legacy tools, such as high costs and unmet KPIs. As a company dealing with transportation of items of various shapes, sizes and fragility levels, it was important for InTime to have a systems in place which help them take care of all business aspects simultaneously. MyInTime was integrated with Focus Courier to streamline customer information and provide better overview of client behavior to improve services. Both MyInTime and Focus Courier are highly scalable applications and are based on the same architecture. Value delivered by InTime Web Portal Increased customer satisfaction Reduced personnel costs Faster, more precise and reliable services Streamlined customer data Value delivered by Focus Courier ERP Simplification and alignment of the business processes across the company Improved processing of return receipts and payments Improved new customer onboarding and campaign management Increased customization of services with the option to define contracts and T&C Reduced costs by cutting down shipment requests processing times Reduced operational risk with preventive monitoring and maintenance capabilities “The Scalefocus business solution tailored for InTime helped increase revenue by 14% year-over-year. We were able to optimize our operating costs. Some of the most useful features for us are the optimized bill of lading management process, the mobile terminal barcode scanner integration and the extensive reports/insights on important business KPIs, such as payment on delivery cash flows.” Atanas Belopitov, Financial Manager at InTime Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Increasing Operational Excellence in Hospitality with a Data Warehouse Technology Strategy Increasing Operational Excellence in Hospitality with a Data Warehouse Home / Case Studies Anchor 1 Success Story Our client – a well-known luxurious company wanted to revamp its Data Warehouse architecture and increase its customer and operational excellence. After extensive due diligence, we implemented a robust Data Warehouse solution that ensured data consistency, enabled decision-makers to derive valuable business insights, decreased costs, and improved their bottom line.  Faster Reporting Improved Operations Efficiency Improved Customer Satisfaction The Client Leading international leisure company operating in 24 countries across the Americas, Europe, Africa, and Asia. In addition to their core luxury hotel business, our client also operates train services and river cruises. The Solution Our software solution provided a powerful tool for conversion and visualization of large amounts of data. The team implemented application programming interfaces, 2 portals, WebShell, Data Feed Service, RT, to support and optimize the platform’s dashboard data analysis and visualizations (.NET based solution). The centralized database serves as a metadata repository for numerous source systems with embedded aggregation functions: Improved accuracy and quality throughout optimization; Improved productivity and efficiency of the systems; Reduced operational costs. Scalefocus was involved from day one into the entire solution development lifecycle - from requirements gathering to production delivery. Our teams performed simultaneously the development of new functionalities as well as fixes of old bugs. Completed on time and meeting the high expectations for quality and functionalities set in the beginning, the project resulted in a 4-year-long partnership with Scalefocus for front-end and advanced data services. Results Scalefocus stepped in and prepared a detailed roadmap for integration, restructuring of the existing systems, and conclusively implementing the Data Warehouse. The first step was in-depth business and technical analysis of their Customer Analytics Platform. Within just two weeks, the team gathered the needed information, created a detailed functional and technical requirements specification, set up and aligned with all stakeholders on the required execution for the Data Warehouse transformation. As part of the implementation phase, Scalefocus prepared the data models and ETL system for customer analytics and information management such as account, product, and booking data. We implemented an end-to-end solution that: Covered the full life cycle – infrastructure planning, architecture, and UAT Data Warehouse maintenance and support services, ensuring the system is up and running Development of a web portal for manual import of required data Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Technology Strategy Mobile Solution for Geospatial Activities Read more Technology Strategy Agria Embraces Innovation with SAP S/4HANA Single Tenant Edition Read more Technology Strategy Creating a Native Virtual Assistant App for a European Lottery Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Real-time Analytics and Data Visualization Platform Energy & Utilities Real-time Analytics and Data Visualization Platform Home / Case Studies Anchor 1 Success Story The Scalefocus team built an innovative solution, which accurately visualizes tons of data and insights in an easily digestible manner through modern technology stack frameworks. The software enabled our client and its end-users to make fast and accurate predictions over real-time data, improving data quality, business decision-making, and flexibility while reducing operational costs. Improved Accuracy and Data Quality Reduced Operational Costs Easily Maintainable Solution The Client Our client is a leading provider of market insights and business intelligence to global commodity and energy markets. The company offers valuable data across the commodity and energy spectrum – power, oil, natural gas, petrochemical, and Natural gas liquids (NGL), agriculture, biofuels, and maritime freight markets. Its end-customers are global commodity and energy trading hedge funds, banks, producers, marketers, and many government entities. The Solution Our software solution provided a powerful tool for the conversion and visualization of large amounts of data. The team implemented application programming interfaces, 2 portals, WebShell, Data Feed Service, RT, to support and optimize the platform’s dashboard data analysis and visualizations (.NET based solution). The centralized database serves as a metadata repository for numerous source systems with embedded aggregation functions, filters, and various data transformations. According to business rules and data formatting enhancements, it validates data on multiple levels with established data cleaning policies. Scalefocus was involved from day one into the entire solution development lifecycle – from requirements gathering to production delivery. Our teams performed simultaneously the development of new functionalities as well as fixes of old bugs. Completed on time and meeting the high expectations for quality and functionalities set in the beginning, the project resulted in a 4-year-long partnership with Scalefocus for front-end and advanced data services. Results The scalable and reliable solution enabled end-users to make swift and informed business decisions from the stories the data tell, draw insights and understand trends, which resulted in higher customer satisfaction and productivity. Improved accuracy and quality throughout optimization; Improved productivity and efficiency of the systems; Reduced operational costs; Easy maintenance and support of the platform; Fast predictions based on real-time data; Performance optimization and easily digestible end-user experience through modern tech stack frameworks. