Energy & Utilities
Building an Innovative Digital Experience in the Energy Trading Domain
Success Story
A digital transformation journey of a thousand miles begins with a single idea… or app. Our client – a global energy company, wanted to bring energy trading to a whole new level. The company needed a technology partner who would help them deliver a fully digitalized customer experience by providing a real-time overview of the market, analyses, reports, commodity pricing, forecasts, and more, unified in a single mobile application.
100% Upsell of Current Clients
Enhanced User
Experience
50% ROI in
2 months
The Client
An international energy company that operates numerous power plants and leverages advanced technologies and innovations to manage large-scale power systems and infrastructure. The company sources oil, natural gas, and global commodities and trades electricity, emissions certificates, natural gas, LNG, and coal. They operate a sophisticated ecosystem of power plants and manage their own power infrastructure business.
The Solution
After extensive onsite workshops and business analysis, we developed an innovative native mobile application to serve as a new sales and communication channel with customers at their fingertips. The solution is tailored to the industry-specific requirements and our client's business needs for easy and fast access to accurate data and up-to-date market insights, anywhere and any-time.
The solution incorporates the following features:
Complex interactive charts with filters and different comparison possibilities that allow users to combine data essential for them across various markets and commodities
Real-time market reports and market prices per Country/Region/Hub allowing data mining to the precise location
Complete Portfolio screen that helps to extract the maximum value from the existing energy portfolio
Forecasts & Outlook Overview of the current and future state of the market – energy demand and production, asset management, CO2 emissions, and other valuable data
React-based hybrid web content that keeps you up to date with the latest industry news and gives you access to video and audio podcasts with background play support
Push Notifications & Messages functionalities alerting users for new content, upcoming events and specific market changes
Results
As a result of our efforts and commitment, the company provided a unified digital experience to its customers. Our team analyzed their needs and built a custom application, which aligns with all industry specifics and market trends. It resulted in a significantly increased presence towards end clients, as well as the wider energy community.
Key Benefits:
100% upsell of current clients;
50% ROI in the first two months through app subscriptions;
Reduced costs in customer management;
Access to fundamental market and risk data;
Improved customer satisfaction;
Enhanced user experience;
User feedback enablement;
New communication and sales channel with customers;
After accomplishing tremendous success through these mobile solutions, the company decided to extend our partnership and entrust us with developing two more applications, providing real-time market insights.
Our Work
We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities.
