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Energy & Utilities Resolving Business-Critical Vulnerabilities for an Energy Supply Company Home / Case Studies Anchor 1 Success Story Scalefocus was selected as the preferred technology partner to perform a security test over the client's main platform to ensure a fully unified and streamlined process for threat and vulnerability management, penetration testing and source code security reviews. Pointed out all high and critical vulnerabilities Reduced Cyber Security risk by 25% Improved embedded secure coding reviews The Client Our client is a European energy supply company with a focus on energy trading, energy generation and consulting for public utilities. The company was founded as a joint venture between municipal utilities, municipal and regional supply companies to organize joint procurement on the European energy markets and develop synergies. The Solution We identified high-risk infrastructure components by assessing their vulnerabilities and establishing control over the level of risk to the operational environment. We were responsible for scanning and performing in-depth penetration testing on multiple applications related to compliance and relevant industry standards. The tests were conducted in line with Open Web Application Security Project (OWASP) and ISO27001. We also performed a comprehensive Source Code Security Review to highlight potential security vulnerabilities within the client’s IT landscape. We identified miscellaneous code quality issues, for example: Insecure input validation; Inadequate data protection; Insufficient error handling; Weak cryptographic algorithms. Results The enforcement of authentication and access control increased the security level globally across the organization. This allowed secure 24/7 remote access for the staff regardless of their location in the world. Removed over 24 potential security vulnerabilities, 5 of them business-critical; Performed over 80 platform security tests, 56 of them with unsuccessful attempts; Developed and executed 2 full attack vectors, based on the business logic; Established a repeatable process for platform threat and vulnerability management. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Energy & Utilities Increasing Employee Engagement with Energy Market Insights Home / Case Studies Anchor 1 Success Story As part of our client’s digital transformation journey, we previously delivered a mobile application that achieved 100% ROI in a few months and turned into a valuable new sales channel. After its quick success and proven value for the end-users, we were chosen as a long-term strategic technology partner for the next stepping stone of the journey – the Market Insights application. The app provides employees with the latest developments in the energy markets. Real-time overview of the prices of all energy sources, financial figures of energy companies, news from the industry, and all information relevant to shareholders, investors, and analysts. 90% Employee Engagement Predictions Made on Realtime Data 1-Click Navigation for Crucial Insights The Client An international energy company that operates numerous power plants and leverages advanced technologies and innovations to manage large-scale power systems and infrastructure. The company sources oil, natural gas, and global commodities and trades electricity, emissions certificates, natural gas, LNG, and coal. They operate a sophisticated ecosystem of power plants and manage their own power infrastructure business. The Solution Our solution resulted in a simplified but yet powerful and elegant mobile app. The custom-built mobile solution was tailored to the industry-specific requirements and our client's business needs for fast access to reliable complex data. The seamless and straightforward, yet versatile UX provided market insights with one click – which led to more engaged employees who have powerful industry intelligence tool at their fingertips. The app quickly became an important part of the client's daily workflow, meetings, and even presentations. Some key features include: Complex interactive charts with filters and different comparison possibilities that allow users to combine data essential for them across various markets and commodities Real-time market reports and market prices per Country/Region/Hub allowing data mining to precise location providing the building blocks of any sound strategic decision Forecasts & Outlook Overview giving an assessment of energy demand and production, asset management, CO2 emissions, and other valuable data within a specific time-frame, combined with a forecasting feature that provides stakeholders with the ability to anticipate fluctuations in the energy market Daily press review IR Daily provides news and updates about the company, the competition and the industry, stock market information and up-to-date energy sources' prices. Push Notifications & Messaging functionalities with different categories of notifications – messages, upcoming industry or company events, market alerts, new content, industry reports and analysis. Audio & video podcasts supporting background playback, enabling employees to use their phones while remaining up to date with the latest insights from the industry and company Integration of all front-end app components with back-end Azure ones to orchestrate workflows Smart UX and widgets UI adjusts to usage, interests and needs of the different departments and users according to their digital behavior enriching the user experience Offline capabilities last online data is always available and fully functional when offline Results High employee engagement due to unique and feature-rich mobile application, creating entirely new user experience and empowering them with easy access to critical business data. Specific results include: 90% employee engagement through a simplified app, easy to use at any time anywhere 1 click navigation for crucial business insights Real-time data & alerts facilitating future industry predictions Seamless information flow – important information is distributed via messages and push notifications Offline capabilities – last online data always available and fully functional when offline Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Read more Energy & Utilities Building an Innovative Digital Experience in the Energy Trading Domain Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Banking, Financial Services & Insurance Continuous Security Posture Assessment of a Leading Fintech Company Home / Case Studies Anchor 1 Success Story As a FinTech company striving to provide innovative solutions to both individuals and organizations, our client has the responsibility to ensure the security of sensitive financial information and protect it against cyberattacks. They needed to develop a strong cybersecurity defence strategy to meet all industry-specific regulations, such as PCI-DSS, and ensure compliance. By implementing the CsRM platform, we gave