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Infrastructure Support Our infrastructure support services will help you get ahead of incidents and manage them at scale to minimize costly downtime Home / Infrastructure & Operations Regardless if you are using on premise or cloud technologies, the Scalefocus engineers have the know-how and the determination to resolve all of your link, network, transport and application layer issues. Network connectivity to proper application services is our specialty. We have a long history of building strong customer relationships that are based on clear communication, trust and professionalism. We have a wide pool of talented technicians, short response time, we offer unparalleled support and a personalized approach that caters to each business’ specific needs. Capabilities Proactive Monitoring Our support team guarantees high-quality service delivery by following strict IT frameworks. We work with systems and tools like Nagios, Splunk, SignalFX, SolarWinds, CloudWatch to react promptly while monitoring events. Event Management Our expertise in systems like BigPanda allows us to correlate and aggregate events and alarms in cases infrastructure failures. This helps you identify the root cause faster and improve your mean time to repair (MTTR). Ticket Automation When an event turns into an incident, Service Now and Jira are the platforms we have advanced knowledge in and rely on to generate, process and resolve any incident as fast as possible. Managed Services We handle your incidents, requests, changes and issues and provide quick resolution by following ITIL and other established models. Our ultimate goal is to fulfill SLAs and always keep customers fully satisfied. Technology Expertise Nagios splunk SignalFx CloudWatch Scalefocus provides continuous services that include systematic development, know-how, and professional work, which keeps your systems in premium shape, brings cost-efficiency and security. Entrust us with your software and focus on your business. Scalefocus Application Continuity Center as a unit is specialized in application support through its self-managed swarm team of IT professionals and software developers working together using ITL principles to provide optimal support. Our team is constantly trying to improve processes by implementing established CI/CD pipelines, DevOps practices, and expertise in cloud technology. We value transparency and perform regular maintenance and health checks and incident reporting, leading to lower downtime and cutting down on unnecessary costs. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Application Integration Scalefocus teams enable systems and applications to optimize performance, reduce costs and provide business-critical insights Home / Intelligent Automation Application Integration is perfectly suited to sizeable companies with numerous systems that fail to deliver due to unstructured and complex IT landscapes. It helps our customers connect their applications, break down information silos, and leverage the true value of connected business systems. Scalefocus provides consultancy, implementation, migration, and support services across proprietary enterprise integration products and open-source solutions. We utilize the latest technologies and best practices for both cloud and on-prem infrastructures. Capabilities Enterprise Architecture Consultancy Our expertise in standardized and open-sourced solutions, various proprietary platforms, and migration between technologies enables the architecture we build to meet our clients’ needs. We select the best technology for the integration layer and provide support in setting up a working environment, key Proof of Concept solutions, and full implementation of the integration landscape. Business Process Management We help our partners analyze, organize and automate their processes to improve availability and reusability, facilitate management, reduce risk, and coordinate behaviors, systems, and information. Our structured, simplified, and generalized process models are upgraded with customized solutions for clients with specific business needs. Legacy Platform Modernization We provide end-to-end modernization services that help organizations mitigate the consequences of using legacy products. Our services span the entire transition life cycle - from existing IT landscape analysis and creation of a migration roadmap, to the delivery of a new Application Integration Platform. API Design and Management API design and integration implementations with various protocols including, but not limited to REST, SOAP, HTTP, JDBC, SAP IDOCs, GraphQL, Odata. We implement custom integrations based on specialized standards and B2B integration using proven standards like UNEDICAT, X12, EANCOM EDI. Integration Platform Implementation Scalefocus incorporates proprietary and open-source integration platforms that allow businesses to easily manage and evolve their architecture. All of your cloud, on-prem and third-party applications are seamlessly integrated so you can innovate more quickly and accelerate your time to market. Technology Expertise Having experience in a diverse range of technologies in both proprietary enterprise integration products and open-source solutions makes us flexible and able to provide enterprise-grade solutions at a competitive price. Information Technology E-Commerce & Retail Finance & Banking Energy & Utilities Healthcare & Life Sciences Insurance Manufacturing Logistics Aviation Practice Capabilities IBM Software AG Tibco Mulesoft Google apigee Axway Oracle Doubling Productivity with Offshore Software Development Center