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Anchor 1 Tailored Software Solutions for HealthTech Innovators Building the Future of Modern Health Contact Us Download whitepaper How can we bring you at the forefront of HealthTech? We solve the industry’s most long-standing issues Need for Innovation Acceleration We are an innovation partner to numerous industry disruptors. We innovate together and help utilize the latest technologies to improve customer experience in the digitally-centric post-Covid era and beyond. Insufficient use of AI & Big Data We implement complete data strategies allowing HealthTech organizations to make data-driven decisions, empowering patient self-service, better diagnostics and personalized treatments. Lack of Workflow Automation To reduce the complexity and effort of business processes, we utilize RPA for maximum resource optimization and streamlined workflows throughout the entire organization. Vendor Lock-in & No Interoperability We migrate locked-in vendor solutions to the latest technologies through our dedicated software products and open-source expertise. Legacy Systems & Data Silos We are a one-stop, end-to-end provider with all the capabilities to help you break out of information silos and build flexible solutions - from UX design and UI engineering through integration and data processing to ongoing support. Outdated & Subpar UI/UX Our main priority when doing UI engineering and UX design is to make the end-user completely comfortable with using digital services in the ‘new normal’ so you can devote internal resources to your core business services. Leverage Data And AI To Take Healthcare Analytics To The Next Level Learn more Scalefocus uses end-to-end data strategies and tailored software solutions in the areas of Transactional Databases, Enterprise and Data Analytics. We utilize data lakes as a powerful foundation for ML/AI that enables healthcare organizations to extract valuable information and usable insights from their data. Our BI solutions empower patient self-service, accurate diagnostics and personalized treatments by helping healthcare organizations gain unified view of patient care and make more informed data-driven decisions. If you want to learn more about the way Scalefocus supports healthcare companies to overcome data-related challenges, you can check our recent webinar on Healthcare Digitalization: Scalefocus | Healthcare Data and Digitalization Why Scalefocus We are a full-stack in-house provider that can help you transform completely the way you engage with your users through technology and innovation. We offer the full spectrum of software services - from re-architecting your legacy applications or developing custom telehealth solutions that offer patients uniquely personalized features through superior UX. We eliminate siloed systems to help you make use of your own data with Big Data processing systems. Through smart automation we optimize operational efficiency and reduce costs so you can focus on your core mission: giving users the future-proof digital experience they demand. Read our whitepaper discussing healthcare’s pressing issues and how we can solve them. Download now Our Services What’s the sign-on bonus amount? If you’re an experienced Software Engineer in Java, .Net or Front- end technologies and show your skills to our team, you’re going to receive a bonus for joining us by 30th of September 2021 for the amount of up to 4000 euro gross depending on your Seniority. Can I get a sign on bonus if I’ve accepted the offer after the end of the campaign? Currently not. Can I get a sign on bonus if I’ve accepted the offer and I don’t start before 30.09.2021? No. Is the sign-on bonus eligibility linked with applying via the digital campaign? No, all future Scalefocus employees who've accepted an offer in the duration of the campaign are eligible for the Sign-on Bonus. Will my friend who referred me to this position with Scalefocus get a Referal bonus if they refer me in the period of the campaign? The Scalefocus employee will get the RAF bonus as per the RAF program policies. The Sign-on Bonus is paid to the new employee only. Our Award-winning Proprietary Products Hardware & software ecosystem eliminating the need to carry multiple devices The visual aid solution with a revolutionary set of features SoundVision is a cutting-edge, all-in-one hardware and software solution for the visually impaired combining well-established features with new ways of interacting with the world. Some of its unique capabilities include indoor navigation with BLE beacons, an OCR text reader, world and clock position compasses and banknote recognition. Multi-modal virtual assistant solution for senior citizens Active ageing through innovation and connectedness SAAM (Supporting Active Ageing through Multimodal Coaching) is a virtual assistant platform helping seniors with their day-to-day tasks and boosting their wellbeing by keeping them connected with the world. It utilizes machine learning, user profiling and interfaces, affective computing and multi-modal coaching. Integrated telehealth solution for remote physical treatment Taking physical presence out from Physical Therapy SoFit is a scalable integrated system that delivers both hardware and software to patients who need to practice Physical Therapy or Kinesiotherapy remotely. Users schedule sessions through a web portal after which the patients receive their Remote Patient Monitoring (RPM) hardware with online and offline capabilities. Government-approved mobile app tracing the spread of Covid-19 Leveraging the power of technology in the fight against Covid-19 ViruSafe is our mobile application designed to become the missing link between people and health authorities in states of emergency related to public health. Created right at the onset of the Covid-19 pandemic, it provides а heatmap of the way the virus spreads via real-time monitoring and logging in of symptoms. Our Work Healthcare & Life Science 40% Cost Reduction Via Private Cloud-Based Platform Development Read more Healthcare & Life Science Achieving Two Times Higher Productivity with Fully Redesigned UI/UX Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Contact Us Ready to scale and meet the technology challenges of tomorrow? We help business grow by bringing together a world-class engineering team, industry expertise and technology excellence. Contact us today