our client full control over the security of their assets and allowed them to make informed business decisions. Continuous visibility and monitoring Custom risk score based on business needs Visibility & control over the security posture The Client Our client is a FinTech leader in online payments bringing together experts from the banking and payment sectors, aiming to disrupt corporate banking and payment services. The company was established as a technology-led platform delivering simple solutions through easy access. Today it employs over 100 people in 5 offices around the world. The Solution The Scalefocus team of highly accredited cybersecurity professionals helped the client gain in-depth understanding of the need to continuously assess their whole security posture rather than solely the security of the online payment platform. To achieve this, we implemented our Cybersecurity Risk Monitor (CsRM) platform across the whole company infrastructure (on-prem & cloud; SDLC) with an initial 2-year subscription. The CsRM platform provides: Regular automated updates on the vulnerabilities of all assets Technical and business analysis of company exposure and threats Identification of changes in the threat and risk landscape through constant monitoring Results CsRM gave our client full control over the security of their assets and allowed them to make informed business decisions. Deliverables Reduced risk on the whole portal by over 22% in just the first 2 months Identified over 240 vulnerabilities companywide, 24 of them business-critical Reduced cybersecurity spending by 15% in just the first 3 months Improved management and employees’ awareness of cybersecurity’s importance Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Banking, Financial Services & Insurance Enhanced Asset and Risk Management for an Insurance Company Home / Case Studies Anchor 1 Success Story Our client took the strategic decision to improve their performance by increasing capital to nearly €10 million, which was part of the measures to meet future requirements, including those in the Directive 2009/138/EC of the EP. Scalefocus implemented the IBM Solvency II solution, which optimized their internal processes, ensured compliance, improved customer satisfaction and enhanced stability across the company. 15-20x Faster Reporting Process Better Cross-Departmental Collaboration Enhanced Corporate Reliability The Client Our client is one of the first insurance companies in Bulgaria with a General Insurance License. Through a combination of health insurance packages that cover a wide spectrum of health risks our client provides comprehensive medical services to their clients. The company has offices in nearly 100 cities across the country and employs over 4000 brokers and insurance agents. The Solution The IBM Solvency II solution that Scalefocus implemented utilizes the latest technology for working with large amounts of heterogeneous data, analyses, risk models and transparent corporate reporting. It is based on SQL Server 2012 platform to store all information necessary for report preparation and uses the same server repository for all components. The data is used for compiling the reports in IBM Cognos BI and visualization, as well as for generating final xBRL files from IBM Cognos DM. Among the main features are the systems’ ability to work with diverse data types and the conversion of the original data through ETL processes in a form suitable for use in a database: Assessment and forecast of insurance risks Preparation, analysis and comparison of different actuarial models Implementation of stress tests for the company Automated risk measurement of processes for Solvency II Compliance Results During the implementation of the project, our client used the opportunity to optimize its internal models of asset management and insurance risk and its predictive modeling and automated quantitative reports. The effectiveness of the implemented system is confirmed by the results achieved during its use, including: 15 to 20 times faster reporting process Increased collaboration across departments due to optimized business processes at all levels Elimination of manual error-prone tasks and duplicative processes Enhanced corporate reliability to ensure payment of all amounts taken out as insurance in case of disaster Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Banking, Financial Services & Insurance Disrupting the FinTech Industry with a Mobile Solution Home / Case Studies Anchor 1 Success Story Cutting-edge startups in the FinTech industry are already experiencing hype due to the disruptive technologies that drive them. Rubarb is part of the startup eco-system in Germany and wanted to introduce to the market a next-generation financial service mobile application. Its purpose is to blur the boundaries between wellness and savings and take the stress out of finance and investments, offering a holistic financial wellness solution accessible to everyone. They needed a technology partner with rich mobile development and FinTech expertise that understands the technical challenges behind app development and can come up with a strategic solution to overcome them. Scalefocus took complete ownership of the project and delivered end-to-end consultancy and solutions that resulted in a feature-rich app with engaging and intuitive UX, combined with easy and quick onboarding, as well as robust data protection. 29% User Retention Rate Smooth and Intuitive UX Reduced Software Development Costs The Client Rubarb is an exciting FinTech startup and the first player in Europe to offer ETF investments entirely for free without minimum purchase requirement. The company takes the stress out of the investment equitation, empowering people to easily save and invest without any financial knowledge. Providing fully integrated and automated solutions accessible for free – a mix of financial services, gamification, and online community building in cooperation with the largest bank in Europe. Savings are invested only in sustainable business portfolios from iShares, the largest asset manager in the world. The Solution Our team remained focused on the client's main deliverables to reach the results they need. As a consultant and tech partner Scalefocus was involved in the entire solution development lifecycle – from information gathering to product delivery. We advised on the project management cycle and set delivery milestones to ensure that we could meet the aggressive deadline. We consulted the client on choosing the right technology stack and the most appropriate architecture. Based on our rich mobile development and FinTech expertise, we performed a thorough analysis of the current trends, the existing competition in the niche, and their product offerings' functionalities. The next step was to organize UX workshops for Rubarb's team and outline the best practices in creating state-of-the-art mobile apps. Together with the client's in-house experts, our mobile development team delivered