Find out how with the help of technology, shared resources, and faster service delivery at a lower cost, provided by Scalefocus, our client managed to reap the full benefits of the offshore development center model. Read case study Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Full Lifecycle Software Delivery Home / How We Engage Building a software solution represents only a fraction of its lifetime. As years pass by, it needs to evolve, as the market requirements are constantly changing. The Software Development Life cycle is a continuous process, which does not have a preset ending point. It starts with the planning, goes through system analysis, design, implementation and testing all the way to support and maintenance. At Scalefocus, we offer full software life cycle delivery services to business, that seek to leverage the power of cutting-edge technology to gain a competitive advantage. We offer regular software and infrastructure support which includes monitoring, troubleshooting, escalation and reactive measures, as well as prophylactic and adaptive business requirements and fixes. We focus on optimizing service performance, while measuring it through KIPs and SLAs and providing continuous service improvement. Our Approach Systems Design Our experts will decide on all necessary specifications, features and operations, that will satisfy the functional requirements of the proposed solution. During this phase, we will decide on the components of the software structure, processing and procedures for the system to accomplish its objectives. Development Our Software Engineers step in to turn your business needs into a viable technological solution. Our teams regularly sync and follow-up on the project’s progress. Our Project Managers oversee the entire process to make sure all system features are delivered as per the agreed deadlines and your expectations. Integration & Testing Our QA Engineers determine whether the needs meet the deliverables and everything is working as expected. Regardless of the state of your software, it is good to perform regular checks for errors, bugs and interoperability. Our QA engineers use various testing methodologies for verification and validation. Implementation All data and documents of your old systems will be transmitted to the new one. We understand the importance of your systems being available all the time, that’s why the transfer usually takes place off peak hours. Once the system is live, we transfer general knowledge on how to set up the new software and use it. Support, Operations & Maintenance Building a software solution is not the end of the story. You need to maintain it. Take advantage of our regular support services or advanced managed services: software support for web, desktop and mobile applications, and software infrastructure support incl. systems operations, monitoring, network, firewalls, etc. Whether you need a new solution or already have legacy software and IT infrastructure environment, which requires a large sustained investment to meet the dynamic new business imperatives, Scalefocus is here to help you achieve sustainability and stability in the long run. There are two primary scenarios in which we engage: Your custom software, developed by us, is complemented by both software and infrastructure support services. Our teams can step-in to overtake existing systems, regardless of complexity and state. We have been engaged with the development and long-term solution maintenance for many of our customers. Our engineers have solid background and hands-on experience with handling full software life cycle delivery. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Digital Engineering Turn your ideas into reality with a digital blueprint to innovation Home / Services To adapt to today’s fast-changing markets and technologies, innovation through digital engineering has become a critical effort for businesses, helping them stand out among competitors and meet their customers’ evolving expectations. Scalefocus provides digital engineering services that enable organizations to operate, innovate and scale their business by leveraging cutting-edge technologies, top talent, and cross-industry expertise. Software Engineering UI Engineering Mobile Everything Data & Analytics Quality Engineering Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all

Intelligent Automation Adapt. Evolve. Become with the best of today’s emerging technologies Home / Services Intelligent automation plays an important role and can transform the way organizations do business through the convergence of Artificial Intelligence, application integration and IoT. Through our extensive experience and know-how in the latest technologies, we deliver end-to-end services helping organizations to optimize and scale their business, providing high data accuracy, speed, and workforce agility. ML & AI Application Integration Internet of Things Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Banking, Financial Services & Insurance Read more Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Telecom & Media Read more Premium Video App Development Technology Strategy Read more Mobile Solution for Geospatial Activities Explore all