UI that was later described by the end-users as ‘golden’. Vivid graphics and illustrations enhanced the user experience to turn a prosaic subject like investing into an exciting opportunity. This is an incredibly challenging issue for an investment app as content needs to be easily digestible but also engaging to promote further engagement. The multi-step onboarding process was simplified and created a sense of trust in new users. At every step, they can see what is happening, monitor their progress and see what's next. The app removed the complexity of choosing individual investments, and the UX was designed to limit as much as possible the chance of misuse of even basic features, protecting users from losing money due to misunderstandings functionalities. Main functionalities: Three simple paths to savings – the app rounds up what users pay online and the digital change goes into their savings account; alternatively, users can go with a saving plan, or a one-time pay-ins Three levels of risk in a user’s investments – users can choose from three investment strategies depending on their risk appetite Investments are made in ETFs – with a focus on sustainable financial products that avoid unsustainable industries Results The app was successfully deployed on the announced date and met Rubarb's and their end-users’high-quality standards. We delivered elegant and intuitive UX with a simplified onboarding process, security of transactions, and personal information, as per the strict regulatory requirements of the EU. Our team took complete ownership of the project and treated it as their own, working in close collaboration with the client, which led to: Key business results: Smooth & intuitive UX 29% Retention Rate Simplified onboarding process Reduced software development costs High User Growth Rate with 0 marketing expenses Accelerated growth of Assets Under Management 4.1 app store rating Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

E-Commerce & Retail Deploying a Remote Delivery Center for a Digital Retailer Home / Case Studies Anchor 1 Success Story Our client – a Fortune 1000 manufacturer and digital retailer, was on the quest to fully digitalize their service offerings and augment the customers’ experience worldwide. As part of their transformational journey, they entrusted us with the development and implementation of critical components to support and accelerate the development of a wide range of digital products, which increased customer satisfaction and provided fresh opportunities for the company to stand out from the rest of the crowd. 30x Increase in Time-to-Market 2x Decrease in Engineering Costs 6x Faster Staffing The Client A Fortune 1000 manufacturer and digital retailer of high-quality personalized products and services offered through a family of lifestyle brands, based in the USA. Their business solutions revolve around digital printing services that enable efficient and effective customer engagement through personalized communications. The Solution The portfolio of products and services composing the client’s infrastructure is a critical mix of interconnected systems and other standalone products or services that are integrated on various levels. Social Share The key component in the portfolio of brands is a social add-on and a mobile app regarding the product experience. Sisyphus Sisyphus is another significant component in the client IT landscape. It is one of the features that are externalized from AppCode and acts as a standalone functionality. It is accessed by a variety of clients (desktop, mobile, web). The component provides API endpoints for the actual upload of data. Data API Data API is a cloud-based data management ecosystem. As a member of the Data API team, our experts were engaged in a high-performance agile environment that focuses on deliverables within the client’s backend systems – developing features, improving quality, and delivering a scalable platform. Scalefocus’s team was responsible for Data API services, managing asynchronous queue-consumer workers, improving the cache layers, increasing telemetry with instrumentation, continuously enforcing unit testing, and working with billions of records in a highly available database. The team also integrates external third-party services and works with the client’s shared microservices providing a speedy and resilient Data API platform. Content management Content management is a project that aims at faster product enablement. It covers the tools used to make new or modified products available to customers through the front-end systems. Network Operations Center (NOC) Concurrently, a network operations center (NOC) is founded at Scalefocus in Sofia to support the client’s initiative to turn the existing support center from a communication point into an active problem-solver that automates activities and architects the systems to operate more efficiently. The Remote Delivery Center effectively covered the off-hours shifts, removing the need for night shifts in the US headquarters. RDC provides access to a large pool of 100+ dedicated engineers with a diverse set of skills; Multi-project engagement & technical ownership for many key in-flight projects; Business-critical ongoing 24/7 services; Implementation of a highly configurable hybrid-cloud modular platform based on a modern technology stack. Results Prior to embracing the Remote Delivery Center of Excellence concept, the client used to lack processes and measurability of the tech-work delivered by several geographically dispersed vendors. The centralized global delivery hub of Scalefocus ensured a well-balanced communication stream between the offshore delivery teams and the headquarters. Scalefocus took responsibility for the enhancement of components that cover the entire user flow from image upload to print along with the large-scale engineering projects. Our team efforts were directed towards a simplified consumer creation experience and implementation of a more straightforward UX design, which led to an increased consumer engagement and conversions. Our team introduced a new custom test automation framework, which resulted in faster script creation, enhanced test maintenance, and better code reusability. As a result, 90% of the false-positive alerts were eliminated in 35% of the test scripts in the framework's previous version. Some of the results include: 30x faster time-to-market on new products; 5x reduced operating costs to business-critical rendering platform; 2x decrease in engineering costs; 6x faster staffing when new resources are needed. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Technology Strategy Agria Embraces Innovation with SAP S/4HANA Single Tenant Edition Home / Case Studies Anchor 1 Success Story As an international company specialized in plant protection products Agria needed a partner who would lead their digital transformation journey, migrate their business infrastructure to SAP S/4HANA STE and help them take advantage of all benefits this future-proof ERP solution brings. Scalefocus’ SAP consultants crafted Agria’s digitalization strategy that optimized their business processes, increased visibility and traceability and reduced overhead. Improved production and resource planning capabilities Higher agility and reduced time to market Lowered maintenance costs and prevented downtime The Client Established in 1932 in Bulgaria to meet local demand for high-quality plant protection solutions, today Agria is the largest agrochemical producer on the Balkan peninsula. The company has two main production and packaging facilities and exports their internationally certified products to over 70 countries in Europe, Asia, South America, Africa and the Middle East. Agria’s multi-faceted business development approach includes continuous modernization, regular portfolio expansion and an ongoing commitment to environmental protection. The Solution As part of their global plan for digitalization and process optimization, Agria needed a technology partner who would help craft the company’s digital roadmap for years ahead. The first step involved migrating their heavily customized SAP ECC 6.0 solution to SAP S/4HANA to allow seamless management convergence of all company subsidiaries in Bulgaria, Russia, Ecuador and Indonesia. The main objectives of the project were standardizing processes across Agria’s global business entities, increasing visibility over KPIs as well as the entire business and reducing overhead. Agria executed an extensive RFP procedure to find the best vendor for their digitalization journey and Scalefocus was among the shortlisted companies. They tasked us with executing their ERP migration strategy due to our extensive experience in delivering complex enterprise projects for business transformation and solid track-record of successful SAP S/4HANA implementations within the manufacturing industry. We guided Agria in unpicking the SAP ECC 6.0 customization that was not driving satisfactory results and provided the complete picture of the value they would get moving forward with SAP S/4HANA. In this way we were going to fulfill step one of the global plan to move all of Agria’s subsidiaries to SAP and resolve the long-standing issue of production and resource planning optimization. SAP S/4HANA is a future-ready enterprise resource planning (ERP) system with built-in intelligent technologies, including AI, machine learning and advanced analytics. It transforms business processes with smart automation and runs on SAP HANA—a market-leading in-memory database that offers real-time processing speed and a dramatically simplified data model. After careful evaluation with the active participation of Scalefocus’ consultants, Agria decided to go with S/4HANA Single Tennant Edition, which provides next generation ERP capabilities packaged as Platform as a Service (PaaS) for maximum flexibility and scalability. The decision allowed the company to take advantage of all benefits this comprehensive cloud-focused approach offers, specifically a flexible licensing model and compliance with regulations in the countries of all subsidiaries. Having carried out the first Greenfield SAP S/4HANA migration in Bulgaria the year before, Scalefocus had the confidence and full expertise to rise to the occasion and turn Agria into a trailblazer on yet another front. The modules in the implementation scope were Sales and Distribution (SD), Materials Management (MM), Production Planning (PP), Finance (FI), Controlling (CO), Plant Maintenance (PM) and Quality Management (QM) and we configured them in a single integrated system. The Scalefocus SAP team utilized PP/DS (Production Planning and Detailed Scheduling) with characteristic dependent planning, which we had to modify in a way that would enable extremely precise resource planning and configuration. It was a necessary step to ensure compliance with varying sets of international regulations and quality standards. We conducted walkthrough tests, key user trainings and provided dedicated hyper care to secure seamless integration. Results Agria’s SAP S/4HANA migration strategy involved complex decision making on the Scalefocus SAP team’s part due to the global scale of the project and the sophisticated nature of production processes. Alignment with the company’s subsidiaries required a flexible system that combines innovation, scalability and full transparency on all levels with UI that would facilitate and accelerate user adoption. Every digital transformation runs into challenges, but with the right roadmap they can be minimized and solved quickly. Going forward with a cloud-first approach enabled Agria to have a higher degree of agility, reduced the time to market and in the end ensured the project’s success. Implementation and Go-live of the future-proof S/4HANA STE Improved production and resource planning capabilities Eliminated business-critical system inefficiencies perpetuated by ECC 6.0 Laid the foundation of the international SAP convergence plan Lowered maintenance costs and prevented downtime Enabled traceability of results down to single transaction level Ensured transparent real-time information flow and informed decision making “The business value for Agria that Scalefocus helped unlock with the implementation of S/4HANA STE is just the beginning of our digital transformation and the collaboration between our companies. Our long-term strategy to transform both internally and externally to adapt to constantly evolving market requirements was set in motion by the best technology partner we could have hoped for. We will take full advantage of the opportunities offered by the cloud and keep pursuing innovation at every step of our digital transformation journey. Thanks to Scalefocus and the implementation of S/4HANA STE, we feel completely supported on that journey and together we will continue pushing the boundaries of what this new solution can bring in terms of business value. “ Alexander Krustev CIO, Agria Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Technology Strategy Mobile Solution for Geospatial Activities Read more Technology Strategy Creating a Native Virtual Assistant App for a European Lottery Read more Technology Strategy Increasing Operational Excellence in Hospitality with a Data Warehouse Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Healthcare & Life Science Building Resilience with Offshore Software Development Center Home / Case Studies Anchor 1 Success Story The healthcare industry is shifting more and more to client-centric and innovative value-based treatments. With that shift comes the increased demand for refining efficiency and reducing costs while utilizing the latest software solutions to create value. Our client, a global leader in personalized healthcare, pharmaceuticals, and diagnostics, needed a team of savvy software development professionals to establish his Offshore Software Development Center in R&D and healthcare IT services. Working with Scalefocus helped them to minimize risk