Technology Strategy Drive exceptional business value with strategic innovation accelerators Home / Strategy & Advisory If you don’t know where you are going, then you are willing to take any road before you. That is not efficient, and you will surely get lost. If you know your goals, you must choose your steps wisely, leading you on a path of success. Similarly, balancing investments in existing technologies with emerging ecosystems requires a structured and strategic approach. We help enterprises incorporate innovation accelerators in their business plans, with the ability to transform initial concepts quickly into established and highly functioning effective new processes. We set clear expectations considering the return on investments in technology as an enabling force for change and adaptation. Capabilities Strategic Evaluation We’ll start off with a technology assessment, perform a value analysis, and create a future state roadmap that ensures a smooth transition. Solution Design We’ll delve deep into your current business model, infrastructure, and resources to define the best technologies that will meet your business goals. Technology Implementation Our team will configure the digital tools and processes that will deliver greater efficiency and higher quality performance to your organization. Monitoring & Maintenance A technology strategy expert will routinely reach out to you to discuss any planned updates, review success benchmarks, and the possibility of applying changes to the initial strategy. We’re keeping a constant eye on emerging technologies and trends in digitalization, envisioning alternative solutions, developing a design that achieves the desired results of our clients, having the scale and engineering prowess to implement business accelerating innovation. No technology strategy is complete without KPIs for success and a clear roadmap on how that success translates into measurable improvements for the business. These might include financial targets, technological targets (scalability, resilience, security), operational (minimizing interruptions, achieving just-in-time supply chain), efficiency targets (resources optimization, clearing process bottlenecks, material usage efficiency), or quality targets (better customer experience through technology, faster response times, automatic feedback analysis and quality improvements). Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

MuleSoft Home / Platforms Companies are facing numerous challenges trying to integrate new applications into their existing landscape. The need for connected, seamless digital experiences spans every industry, especially today when a single customer interaction crosses up to 35 different systems on average. Point-to-point integrations are helpful when a company has a manageable number of applications. But as they grow and become more complex, integration becomes a #1 reason for a digital transformation failure. MuleSoft is a leader in providing a flexible, easy-to-scale architecture for integrations using the API-Led Connectivity approach with many out-of-the-box connectors that are easy to configure for different systems. Deliver more value with a stable and easily scalable API ecosystem MuleSoft – world’s #1 integration and API platform Unlock and unify data Integrate data wherever it resides – on-premises, cloud, or hybrid. Empower your business with APIs Allow your developers, partners and customers to discover and reuse APIs. Create connected experiences, faster Deliver integrated experiences faster with an API and integration marketplace. Run more efficiently Get more done in much less time using clicks or code. Scalefocus offers implementation and consultancy for MuleSoft’s API-Led Connectivity integration approach: from delivery of reusable integrations to custom development of a tailored application network. The successful implementation of the MuleSoft API-Led integration approach will increase productivity, innovation and agility and will decrease operational costs significantly. Proven technology, approach and methodology 60% speed improvement 65% increase in developer productivity 63% reduction in maintenance costs 78% faster time to market Our team delivers integrations using MuleSoft and has a deep understanding of the integration principles using various other technologies. With years of experience in complex enterprise projects, leveraging MuleSoft and other relevant technologies, the Scalefocus consultants can help you with any integration challenge. Our Services Architecture & Consulting Process Improvement Digital Transformation End-to-end Implementations Design & Architecture API-led Connectivity Approach Cloud Enablement API Design & Implementation API Management & Integrations Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Home / Infrastructure & Operations Cybersecurity The mass digitalization, both of businesses and devices, robot process automation, inclusion of ML systems aiding corporate decision making, data-driven business platforms, containerization and increasing cloud resource reliance that we are experiencing has only been sped up by the drastic changes in the business and work environments in the aftermath of the global pandemic. These changes are transforming the technology and systems landscape of business worldwide, altering their security posture irreversibly, exposing enterprises to entirely new world of cybersecurity threats. Our security team plans and conducts assessment and auditing of systems, platforms and entire enterprises, controlled offensive system penetration testing, defensive security hardening, implementation of security and threat response systems, including our own proprietary solution. Capabilities text text text text text text text text Technology Expertise Technology Expertise paloalto networks SentinelOne tenable AXONIUS splunk proofpoint Carbon Black At Scalefocus, we believe there are a couple of key factors which make us stand out as an SOC service provider among the rest. These efforts include: • Implementing the latest trends in data mining, distributed processing and AI to detect abnormal behaviors and malicious activities in а network, which can pose a security risk for a company. Building custom solutions on the fly to meet SOC needs and optimize SOC work process. • Building custom automation tools that meet the client’s needs and protect their critical assets giving them greater confidence and time to deal with important business areas for growth. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, e-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions READ MORE Telecom & Media Premium Video App Development READ MORE Technology Strategy Mobile Solution for Geospatial Activities READ MORE EXPLORE ALL Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. GET IN TOUCH

Awards & Recognitions Home / Company The business and technological communities have recognized us as a leading software engineering company from Bulgaria multiple times. Here is what various associations, organizations and business communities recognized us throughout the years: Innovative Company of the Year, 2022 Oops!... We did it again! Scalefocus was named Innovative Company of the Year for a second consecutive year at the 2022 Forbes Business Awards. We were honoured to be recognized again as a leader of innovation on our 10th anniversary as a company. Another recognition for everyone at Scalefocus – for their unstoppable motivation and drive to achieve more. Leader in Digital Transformation, 2021 The Leader in Digital Transformation award we received at the 2021 Company of the Year Awards is especially dear to us. We are honored by this recognition because it inspires us to continue the hard work that we do every day towards innovation both for our clients and our colleagues. Innovative Company of the Year, 2021 Scalefocus was named Innovative Company of the Year at the 2021 Forbes Business Аwards. We were recognized for our holistic implementation of innovations and our passionate, company-wide belief that change is and will always be the only way forward. This prestigious award is the result of us embracing every out-of-the-box idea and striving for perfection relentlessly. Clutch Leader, 2020 We at Scalefocus, take pride in being a top global IT solutions provider. Our extensive knowledge and hands-on experience in cloud operations, data management, and digital transformation are world-class, and we’ve recently been named an Industry Leader in AWS Consulting by Clutch, a leading B2B ratings and reviews platform. Top Software Development Company, 2020 It is an honour to be among the 1000 best B2B service providers in the world. This recognition comes just a month after Scalefocus was distinguished as a top software development company in Eastern Europe by the Washington DC-based ratings and review platform Clutch. Technology Fast 500 EMEA, Deloitte Global, 2019 Scalefocus was recognized in the prestigious Deloitte 2019 Technology Fast 500 ranking as one of the fastest-growing technology companies among the leaders in the sector. For a third year in a row, we are on the list with the companies in the sectors of technology, telecommunications, media, life sciences and energy for Europe, the Middle East and Africa. Brand of Excellence in Innovation Award, 2019 Scalefocus was recognized with a special Brand of Excellence in Innovation on a special ceremony at the Presidency of the Republic of Bulgaria. The award in the “Innovative Enterprise of the Year” national contest is given annually to Bulgarian enterprises and start-ups which have successfully developed and introduced innovations to national and global markets. Supremacy Awards, Forbes Business Awards, 2018 Scalefocus and the soon acquired company Upnetix are awarded as one of the most successful companies for the fifth time of the renowned Forbes Business Awards Bulgaria. Upnetix team grabbed the valuable award in the Quality of Services category and ScaleFocus got plaques for Human Resources Development and Client Policy Excellence. Software Company of the Year, Global Tech Summit, 2018 Upnetix is “Software Company of the Year”. The significant recognition came from the Tech Summit Awards. In addition, Tzvetan Tzvetkov from Upnetix was awarded in the “Developer in Focus” category. Digital Technology National Winner, 2017/2018 The European Business Awards recognized us as the National Winner in the “Digital Technology” category at this year’s “Ones to Watch” ceremony. Technology Employer of the Year, 2017 For the second year in a row, the Bulgarian Outsourcing Association rewarded the efforts and achievements of Bulgarian companies in the outsourcing and IT sector, investors and local authorities. HR Department of the Year 2016, International Business Awards Scalefocus has been recognized with a Silver award in the Human Resources Department of the Year category by the International Business Awards. The award is a result of our “Focus on our people! Scale through happiness!’ nomination and the constant overperformance of our HR team. Stevie Award winners were determined by the average scores of more than 3800 applicants worldwide. European Service Provider of the Year for SMEs, 2016 Scalefocus was recognized as European Service Provider of the Year for SMEs by the Global Sourcing Association. National Champion for Bulgaria, EBA 2015/2016 Scalefocus has been recognized for a second year in a row as a National Champion for Bulgaria by the European Business Awards (EBA) for 2015/2016. As a National Champion ScaleFocus plays an important part in creating a stronger business community. IBM Risk Analytics Partner of the Year, 2015 Out of the numerous IBM business partners worldwide Scalefocus won the IBM Risk Analytics Partner of the Year for 2015. It’s a great honour to receive this award and see that our hard work is highly appreciated on an international level. National Champion for Bulgaria, EBA 2015/2016 Scalefocus has been recognized for a second year in a row as a National Champion for Bulgaria by the European Business Awards (EBA) for 2015/2016. As a National Champion Scalefocus plays an important part in creating a stronger business community. National Public Champion, 2014/2015 Scalefocus has been recognized as a National Public Champion for Bulgaria by the European Business Awards for 2014/2015. German-Bulgarian Commercial Relations, 2013 Scalefocus was ranked second in the Small and Medium Enterprises category. The company was awarded for its outstanding contribution to the German-Bulgarian commercial relations, investments, technological innovations, and solutions. Most Valuable product, 2021 We are proud winners of the Bronze STEVIE® award at the 2021 International Business Awards ® in the category of Most Valuable product with ViruSafe! We remained resilient through the worldwide pandemic and continued to innovate - creating a mobile application to assist both the government and its users in the fight against COVID-19. This award inspires us to pursue innovation and excellence. Pandemic Response Project, 2021 An achievement we are very proud of is the Pandemic Response Project award, our second one from the 2021 Bulgarian Project Management Awards. In these unprecedented times, we created ViruSafe, a mobile application that assists society and governmental institutions in the fight against COVID-19. Software Company of the Year and CEO of the Year, 2020 Scalefocus was recognized as “Company of the Year” for our role as one of the most innovative, progressive and successful companies in Bulgaria. The jury’s decision was based on our fulfilled ambitions and goals, connected to the development of the IT ecosystem. Our CEO, Plamen Tsekov, was also recognized by Forbes – he received the “CEO of the Year” award. Top 50 Best Employers, 2020 Scalefocus has been placed among the Top 50 Best Employers in Career Show Awards 2020. This nomination recognizes the company’s best practices, which are part of the investment in human capital and contribute to the business climate in the country. Software Company of the Year: IT Sector, 2019 We were recognized as “Company of the Year”. Congrats to our CEO - Plamen Tsekov as well. He received the well-deserved “CEO of the Year” Award. FT 1000 Europe’s Fastest Growing Companies, 2019 Scalefocus was recognized as one of the FT 1000 Europe’s Fastest-Growing Companies 2019. The list is based on the highest compound annual growth rate of the European companies in the period between 2014 and 2017. There are a few key criteria for inclusion in the ranking, including revenue of at least 100,000 Euro in 2014, the revenue of at least 1.5 million Euro in 2017, etc. IT Project of the Year a Social Responsibility Award, 2019 The jury of the IT Project of the Year (organized by Computerworld Bulgaria) awarded Scalefocus with the 2019 Social Responsibility Award for the JobCare online platform, which aims to facilitate the employment of people with disabilities in Bulgaria. Research and Development Center of the Year, 2018 We received the award for “Research and Development Center of the Year” at the Innovation, Technology and Sourcing Awards, which are organized by the Bulgarian Outsourcing Association and BASSCOM. The award is given to organizations, that are pioneering new frontiers for future Innovation, consistent with the organization’s long-term objectives. Scalefocus Announced as GSA Top Performer, 2018 Scalefocus was recognized as a GSA Top Performer in the Emerging Players category. For a company to be part of this prestigious list, it must prove its exceptional contributions to the positive reputation of sourcing and helped shape the current and future state of the global sourcing industry. Technology Fast 500 EMEA, Deloitte Global, 2017 Scalefocus was placed among the 500 fastest-growing technology, media, telecommunications, and life science companies in Europe for 2017. The Deloitte Global’s “Technology Fast 500 EMEA” program is an objective industry ranking, focused on the technology ecosystem. Scalefocus reach the prestigious list with a staggering grew of 256 percent for the period 2013-2016. Best Nearshore Team, 2017 The Global Sourcing Association in the UK honored for a fifth year the talent of individuals and teams who deliver significant value to the global sourcing industry at the GSA Professional Awards. Forbes Business Awards, 2013-2016 Scalefocus has an outstanding performance throughout the years and is 14 times awarded by the Forbes Business Awards Bulgaria. Recognitions for excellence in 2013, 2014, 2015 and 2016 for Client Policy, Quality of Services, Human Resources Development and Business Development. Service Provider of the Year and Employer of the Year, 2016 Scalefocus received two awards from the first edition of the Bulgarian Outsourcing Association’s Excellence Award. We were recognized as a “Service Provider of the Year” and “Employer of the Year”. This is an important recognition for Scalefocus and for the excellent results achieved by our employees in Sofia, Plovdiv, London and Munich offices. SAP HCP Startup Challenge, 2015 After a month of becoming official SAP partner Scalefocus received the first recognition of its hard work in the domain by winning the SAP HCP Startup Challenge. Outsourcing Service Provider of the Year, 2015 Scalefocus won the Outsourcing Service Provider of the