in the highly regulated environment of healthcare, improved their capabilities, accelerated time-to-market, and put them one step ahead of the fierce competition on the market. Enhanced operational effectiveness Reduced training and overhead costs Expanded R&D capabilities The Client Our client is one of the largest biotech companies globally, fighting diseases on many fronts like oncology, immunology, infectious diseases, ophthalmology, and diseases of the central nervous system. Focused on advancing science to improve the world's health and pioneer in pharmaceuticals and diagnostics, their global strategy aims to fit the proper treatment to each patient through technology. World leader in in vitro diagnostics, diabetes management, and tissue-based cancer diagnostics, the company aims to improve patient access to medical innovations worldwide. The Solution Three of four CEOs of healthcare companies see a decrease in rising costs as one of their critical financial priorities. Working with a partner with Remote Delivery Center capabilities has proven to keep organizations innovative and technologically advanced while saving resources to focus on their core business strategy. Like many other global companies, our client needed to rapidly increase its capacity to develop software solutions for the company's needs. Obsolete software, advancing competition, the need for stable R&D progress and easy scalability were the main challenges they wanted to address. Our client wanted to focus not only on cost-cutting but on improvements in Total cost of ownership, ROI, and value creation of software development. Working with a reliable and experienced technological partner like Scalefocus gave them access to a vast talent pool of software developers without the recruitment, training, and onboarding hassle. The Offshore Software Development Center that we established helped the client to shape a well-connected ecosystem of software products. The OSDC proved to be one of their most viable investments in terms of digital transformation. Our software development and R&D teams shared the responsibility for the software and product development, providing the client with enough time and resources to focus on their core business, to launch products faster, and to save the costs involved in staff hiring and infrastructure maintenance. Digital transformation through DevOps maturity DevOps has transformed the IT industry by changing the way teams operate and collaborate. By following the DevOps maturity model, we helped the client identify their organization's strengths and weaknesses and focus their efforts on critical areas that needed improvement. Our Offshore Software Development Center enrolled a significant transformation initiative – moving away from Microsoft's Team Foundation Server (TFS) to a next-generation development management system. The TFS was used as a centralized system to manage the whole software development cycle and the complete source code. But it was an outdated approach using a central repository, where distributed depository would have been more beneficial for the client's team – giving them the flexibility to work locally without relying on a central server. We conducted numerous interviews with the relevant stakeholders to determine the current "as is" IT environment and identified any gaps in the process. Our teams determined the pain points and offered a few sustainable solutions. Our client chose Azure DevOps Server as a viable solution, and we implemented it. The migration provided the client with full control of how and where data could be stored. As healthcare providers need to comply with rigorous data safety regulations – the information was stored on-premises. Our solution made sure the information was cloud-ready and could be easily transferred at any time. The RDC also helped the client to reach DevOps maturity. Following the SAFe methodology, we implemented DevOps to break down organizational silos and developed a Continuous Delivery Pipeline (CDP) – enabling our client's teams to deliver market-leading solutions at much greater speed. The result – highly agile teams able to deliver value whenever there is a business need. Accelerating productivity with modernized UI and UX Another important project that our OSDC delivered was the modernization of the UI/UX of newly acquired software, expanding the client's capabilities for Tissue Diagnostics (RTD) Advanced Staining. All of their software products follow the concept of One Company Design – the same look and feel across different applications. The software that we revamped is aimed to facilitate the work of laboratories and medical personnel. It enables them to understand the performance of various medical hardware devices through detailed, high-quality visualizations such as test progress updates and task completion levels. Our OSDC revamped the software and aligned it with the One Company Design requirements of the client. The challenge was to modernize the UI/UX while keeping the functionalities and build an intuitive experience for users with various technical competencies. The modernized UI/UX led to two times higher productivity rates among end-users Optimizing performance through R&D One of our clients' products enables medical personnel for early diagnosis of cancer through examination of cytosmears. The hardware takes samples automatically in 5 steps, but one of these steps still involves manual interactions. Our R&D team had to develop the necessary software that would automate this process. We were collaborating with the client's team and external teams responsible for developing the hardware. Our teams built several MVPs using different technological stacks. They consulted the client at every step of the process, advising them of the pros and cons of the suggested technologies and verifying and testing their productivity and performance. For the first time in the company's history, software and hardware will be developed simultaneously, thanks to the extended R&D capabilities that our RDC provided. Following our advice, the client also chose this to be their first hardware with embedded Linux. Results The Offshore Software Development Center enhanced our client's software development operations and turned into an instrument for growth that provided a greater degree of flexibility. It also improved collaboration and responsiveness across teams and the efficiency of the software development processes while maintaining the centralized decision-making required at the business level. Our experts helped the client reach DevOps maturity, replaced their legacy systems with a cloud-ready decentralized development environment, and streamlined the UI of the newly acquired software. We are now entering the next phase of the MVP development to automate their next-gen medical equipment, which will help for the early diagnosis of cancer. Key business benefits: Enhanced operational effectiveness Access to a large pool of talent as well as industry expertise New features and products have a shorter time to market. Reduced training and overhead costs Business flexibility enables the client to respond more quickly to market changes and capitalize on growth prospects. Complete redesign of the user-facing elements of the newly acquired legacy software Two times higher productivity rates among end-users of the revamped system Up-to-date development management system implementing the current SDLC A fully unified workflow allowing faster software delivery and deployment Expanded R&D capabilities Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Home / Case Studies Anchor 1 Success Story As more consumers go digital, only the truly innovative financial service companies can disrupt the market. To keep pace with consumers’ changing preferences and to serve them in the best way, our client decided to expand their core business by creating the first fully integrated digital bank in the Middle East with online-only set of offerings. The first entirely digital banking solution in the Middle East Easy-to-use, end-to-end mobile loan feature Cutting-edge UI/UX on any device The Client Our client is a leading financial services company with 80% of their operations taking place online, they give investors and traders all necessary tools to capitalize on their funds via a state-of-the-art digital platform. Through a single login, traders get access to regional exchanges and to more than 20 international financial markets, creating a diversified portfolio of assets. Individual investors can choose from multiple mutual fund providers across various products to make quick and informed decisions with the help of our client’s expert investment advisory services. The Solution The project is supported by one of the region’s leading government innovation programs as part of a long-term strategy to place the country on the map of tech giants in the Middle East and beyond. After an extensive selection process and detailed vetting procedures, the company partnered with Scalefocus and tasked us with building their new cutting-edge banking solution. Our FinTech and delivery expertise coupled with a highly agile development approach singled us out as the most qualified technology partner that would rise to the challenge. The core leadership managing the project consisted of senior-level experts who applied their know-how in the context of the ongoing shift to digitalization in the Middle East. To ensure maximum collaboration, transparency across a very large and scaling team, we adopted the Spotify agile model. We operated with squads - cross-functional, autonomous teams that focus on certain product and business goals, and chapters where specialists align on best practices, engineering standards and solution design companywide. This created a strong solidarity within the teams, high sense of ownership and responsibility and reduced the typical blocking interdependencies in a large-scale organization. Project management was agile, strictly following the Scrum framework, which helped us solve challenges quickly and effectively while working with rigorous standards and quality control. In-depth analysis of business objectives, KPI's and creation of an action plan MVP closed testing version released within just 3 months Leveraging our expertise in Mobile, Backend, Automation, DevSecOps, Big Data Tech stack with cutting-edge technologies aimed at increasing security and performance (Spring, Golang, React, Swift, Kotlin, Python, Ansible, Terraform, Oracle, Docker, K8s, Hashi) Results Modern consumers’ openness to purely digital propositions is what laid the foundations for our client’s business expansion into online banking and what informed our approach to the project. We took a close look at the trends underscoring people’s adoption readiness and their decision journeys. As a result, the digital bank Scalefocus built provides an exceptionally engaging digital experience and offers consumers frequently used and value-added features, such as loyalty programs and discounts through mobile. Apart from the standard checking and savings accounts, transfers and payments, it offers a holistic portfolio that includes crediting and insurance. It is perhaps the most exciting and large-scale tech project in the Middle East, and we managed to ensure its scalability, performance and efficiency within aggressive deadlines while onboarding a high number of team members. In a fast-paced marketplace moving towards online banking to meet digital demands is the only way to remain relevant. The first entirely digital banking solution in the Middle East Cutting-edge UI/UX on any device regardless of hardware capabilities Easy-to-use, end-to-end mobile loan feature Consolidated summary of personal finances Attractive loyalty programs and discount coupons via mobile devices Plastic or virtual debit cards for secure payments Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Read more Banking, Financial Services & Insurance Changing the World, One Socially Conscious Banking App at a Time Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Healthcare & Life Science An Automated Test Framework Improves Process Effectiveness Home / Case Studies Anchor 1 Success Story Our client, a medical solutions company, maximized service quality with an in-sprint automation of 6500 functional tests, achieving higher speed through parallel execution. The Scalefocus team ensured maximum business coverage and encouraged greater collaboration by introducing a shared library for easy project-wide access to pipelines. We reduced time for carrying out tests, made smoother test running possible and put tests in a continuous integration environment. All of this led to improved speed and productivity through a unified test framework that eliminated silo mentality across the organization. High efficiency with parallel testing Total risk mitigation through a CT process Boosted quality from readable log reports The Client Our client is a large North American healthcare company specializing in the delivery of safe and affordable clinical solutions to health providers, government institutions, employers and labor organizations. The company serves millions of members across 50 US states. Their strength lies in providing evidence-based patient care management for chronic diseases, such as cancer and musculoskeletal disorders, as well as cost-effective genetic testing at advanced, high-priced laboratories. Their multifaceted service offering includes member engagement, peer-to-peer consultation, program performance and practice trends reporting. The Solution In the post-pandemic world, more than ever before, medical solutions companies are evolving at a fast rate and are relying on advanced technologies, smart analytics and high productivity to stand out on the market. Our client excelled at providing high-quality healthcare management solutions, but they needed to modernize their main platform to allow for faster feature release rates via smart automation. The company