Year for 2015 in the NOA Awards. Fastest-Growing Company in Europe, 2014 Scalefocus has been recognized with a Silver award in the Fastest-Growing Company of the Year in Europe category by the International Business Awards 2014. IT Project of the Year, 2014 Scalefocus’ solution for InTime was distinguished as one of the top three most valuable IT projects at the “IT Project of the Year” competition in the category “National IT projects in the corporate sector”. Its main goal is to award the projects that are changing the IT landscape in Bulgaria with important enterprise IT solutions. Best IT Company, 2021 The prize Best IT Company of 2021 from the Annual Company of the Year Awards is a big milestone for us at Scalefocus. We will continue our pursuit of technology excellence and digital innovation even through the toughest of times to deliver outstanding results that exceed expectations. EU Funded Bulgarian Project, 2021 We took the award in the EU Funded Project category at the 2021 Bulgarian Project Management Awards. The dedicated work and fearless commitment to excellence of everyone involved turned SoFit, our software solution providing on-demand telehealth services, into a true award-winning endeavor. Top Software Company, Top Manager of the Year, 2020 Scalefocus are honored to receive the recognitions Top Software Company, Top Manager, Top HR, Marketing & PR Manager and we stand proudly among the 20 best IT companies in Bulgaria for the Year 2020. Brand of Excellence in Innovation Award, 2020 Scalefocus received the “Brand of Excellence in Innovation” certificate just a few minutes ago! This award directly aligns with two keywords from our company mission - excellence and innovation! Top 10 Software Development Companies The agile practices of Scalefocus and unique working outline earn the firm a premium position among top software development companies in Washington D.C. at GoodFirms. GoodFirms research team evaluated the services of Scalefocus and found that they offer commendable services, which are rich in quality. Software Company of the Year at the First SEE IT Summit, 2019 The recognition is due to Scalefocus’ significant business and software development achievements. This category was open only to companies which claimed that a minimum of 50% of their activities is software development related. Employer Branding Project of the Year, 2019 Scalefocus received an award for “Employer Branding Project” at the second edition of Employer Branding Awards by b2b Media. Most Innovative Workspace of the Year, 2018 Scalefocus was recognized for building “The Most Innovative Workspace” in this year’s Innovation, Technology and Sourcing Awards, organised by the Bulgarian Outsourcing Association. The award is given for providing innovative, technology-enabling capabilities to the employees while improving the office space in such a way as to provide enhanced work experience. Most Innovative Company Silver Winner, 2018 We were recognized as the Silver Winner in this year’s “Innovation Awards”, organized by the Bulgarian Chamber of Commerce and Industry. The award is given for realizing innovative technological services and software solutions, which support sustainable and profitable business growth. Most Innovative Company, b2b Media Awards, 2017 Our second prize award in the “Most Innovative Company of the Year” category in the b2b Media Awards is a solid proof that we are on the right path in our development. This is part of our constant strive to move forward, to develop innovation and to deliver smart solutions to our customers. CTO award Annual HR Awards, 2016 The Bulgarian Association of People Management awarded ScaleFocus’ CTO Viktor Bilyanski in the most prestigious category “The most committed to managing people organizational Leader of the Year”. On the same ceremony, our Senior Employee Relations Specialist Aleksandar Stoimenov received recognition for his exceptional professional achievements. Most Innovative Management, Innovation.bg, 2016 During the 12th annual forum “Innovation through talents” Scalefocus was recognized as Most Innovative Management. The award was presented by the President of the Republic of Bulgaria Mr. Rosen Plevneliev. This is confirmation that our focus on enabling the employees to think about disrupting any process or challenge is where our innovation power comes from. German-Bulgarian Commercial Relations, 2015 Scalefocus was ranked first in the Small and Medium Enterprises category. The company was awarded for its outstanding contribution to the German-Bulgarian commercial relations, investments, technological innovations and solutions by the German-Bulgarian Chamber of Commerce. Best Bulgarian Company of the Year, 2015 (2nd) Best Company of the Year competition is organized by First Investment Bank Bulgaria. Our company won second prize in the “Startup Companies” category. Fastest-Growing Company of the Year in Europe, 2015 Scalefocus has been recognized with a GOLD award in the Fastest-Growing Company of the Year in Europe category by the International Business Awards 2015 and Bronze awards in the Executive of the Year and in the Company of the Year – Computer Services categories. Top ICT Employer, 2014 Scalefocus has been awarded two prizes from the annual contest Top ICT Employer in Bulgaria, organized by ICT Media and JobTiger. The company won the Gold award in the IT Services category and the Bronze in the Top ICT Employer category. Fastest-Growing Company in Europe, 2014/2015 Scalefocus has been recognized as a National Champion for Bulgaria by the European Business Awards for 2014/2015. The company is a top Bulgarian applicant.

Internet of Things We design end-to-end IoT solutions and provide the relevant consultancy to accelerate your time to market with low risk and zero lock-ins Home / Intelligent Automation The evolution of energy-efficient hardware has allowed us to live in a mobile world of data. The digital ecosystem is evolving past the confines of the smartphone. The vast, decentralized data ocean that is home to the mass deployment of internet-capable devices has given rise to new challenges to be solved. IoT devices have created an entirely new security landscape, pushing enterprises to search for effective solutions. Scalefocus provides services and consulting both in embedded software engineering and edge computing. We back that up with experience in all cloud services and IoT technologies. Apart from broad-based development across various industries, we also provide the full spectrum of test engineering for IoT-based systems. Capabilities Embedded solutions ■ Handheld devices ■ Medical systems ■ Bionic support devices ■ Tracking and navigation Smart Home & Smart City ■ Energy and smart grid ■ Home automation ■ Life quality improvements ■ Parking and traffic solutions Industrial ■ Factory automation ■ SW/HW custom tools ■ Efficiency optimization ■ Process controllers Automotive ■ Automotive software ■ Electric mobility ■ Automotive smart tools Network and communication solutions design Sensor centric software and hardware solutions Embedded operating systems integration UI/UX design for embedded and industrial products Drivers and sensors integration Technologies we excel at: Low-level firmware development Microcontroller software design Electronics digital and analog design Technology Expertise freeRtos Sagger Linux Bash Zigbee IoT GCC Bluetooth Lora Faster Early Cancer Diagnostics through Hardware Automation Find out how we helped our client to develop and implement innovative technology solutions and automate their breast cancer diagnostics workflow. Read case study Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Project Management Delivering the business results you aim for Home / Strategy & Advisory Each project is a unique journey that aims to deliver a positive change and bring benefits to an organization. Managing change is often challenging, especially in complex environments. Project management best practices help companies effectively manage transformations and new implementations by providing the tools and techniques for optimal execution. Project Management plays a key role in the delivery lifecycle of every project. Our professionals are adept at managing complexity and planning for success. We have extensive experience in project initiation, planning, execution, monitoring and controlling, and closing. Whether you want an always up-to-date project status, coordination of day-to-day activities, risk identification and monitoring, stakeholder management, and reporting, the project manager is the focal point of contact. Capabilities Project Planning We create a general project plan, including execution and product scope with the respective quality measures, schedule and budget for the realization of the project and product. We also plan with risk management in mind, resource management, and involve all stakeholders in the process. Scheduling & Budgeting Regardless of the implementation methodology for your project (waterfall or agile), our project managers create a detailed schedule and budget for its realization, which ensures successful execution each time. Risk Management Every endeavor has a certain level of uncertainty, which brings risks. Our Project Management Team creates a clear plan for identifying, managing, monitoring and controlling project risks, aiming to avoid or at least mitigate the negative impact of the potential risks, as well as to explore and apply any opportunities. Monitoring & Control By creating a detailed project plan, including the project and product scope, schedule, budget, risk management, our project management establishes the foundation for proper monitoring and control of the project. This allows us to identify any discrepancies in advance and take corrective measures on time. Program Management Our program management team’s expertise and flawless collaboration transform our client’s goals into reality every time by providing proficient program planning, schedule & budget management, risk management, monitoring, and control. We focus on applying a mix of globally recognized best practices and innovative new project management approaches that we tailor to meet the requirements and business needs of our clients. ​ The project management approaches outlined by the latest standards of Project Management Institute (PMI) and scrum practices highlighted in the Scrum Guide are employed throughout the whole project lifecycle to ensure successful delivery and provide our clients with a competitive advantage. ​ Our project managers work closely with each client’s representatives to set a solid foundation at the start of the project, during which product discovery, requirements analysis, and