management identified a recurring issue: repetitive and slow manual verification of UI functionalities. They also felt the need to provide a higher level of protection for the organization and increase their business risk coverage. To that end, the client needed a trusted HealthTech partner who would be able to rearchitect their platform to allow for the automation of business-critical tasks. This process included several sub-projects, such as Automated Quality Assurance, Refactoring, Big Data and Analytics. Our expertise in the HealthTech domain and our track record of providing quality software engineering at speed were the reasons why Scalefocus was tasked with this complex project. Scalefocus succeeded in filling the automated tests gap, streamlined processes and contributed for the saving of resources. Our main efforts went towards creating a solid automation framework designed for easy and fast test creation. We built a total of over 6500 functional tests for all network domains, following a unified structure and taking into account best practices. Part of the functional tests were made to perform as smoke tests that could be used to quickly verify the main business logic. Our team updated old tests and implemented new ones. We extended verifications to ensure that the products meet all the official specifications and requirements. Results By implementing in-sprint automation for the backend services, the Scalefocus engineers ensured that all tests are constantly running smoothly alongside development and are in a continuous integration environment. In addition to improving debug configuration to easily identify any errors in the client’s software platform, clear test log reports were put in place. After introducing parallel execution, the time for carrying out tests was significantly reduced. In addition, the common functionality of the platform was moved to a shared testing library. This allowed for the main business flow to be easily reused among team members and departments, encouraging greater collaboration. The code for setup, execution and logging of the tests was written once and any required changes made would simply be an updated version of the library, saving both time and costs. The team efforts of our goal-driven project managers and dedicated quality engineers allowed to address the needs of the client effectively and provide a secure testing framework for their platform. The clinical solutions company now benefits from: Strong unified framework of functional up to date tests compliant with the best industry practices Improved architecture of the test projects: fast, simple creation and modification of automated tests that saves time Greater awareness of quality through comprehensive log reports that are easy to understand Maximum business risk coverage by applying a shift-left testing approach and creating a continuous testing environment Elimination of silo mentality: sharing a pipeline across several projects and teams with a shared library Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Healthcare & Life Science Faster Early Cancer Diagnostics through Hardware Automation Read more Healthcare & Life Science Next Level DevOps Maturity with Azure DevOps Server Read more Healthcare & Life Science Automated Claim Settlement Cuts Down Processing Time in Half Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Energy & Utilities Revamped Reporting and Analytics via Event-Based Platform Home / Case Studies Anchor 1 Success Story One of the largest energy companies in Europe, needed a solution to enhance their reporting operations, enable real-time analysis and minimize dependencies across systems. Scalefocus implemented an event-based streaming platform, which was the company’s first step towards a real-time PnL. Our solution greatly enhanced the company’s digital landscape, reduced costs of reporting, and opened opportunities for previously unfeasible use cases that required flexibility and simultaneous execution. 30x Decrease in Reporting Time 70% Reduced Task/Workflow Rerun 17% Reduced Reporting Costs The Client Our client is a utility company operating internationally across Europe. The company’s trading business includes mid-to-large scale asset-based portfolio management and encompasses complex origination business. It primarily trades commodities such as electricity, emissions certificates, natural gas, renewables, and a vast range of financial derivatives. Additionally, the company owns and manages a gas infrastructure business. The Solution After an initial analysis phase, carried out jointly with client stakeholders and architects, we concluded that streaming technologies were a great fit. Our team proceeded to design a platform for event-based data processing. As part of the initial feasibility study, we implemented a PoC, which was later extended to a fully-fledged solution. A significant accomplishment during this project was leveraging the event-based streaming technologies to enable close to real-time data processing and reporting. Furthermore, our dedicated streaming platform allowed for the execution of calculations and data manipulations outside of the ETRMs, which mitigated dependencies with the existing ETRM landscape. On top of that, by storing intermediate data, our solution effectively rendered disparate data silos obsolete and unified them in a single source of truth. We employed a modern approach for data integration and management, focused on several key points: Rapid data availability to enable close to real-time reporting; Minimized dependencies between price dependent/independent results – this opens the opportunity of redesigning reporting processes and reducing complexities in the future; Improved integration monitoring, reporting parallelization and troubleshooting; High availability, so that business-critical processes can run without downtime. Results Our platform began as a PoC and was subsequently tested in real-world scenarios and implemented in a production environment afterwards. The solution is already rolled out to several critical data streams, such as Positions, Nominals, Risk, and Compliance Reporting. According to our client’s testimony, such a transformation allowed for the exploration and implementation of previously unfeasible use cases, due to heavy coupling between trading applications and batch-based data processing. The close to real-time data availability we made possible has become a key element in their reporting operations. It has accelerated decision-making and enabled actions based on analysis of series of events that have just happened. Having a common integration layer allowed our client to improve important operational KPIs significantly: 30% decrease in reporting time; 70% reduction of crashed tasks due to drastically improved reporting process execution stability; 30% reduction in redundant data; Data management costs have been significantly reduced due to the lower data amounts; New use cases have been unlocked leading to increased business satisfaction. Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Energy & Utilities Increasing Employee Engagement with Energy Market Insights Read more Energy & Utilities Next-Generation Digital Platform for Energy Supply and Sales Read more Energy & Utilities Model Orchestration Platform for Improved Cross-Team Collaboration Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch

Banking, Financial Services & Insurance A Future-Ready Platform Connects and Digitalizes the Precious Metal Market Home / Case Studies Anchor 1 Success Story aXedras, a Swiss technology startup, had a revolutionary idea to develop a digital verification platform for the precious metal market that would help put in place international standards and tools for verifying assets’ provenance and traceability. Their journey from concept to market had already begun with a prototype and Scalefocus came on board as a technology partner that would provide both industry consultancy and tech capabilities. The blockchain-based infrastructure connecting mines, refineries, banks, and buyers went live within a year of our collaboration and can now be integrated with the various ERP systems of the platform’s clients. Next-generation digital solution - from inception to launch Decentralized network connecting all players Transparency of all transactions at all levels The Client aXedras, a Swiss technology startup, had a vision for a connected and digitalized precious metal market back in 2017 when they created a prototype of an asset and data integrity platform. The company worked with various market associations in developing a POC for a bullion software solution using Digital Ledger Technology (DLT) that would be fully standardized on a global scale. aXedras also collaborated with national and international authorities to shape the legal international framework for DLT. After the successful development of their prototype, they needed an innovation-driven technology partner that would help them bring their idea from concept to market. Our proven track record with FinTech projects was what motivated aXedras to join forces with Scalefocus on this exciting journey to digitalize an entire industry. The Solution As 2020 turned to be a record-setting year for gold, the international trading and investment community was reminded once again that the precious metal market, despite its centuries-old traditions, still has a long way to go in terms of streamlining its operations. It has so far failed to utilize instruments to safeguard the authenticity of assets and to provide the much-needed transactional transparency for stakeholders. As gold’s relevance skyrocketed with the progression of the Covid-19 crisis, it became blatantly obvious there were no such tools in place. The industry had a gaping need for working mechanisms to help document the provenance of products and to provide a track record of their lifecycles. The technology collaboration between Scalefocus and aXedras began with the clear idea that we were not going to disrupt the precious metal industry, which has solid traditions and operates within a defined framework. Rather, the idea was to help each player comply with the rules and regulations of the very market they operate in through a blockchain-based infrastructure. It allows for a private permissible network where members can transfer data to their business partners securely. Through the decentralization DLT provides, participants can be sure information has not been adjusted or manipulated and maintain full confidentiality while having the necessary transactional transparency. The way the verification platform works is once an asset, such as a gold bar, is refined, it gets a digital twin carrying all of the information about it: where the asset is coming from, details about the manufacturing process, how and when it was moved as well as who took part in the various lifecycle stages. The platform members as such have access to the provenance and quality data whenever and wherever—it’s digitally available—and can take advantage of the asset’s full traceability. This connects the different players and simplifies daily operations, such as transport, compliance and trade. Due to the complexity of the project, as well as the Covid-19 crisis, our team adjusted the development approach in alignment with the dynamic changes 2020 brought. We worked with different teams across Europe and put the solution through multiple iterations to make sure all objectives were met and stakeholders could get the most out of the platform with just a few clicks. We paid special attention to making the solution easy to integrate with various databases and ERP systems stakeholders use, including in terms of hosting and cloud infrastructure. Scalefocus involvement in the project was focused on: Industry consultancy due to our FinTech expertise Design and development of client-facing applications Blockchain integration management Infrastructure development and cloud solutions (DevOps) End-to-end quality assurance Integration of the solution with stakeholders’ ERPs Results Asset integrity, provenance and traceability are of significant importance for sustainable investments in the precious metal industry. The digital verification platform Scalefocus and aXedras developed to guarantee full transparency is now up and running, having onboarded users and stakeholders from all across Europe who can interact with it independently. As a next step we will keep doing engineering work to add more features and modules so that user adoption increases on a global level. Scalefocus developed the idea from inception to market all through the Covid-19 crisis and delivered a next-generation digital solution connecting mines, refineries, banks and buyers seamlessly and instantly. This state-of-the art platform is the first to connect and digitalize the precious metal industry making both Scalefocus and aXedras true technology trailblazers. Deliverables: From inception to market: a prototype to next-generation digital solution One decentralized network connecting all players in the precious metal industry Proximity: players from all around the world are in touch seamlessly and instantly Transparency of all transactions at all levels in an asset’s life cycle Our Work We have a global client base that includes Fortune 500 companies, innovative startups and industry leaders in Information Technology, E-Commerce, Insurance, Healthcare, Finance and Energy & Utilities. Banking, Financial Services & Insurance Remote Delivery Center for Global Leader in Quote-to-Cash Solutions Read more Banking, Financial Services & Insurance Building The First All-Digital Bank in The Middle East Read more Banking, Financial Services & Insurance Changing the World, One Socially Conscious Banking App at a Time Read more Explore all Start your technology transformation today Scalefocus exists to bring innovative tech-centric software solutions, which exceed client expectations and bring excellent, scalable results. Get in touch