decomposition are conducted. Our dedication and skill continue throughout the entire execution, monitoring, and controlling stages of the project lifecycle. Our Work We have a global client base that includes Fortune 500 companies, innovative startups, and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance, and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Salesforce Home / Platforms Salesforce is one of the largest, high-tech, future proof and fastest growing software platforms on the planet. It is built around CRM and customer experience but has endless flexibility to cover a broad spectrum of business applications. Scalefocus provides top-tier software solutions that drive customer success and are tightly connected to building the right partnerships. Salesforce is renowned for an unparalleled user experience contributing to customer success, which fits perfectly into Scalefocus’s mission. Salesforce Sales Cloud Implementation Companies are struggling to find an effective way to manage customer interactions. The main challenge is streamlining the records and responsibilities shared between various departments and individuals. Additionally, the sales process may be unstructured, goal setting and tracking may be absent, and data-driven management and forecasting may seem impossible. Salesforce is considered the global leader in CRM solutions. It builds a 360 view of your customers and centralizes all of your business interactions with them. It has the power to set up data-driven sales processes, massively boosting the effectiveness of your sales operations and forecasting, resulting in significant revenue growth and a boost in customer satisfaction rates. ​ We offer implementation of Salesforce Sales Cloud for diverse use cases: from fast-track implementation of the standard solution for a fixed, affordable cost to large-scale enterprise implementations covering complex sales processes. Our Salesforce team is not only adept in the Salesforce platform itself but has an excellent command of industry knowledge. Our Salesforce consultants can audit and help you optimize your sales process by applying best practices and industry-specific expertise. A successful Salesforce implementation can boost sales by 58% and yield a 27% higher customer retention rate. Salesforce Service Cloud Implementation Deliver a trusted service process to your customers from anywhere. Scale your support with self-service options. Arm your support team with the ultimate tool to solve critical cases and deliver the ultimate customer satisfaction. Take advantage of multichannel customer interaction and build a 360-customer view. We offer Implementation of Service Cloud - from a quick out-of-the-box support process to elaborate and scalable service models. Our certified Salesforce consultants and developers are not only highly skilled in the Salesforce platform but have comprehensive industry knowledge. They can help you optimize your support process and introduce best practices, boosting the value of your Service Cloud implementation. Salesforce service cloud implementation achieves: ​ • Increase customer satisfaction by 37%. • Personalize your customer experience. • Improve customer support metrics. Scale your support operations. • Save costs and optimize agent productivity. • Keep records of every customer interaction. • Respond seamlessly using all channels - from phone and mail to social media. Salesforce Professional Services Salesforce is well-known as the leading cloud platform for establishing and growing successful customer relationships for businesses worldwide. Its capabilities are limitless and can yield great results for organizations in any industry. As a registered Salesforce consulting partner, Scalefocus takes pride in its holistic approach to CRM implementation. We start from the inside out with a deep analysis of the current design and architecture and any existing implementations, followed by client-centered consultations. We consider all critical aspects in the migration process, including integrations with other systems, app-building capabilities, effective onboarding, and support. Our certified Salesforce consultants and developers are not only highly skilled in the Salesforce platform but command comprehensive industry and business knowledge. They can help you optimize your support process and introduce best practices, boosting the value of your Service Cloud implementation. Capabilities and offerings: ​ • End to end Salesforce implementations of Sales and Service Cloud • Business analysis, best practices implementation, design and architecture • Upgrading existing implementations • App building and support • Data modeling and migration • Integrations of Salesforce with other systems • Admin and end-user training • Salesforce instance administration Meet the driving force behind this - our Salesforce team Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Telecom & Media Premium Video App Development Read more Technology Strategy Mobile Solution for Geospatial Activities Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch